Community Liaison- MA

Renew Health + Recovery; Westborough (MA); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) retirement plan

Paid time off

Job summary

Renew Health + Recovery seeks a community outreach liaison to serve as an ambassador, raise awareness of recovery resources, and build relationships with local organizations across the Massachusetts region.

You will engage at events, deliver education, promote wellness, coordinate with clinical and business teams, and help connect individuals and families to treatment and support, while upholding ethical standards and professional boundaries.

Qualifications

• Must actively reside within Massachusetts.
• Must be comfortable with travel (25%-50%).
• High School Diploma or GED equivalent.
• Minimum of 1 year (2 years preferred) of continuous personal recovery from any Substance Use Disorder (SUD).

Responsibilities

• Serve as a community ambassador to increase awareness of recovery resources.
• Develop and maintain relationships with community organizations and partners.
• Engage with local groups to promote wellness initiatives and resources.
• Attend events and participate in networking opportunities.
• Provide education on substance use disorders and recovery to diverse audiences.
• Collaborate with clinical, admissions, peer support, and business teams.
• Represent Renew Health + Recovery professionally and ethically.
• Perform other related duties as assigned.

Skills

MS Office

Interpersonal skills

Public speaking

Time management

Self-motivation

Ethical conduct

Driver's license

Travel readiness

Education

High School Diploma or GED

Job description

JOB DUTIES AND RESPONSIBILITIES

• Serve as a community ambassador for Rewew Health + Recovery by increasing awareness of recovery resources and support services throughout the assigned region.
• Develop and maintain relationships with community organizations, civic groups, service clubs, recovery community organizations, faith-based organizations, senior-serving organizations, senior living communities, law enforcement agencies, fire departments, EMS agencies, educational institutions, community coalitions, and other community stakeholders.
• Engage with local community groups and organizations to promote awareness of recovery resources, wellness initiatives, and support services available through Renew Health + Recovery.
• Attend and participate in community events, health fairs, educational programs, networking opportunities, coalition meetings, civic organization meetings, and recovery-focused activities on behalf of Renew Health + Recovery.
• Provide education and presentations to community members, families, community organizations, public safety agencies, senior-serving organizations, and professional groups regarding substance use disorders, recovery, wellness, and available community resources.
• Foster collaborative relationships with local leaders, community advocates, public safety professionals, civic organizations, faith communities, and organizations that support the health and well-being of individuals and families.
• Support community engagement initiatives aimed at reducing stigma, increasing awareness, and promoting long-term recovery.
• Assist individuals, families, and community members in connecting with appropriate treatment, recovery, and support resources when needed.
• Identify opportunities for partnerships, educational programming, and community initiatives that strengthen local recovery ecosystems.
• Coordinate and participate in community outreach activities, volunteer opportunities, awareness campaigns, and special events.
• Maintain accurate documentation of community engagement activities and partnership development efforts.
• Communicate professionally and ethically with community members, families, partners, and internal teams.
• Collaborate with clinical, admissions, peer support, and business development teams to ensure community needs and feedback are appropriately shared.
• Represent Rewew Health + Recovery in a professional, compassionate, and recovery-focused manner.
• Perform other related duties as assigned.

POSITION QUALIFICATIONS

• Must actively reside within the state of Massachusetts.
• • Must be comfortable with travel (25%-50%) and have a valid driver’s license, personal vehicle, and active auto insurance.
• High School Diploma or GED equivalent.
• Minimum of 1 year (2 years preferred) of continuous personal recovery from any Substance Use Disorder (SUD) and/or personal experience with addiction in family members or loved ones.
• Proficient in Microsoft Office
• Strong interpersonal and communication skills.
• Comfortable working in a field-based outreach and comfortable speaking to mixed audiences.
• Self-starter with strong motivation and organizational skills.
• Passionate about helping individuals struggling with substance use disorders.
• Ability to work ethically and professionally in sensitive environments.
• Valid driver’s license and reliable transportation required.
• Demonstrated ability to maintain ethical and professional boundaries in sensitive environments.
• Preferred but not required: Active or in-progress peer certification (e.g., CCAR, state Peer Recovery Specialist credential) where applicable

OTHER REQUIREMENTS

• Knowledge of _ client-centered communication methods _.
• Ability to develop professional relationships with referral partners, treatment facilities and other members of the general public.
• Must be able to self-start and possess excellent time management skills
• Appreciation and respect for principles of diversity, equity, and Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, etc.)

The pay for this position is $17-$19/hr., plus incentive.

Benefits Highlights:

Coverage: Health, vision and dental through Cigna, FSA, HSA that comes with an employer match, along with STD, LTD, life insurance, EAP, and more.
Balance: Competitive accrued Paid Time Off (PTO) plan, 10 paid Holidays, 2 paid floating Holidays of your choice, and 7 days of Sick Time.
Development: Certification/continuing education eligibility, leadership development and 1 paid day off a year to go towards personal professional development.
Retirement: 401(k) retirement plan with Voya.
Culture: Dedication to diversity, equity and inclusion, and a growing working environment.
*In order to be eligible for our full benefits package you must be employed full time at a minimum of 30 hours a week*

EEO Statement:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.