Community Impact Officer

Columbia Banking System; Irvine (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Paid vacation and holidays

Job summary

Columbia Bank in Irvine, CA seeks a Community Impact Officer to lead and coordinate community development efforts, CRA compliance, and investments in underserved markets. You will partner with nonprofits, government agencies, and local communities to advance our impact strategy.

Role requires building cross‑sector relationships, analyzing program data, and guiding large-scale philanthropic initiatives. Expect frequent travel and onsite work at the Irvine location with a strong cross‑functional

Qualifications

• Bachelor's degree in Public Administration, Non-Profit Management, Business, or related field, or equivalent work experience.
• 5+ years of experience in corporate responsibility, including nonprofit relationships, community engagement, volunteerism, philanthropy or CRA compliance.
• Strong external and internal relationship management; ability to engage with nonprofits, government agencies, and underserved communities.

Responsibilities

• Represent the bank in community and economic development activities, building relationships with nonprofits, government agencies, and LMI communities.
• Lead and support CRA and Community Benefits Agreement campaigns and outreach strategies.
• Support community impact data analysis and tasks related to audits and compliance exams.
• Identify lending opportunities in underserved markets and design processes to expand opportunities.
• Coordinate investments and programs targeting LIHTC, NMTC, SBIC, PRI.
• Comply with SAFEs, TILA, Reg Z, and related regulations; stay updated on changes.
• Frequent travel as part of the role.
• Participate in strategic planning and market analysis across regions.

Skills

Relationship management

Data analysis

Community engagement

CRA compliance

MS Office

Education

Bachelor's degree in Public Administration, Non-Profit Management, Business or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

About the Role:The Community Impact Officer serves as a key liaison between the bank and community organizations across the footprint who contributes to the achievement of the bank’s community impact goals, Community Reinvestment Act compliance and Community Benefits Agreement goals. This role supports community impact strategies, manages philanthropic and economic development initiatives, and identifies opportunities to expand lending and investment in underserved markets.Represent the bank in community and economic development activities, building relationships with nonprofits, government agencies, and low and moderate income and majority minority communities.Lead and support community impact, CRA and Community Benefits Agreement related campaigns and efforts and outreach strategies.Supports community impact data analysis and tasks related to audit and compliance exams.Act as business development/referral source in large, complex and/or highly sensitive target market areas by identifying and referring business lending opportunities and helping design or create processes that stimulate increased opportunities in low to moderate income communities.Facilitate policies and procedures for planning and implementing high-impact philanthropic, and community development programs.Provide strategic planning and market analysis across assigned regions.Manage Regional Community Impact Leadership Committees to ensure equitable, targeted philanthropic investments focused on achieving community impact strategy, CRA and Community Benefit Agreement Goals.Participate in the design, development, implementation and improvement of programs that target LMI (low-to moderate income) individuals, families and communities. This includes sourcing, analyzing and the structuring of bank investments in Low Income Housing Tax Credits (LIHTC), New Market Tax Credits (NMTC), Small Business Investment Corporations (SBIC), equity investments, community development philanthropic grants and program related investments (PRI).Comply with all Federal, State, and local consumer protection laws governing loan origination including the SAFE Act, the Truth in Lending Act (TILA), their implementing regulations (Regulations G and Z), and SAFE Act registration and renewal rules as defined by the bank.Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.Follows all Bank policies and procedures, compliance regulations, and completes all required annual or job-specific training.Maintain a working knowledge of Bank's written policies and procedures regarding Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations as applicable to this job description.May be asked to coach, mentor, or train others and teach coursework as subject matter expert.Actively learns, demonstrates, and fosters the Umpqua corporate culture in all actions and words.Takes personal initiative and is a positive example for others to emulate.Embraces our vision to become “Business Bank of Choice”May perform other duties as assigned.About You:Bachelor's Degree in Public Administration, Non-Profit Management, Business or related field, or equivalent work experience required5+ years of experience in the areas of corporate responsibility, to include: nonprofit relationships, community engagement, volunteerism, philanthropy or CRA compliance requiredStrong external and internal relationship management.Proven ability to engage and build relationships by representing the bank in community and economic development activities, building relationships with nonprofits, government agencies, and low to moderate income and majority minority communities.Strong experience in data analysis and compliance by supporting community impact data analysis and tasks related to audit and compliance exams.Experience in program development and improvement by participating in the design, development, implementation, and improvement of programs targeting low-to-moderate income individuals, families, and communities.Skilled in navigating complex stakeholder environments focused on achieving equitable and targeted philanthropic investments.Knowledge of Mortgage Lending, Small Business Banking, Financial Education, Workforce and Economic Development and Affordable Housing.Experience with strategic planning for full state markets.General banking business knowledge with experience in identifying and developing business opportunities in underserved markets, with a focus on creating processes that enhance lending opportunities in low to moderate income communities.Ability to work across public, private, and nonprofit sectors to identify and activate engagement opportunities.Excellent written and verbal communication skills; presentation and interpersonal skills.Proficient using Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook and other applications.Must be registered as an MLO as per the S.A.F.E. Act requirements.This position requires you to act as a Bank MLO, which is defined as an individual authorized by the Bank to take mortgage loan applications, offer a mortgage, arrange a mortgage, assist a consumer in obtaining or applying to obtain a mortgage, negotiate a mortgage, otherwise obtain or make a mortgage for another person, represent to the public (through advertising or other means of communication) that such person can or will perform any of these activities, or refer a consumer to a loan originator (Note: Except those employees of the Bank who do not discuss particular credit terms available and do not refer the consumer, based on the employee’s assessment of the consumer’s financial characteristics to a particular Bank MLO) for compensation or gain. All MLOs will be required to register as an MLO complying with the SAFE Act requirements.This position is authorized to act as a Bank Closed-End MLO, which is defined as any position designated to perform the activities of a Bank MLO for closed-end transactions, and thus subject to specific Truth-in-Lending Act and Regulation Z Loan Originator requirements.Frequent travel required.The pay range for this role is $120,000 - $140,000.The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including, but not limited to, job-related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance-based incentive compensation, and those details will be provided during the recruitment process.Primary Location: Ability to work fully onsite at posted location(s).17901 Von Karman Avenue Suite 1200 Irvine CA 92614Our Benefits:We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.We offer eligible associates comprehensive healthcare coverage (medical, dental, and vision plans), a 401(k)-retirement savings plan with employer match for qualifying associate contributions, an employee assistance program, life insurance, disability insurance, tuition assistance, mental health resources, identity theft protection, legal support, auto and home insurance, pet insurance, access to an online discount marketplace, and paid vacation, sick days, volunteer days, and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.Our Commitment to Diversity:Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: [e-mail] .To Staffing and Recruiting Agencies:Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles, applications, or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.