Community Infrastructure Liaison - #2846.05

Wade Trim; Cleveland (OH); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with performance bonuses

Employee stock program

Education reimbursement

Job summary

A leading engineering firm in Cleveland is seeking a Community Infrastructure Liaison. The role involves supporting the Cleveland Water Lead Service Program and requires a High School Diploma and a valid driver's license. Candidates should possess excellent communication skills and be open to both office and field work. Responsibilities include preparing documentation, serving as a community liaison, and responding to customer inquiries. Opportunities for professional development are also available, promoting a supportive work culture.

Qualifications

• 0 years of experience required.
• Must be self-motivated and organized.
• Open to working in both office and field environments.

Responsibilities

• Prepare and document Lead Service Line Replacement work.
• Distribute water pitcher filter kits and sample kits.
• Respond to customer inquiries about LSLR process.
• Operate hydrants and valves safely.
• Collect water samples from hydrants.
• Serve as community liaison for project details.
• Inspect contractor work for compliance with standards.
• Organize and maintain construction documentation.

Skills

Excellent verbal and written communication skills

Ability to collaborate well with others in a team setting

Familiarity with Microsoft Office

Valid driver's license

Education

High School Diploma

Job description

What We Offer:

Our excellent salary and benefits package includes medical, dental, vision, life insurance, short and long‑term disability coverage, education reimbursement, 401(k), performance bonuses, and an employee stock program. Employee Resource Groups and Programs offered include the Young Professionals Group, Women at Wade Trim, Diversity, Equity and Inclusion, Professional Development, Leadership Development, Rotation Program, Mentor Program, Sustainability Program, and Wellness Program.

Position Description:

We are looking for a Community Infrastructure Liaison to join our Construction Team in our Cleveland office. Candidates must have a High School Diploma and possess a valid driver's license. This position will support the Cleveland Water Lead Service Program by engaging in a variety of field and customer service tasks. Candidates must be open to working in both an office and field environment. Familiarity with Microsoft Office is required. Candidates must be self‑motivated, organized, and have excellent communication skills.

Typical responsibilities include:

• Prepare, document, and review Lead Service Line Replacement (LSLR) related work
• Distribute water pitcher filter kits and water sample kits as instructed
• Respond to customer inquiries about project resources and the LSLR process
• Operate hydrants and valves safely
• Collect water samples from hydrants
• Serve as a community liaison to communicate project details
• Inspect contractor‑performed work as it progresses to ensure standards are met
• Engage in meetings with other staff
• Provide essential support to ensure smooth operation
• Organize and maintain construction documentation
• Attend seminars and/or training classes
• Maintain excellent client relations
• Maintain a safe working environment

Education:

• High School Diploma

Skills/Experience:

• 0 years of experience
• Excellent verbal and written communication skills
• Comfortable working in both the field and office environment
• Ability to collaborate well with others in a team setting
• Valid driver's license

About Wade Trim:

Wade Trim is committed to maximizing the value of infrastructure investments. We’ve been solving complex engineering challenges for a century. We customize our work approach to fit each project using a collaborative, friendly style to deliver solutions our clients can stand behind.

Our supportive culture recognizes and strives to fulfill collective client, company, and individual needs. Mentoring and building skills of Wade Trim staff is a priority. Frequent interaction among staff is encouraged, company leadership is easily accessible, and opportunities are provided for staff to help shape the firm’s future through strategic planning.

To solve our clients’ toughest challenges, we’ve devoted ourselves to delivering innovative solutions. Our Office of Applied Technology (OAT) is dedicated to seeking new technologies or ways to apply existing technologies to enhance value to our clients and positively impact communities. All staff are encouraged to share ideas and suggestions for innovative technologies or processes to adopt. This open‑minded approach enables us to advance technology, foster innovation, and stay ahead of our clients’ needs.

Wade Trim’s success is shared by the employees that make it happen. Since our beginning, our firm has been 100% employee owned. This cultivates an ownership mindset that benefits our work approach, collaborative culture, and ability to deliver client solutions. We believe employee ownership drives the sustainability and growth of our firm and provides all our employees with opportunities for financial success.

If you are looking for a challenging and rewarding career in a friendly environment, please submit your resume by visiting the Careers section of our website at http://www.wadetrim.com/careers.

Wade Trim does not accept unsolicited resumes, candidate profiles, or CVs from third‑party recruiters or employment agencies. Any submission made without a valid, signed agreement and an approved engagement request from Wade Trim’s People Services Team will be considered the property of Wade Trim. Wade Trim reserves the right to pursue and hire any candidate submitted through unsolicited means without any financial obligation to the recruiter or agency. A valid agreement can only be signed by the Director of People Services. Resumes or candidate profiles submitted at the request of a Wade Trim employee who is not authorized by the People Services team do not constitute a valid engagement. Recruiters and agencies must have a current, written agreement authorized by the Director of People Services to be considered an approved vendor.

Wade Trim is an affirmative action/equal opportunity employer.