Community Impact Manager

Community Medical Services; Flagstaff, Northern (AZ, KY); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health insurance

HSA

Disability insurance

Life insurance

Paid time off

401K with match

Tuition reimbursement

Employee assistance program

Professional development

Job summary

Community Medical Services is seeking a Community Impact Manager to lead the development of community programs in collaboration with the Executive Team and the Director of Community Programs. You will manage projects from inception to completion, collaborating with partners and reporting to the Regional Director.

The role requires travel within primary counties and a strong focus on program infrastructure, documentation, and KPI analysis.

Qualifications

• Bachelor’s degree or related experience.
• CAPM preferred.
• Opioid Treatment Program experience preferred.
• Experience with community partners and government agencies preferred.
• Proficient with Microsoft Office applications.

Responsibilities

• Maintains project management documentation for new community programs including timelines, task lists, flow charts, and meeting minutes.
• Develops and maintains SharePoint sites to store project management Wrike/SharePoint.
• Ensures project documents are updated, distributed, and stored appropriately.
• Documents meeting minutes, action items, and decisions during meetings and follows up.
• Provides status updates to executive leadership and community partners.
• Resolves or escalates issues in a timely fashion.
• Works with internal and external teams to understand documentation, process, and billing requirements for new programs.
• Analyzes existing and potential program infrastructure and creates new programs and policies when needed.
• Communicates changes or new programs to staff at all levels.

Skills

Project management

Communication

Stakeholder engagement

Travel willingness

Documentation

Education

Bachelor’s degree

CAPM certification

Tools

Wrike

SharePoint

Job description

Description

Please Note: This role requires travel within Coconino, Yavapai, Navajo and Mohave Counties

Community Medical Services (CMS) is hiring a Community Impact Manager responsible for developing community programs in collaboration with Executive Team and the Director of Community Programs. The Community Programs and Integration Manager will report directly to the Regional Director. Responsible for providing project management framework for developing new community programs. Collaborates with community partners to gain understanding of the needs of the new programs and helps to create the programs and track the project through completion.

As part of our mission to help individuals recover from substance use disorders, you’ll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.

Along the way, we’ll invest in your well-being through a benefits package for full-time employees that includes:

• Subsidized medical, dental, and vision insurance
• Health savings account
• Short and long-term disability insurance
• Life insurance
• Paid sick, vacation, and holiday time
• 401K retirement plan with match
• Tuition and CME reimbursement up to 100%
• Employee assistance program to support your mental health and wellness
• Ongoing professional development

Responsibilities:

• Maintains project management related documentation for new community programs including but not limited to timelines, task lists, flow charts, and meeting minutes.
• Develop and maintain SharePoint sites to store project management Wrike/SharePoint.
• Ensure project documents are updated, distributed, and stored appropriately.
• Documents meeting minutes, action items, and decisions during meetings and performs follow-up.
• Effectively provides status updates to executive leadership and community partners.
• Resolves or escalates issues in a timely fashion.
• Work closely with internal and external teams to obtain in depth understanding of the documentation, process, and billing requirements for new community programs.
• Analyze existing and potential program infrastructure, focusing on repurposing existing programs and policies first and creating new programs and policies when necessary.
• Communicate changes or new programs effectively to staff at all levels of the organization.
• Establish rapport with outside agencies, to include but not limited to hospital systems, correctional health systems, EMS, police departments, etc.
• Responsible for collecting, maintaining, and analyzing KPI for direct reports as well as tracking client referrals and established and in progress community partnerships.

Requirements

Education, Certification and Experience Requirements:

• Bachelor’s or Associate's degree in related field, or related experience.
• Certified Associate of Project Management (CAPM) preferred.
• Experience in an Opioid Treatment Program setting is preferred.
• Experience with various community partners and government agencies (i.e. other behavioral health agencies, RBHAs, Dept of Child Services, correctional health/criminal justice, and others) preferred.
• Basic computer skills Extensive knowledge of Microsoft Office applications.
• Ability to be self-directed in the completion of individual work assignments.
• Detailed, organized, and has efficient record keeping skills.
• Customer-serving personality within a fast-paced environment.
• Ability to multitask and be adaptable to changing priorities.
• Excellent communication skills at an organization level Ability to travel- including all CMS locations.

Tools and Equipment Requirements:

• The ability to use a phone, computer, printer, and copier is required.
• Frequent use of Microsoft office products, including but not limited to Outlook, Word, Excel, and PowerPoint.
• The ability to use the internet and various web browser software is required.

Physical Working Conditions and Office Setting Description:

• Requires sitting and standing associated with a normal office environment.
• Manual dexterity using a calculator and computer keyboard.
• Requires prolonged sitting, standing frequent bending, stooping, or stretching.
• Some lifting may be required.
• Frequent and prolonged typing and frequent and prolonged operation of computer, keyboard, and telephones required.
• Requires occasional use of fax machines, telephones, copiers, and other office equipment.
• Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and or move up to 50 pounds.

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About Community Medical Services

Community Medical Services (CMS) is a CARF accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one on one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.

Our Commitment

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Other Conditions

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.