Community Hlth Med Asst U31

Louisville Metro Government; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Call Out Pay

On Call Compensation

Job summary

Louisville Metro Government is seeking a Medical Assistant support professional to provide essential clerical and clinical assistance across LMPHW clinics. Responsibilities include assisting with examinations, taking vital signs, updating patient records in the EHR, and supporting community health outreach.

The role requires a high school diploma or GED and a Medical Assistant certificate from an accredited program, or equivalent military medical training or phlebotomy certification.

Qualifications

• High school diploma or GED required; MA certificate from an accredited program preferred.
• Possible pathways include US Armed Forces Medical Services training or a nationally accredited phlebotomy cert.
• Certification from an AMA/CAAHEP-accredited Medical Assistant program is acceptable.

Responsibilities

• Answer phones, take messages, route calls and provide information.
• Support TB treatment adherence and community outreach activities.
• Obtain patient vital signs and document them in the EHR.
• Escort patients to rooms and assist with preparing for examinations.
• Administer treatments delegated by providers.
• Operate, sterilize, calibrate and maintain laboratory equipment; perform QC.
• Collect and package specimens for lab transport.
• Register patients and manage financial/medical information in the EHR; schedule appointments.
• Compute and reconcile cash collections; post figures on forms.

Skills

Vital signs

EHR documentation

Patient care support

HIPAA/OSHA compliance

Specimen handling

Education

High School Diploma or GED

Medical Assistant program certificate (AMT/ABHES/CAAHEP accredited)

US Armed Forces Medical Services training program

Certified Phlebotomy Technician (NPS/NHA/NPA, etc.)

Tools

EHR systems

Laboratory equipment and testing instruments

Job description

Summary Objective

The purpose of this position is to provide critical support to the healthcare provider team and ensure the smooth operation of LMPHW clinics. In this role, individuals will complete routine administrative tasks, assist with patient examinations, complete delegated components of patient care, maintain adequate medical records and deliver compassionate care to all patients. This class works under general supervision, independently developing work methods and sequences.

Essential Functions

• Answers phone calls, provides information, takes messages, and routes calls.
• Participates in home visits and community-based outreach activities to support TB treatment adherence, contact investigations, and continuity of care.
• Obtains patient vital signs to include height and weight, temperature, pulse, blood pressure respiratory rate, and other clinical measurements.
• Documents all vital signs in the EHR system as appropriate and reports significant variances to the provider.
• Escorts patients to clinical examination rooms and assists patients with preparing for examinations, including donning gowns or other appropriate attire, and assists lifting or position patients for exams and treatments.
• Administers treatment as delegated by providers in accordance with training/experience.
• Operates, cleans, sterilizes, calibrates and performs preventive maintenance, and/or quality control testing on laboratory equipment and testing instruments including point of care tests and documents as appropriate for quality control.
• Obtains patient specimens including urine, capillary blood, venous blood, and sputum as ordered by the healthcare provider or by standing order.
• Labels and packages specimens for transport to designated lab. May assist with specimen preparation following STI testing by provider.
• Registers patients, records financial and medical information in the EHR as appropriate, obtains consent for treatment, screens for program eligibility, schedules appointments, processes client records, and maintains patient flow during clinical sessions.
• Operates a computer terminal to enter, store and retrieve information; compiles records; and reports routine statistical information.
• Calculates figures and totals; posts information on forms and records; computes and collects patients’ service fees; and reconciles cash collections with receipt book.
• Requisitions, controls and monitors inventory levels of supplies and materials and maintains files, records and laboratory logs.
• Adheres to local health department procedures, HIPAA, OSHA, and infection control requirements.
• Provides support and services across multiple locations, include non-Metro sites.
• Performs related work as assigned.

Minimum Education and Experience Requirements

• High School Diploma or GED equivalent.
• Certificate of completion from a Medical Assistant program accredited by the American Medical Technologists, the Accrediting Bureau of Health Education School.

OR

• Completion of a Medical Services training program of the United States Armed Forces.

OR

• Certified Phlebotomy Technician from a nationally accredited organization (such as National Performance Specialists, National Healthcare Association, National Phlebotomy Association, etc.).

OR

• Certification from a Medical Assistant program accredited by the American Association of Medical Assistants or by the Commission on Allied Health Education Programs.

Other Minimum Requirements

• Must be vaccinated for hepatitis B, have provided evidence of immunity, or have signed a declination form within ten days of initial assignment.
• Requires flexibility to work varied schedules, which may include changes in work hours or worklocation, in accordance with operational needs.
• Must possess and maintain a valid state driver’s license with an acceptable driving history.
• Utilizes personal vehicle or LMPHW vehicle (pending vehicle availability) for work related travel.

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

• Performs sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a regular and recurring basis or sustained keyboard operations.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

• None.

Americans with Disabilities Act Compliance

Louisville Metro Government is an Equal Opportunity Employer. ADA requires the Louisville Metro Government to provide reasonable accommodations to qualified persons with disabilities. Prospective and current employees are encouraged to discuss ADA accommodations with management.

Standard Clauses

May be required to work nights, weekends, holidays and emergencies (man-made or natural) to meet the business needs of Louisville Metro Government.

This job description is not designed to cover or contain a comprehensive listing of essential functions and responsibilities that are required of an employee for this job. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Essential Safety Functions

It is the responsibility of each employee to comply with established policies, procedures and safe work practices. Each employee must follow safety training and instructions provided by their supervisor. Each employee must also properly wear and maintain all personal protective equipment required for their job. Finally, each employee must immediately report any unsafe work practices or unsafe conditions as well as any on-the-job injury or illnesses.

Every manager/supervisor is responsible for enforcing all safety rules and regulations. In addition, they are responsible for ensuring that a safe work environment is maintained, safe work practices are followed and employees are properly trained.

• Union Incentives: Call Out Pay and On Call Compensation
• Division: Health Services
• Specialty: Specialty Clinic
• Actively Hiring for: 2 Vacancies