Community Health Worker - Skid Row

Akido Companies Internal Job Board; Los Angeles (CA); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits: medical, dental, and视

Paid sick time (CA law)

Paid time off (PTO)

Job summary

Akido is seeking a Community Health Worker to support members with complex medical and social needs in Skid Row, Los Angeles. You will motivate behavioral changes through education, peer support, and sharing experiences, including field outreach and case management.

The role requires 2+ years of CalAIM-focused experience, strong communication, and the ability to document care in the ECM system. A driver’s license and 75% travel are required; bilingual English/Spanish is strongly preferred.

Qualifications

• 2+ years of experience with CalAIM populations (homeless, adults with SMI/SUD, justice-involved)
• Comfort with street outreach in Skid Row
• Ability to document information in case management systems

Responsibilities

• Manage a caseload of patients and develop care plans with patients and clinical teams
• Build rapport to encourage positive behavior change
• Coach patients to reduce risks and improve health outcomes
• Accompany members to medical and social services appointments
• Connect members to local, county, and state services and follow up as an advocate
• Enroll eligible patients into the Akido ECM Program
• Document encounters in designated information systems
• Other duties as assigned

Skills

Caseload management

Patient education

Communication skills

Bilingual English/Spanish

Independent & teamwork

Education

High School Diploma

Tools

Case management software

Job description

The Community Health Worker (CHW) will support members with complex medical and social needs with managing their own health and wellbeing. CHW will assist in motivating behavioral changes in patients to improve health outcomes in members through education, peer support, and the relaying of shared experiences. This is a job focused on Skid Row. Candidates are expected to be comfortable with street outreach in Skid Row and case managing unhoused patients.

What you’ll do

• Manage a caseload of patients. This includes completing assessment forms with them, developing care plans for patients (with patients and clinical teams), and carrying out activities according to the care plan.
• Build rapport with patients with a goal of increasing the likelihood of positive behavior changes.
• Coach patients to minimize risks associated with the identified common health conditions and behaviors.
• Accompany members to medical and social services appointments.
• Connect members to appropriate programs to address barriers to care and to enhance compliance.
• Link members to local, county and state services. Follow up with members and serve as a member advocate.
• Introduce systems to promote self-management & self-efficacy.
• Document information from every encounter in designated information systems.
• Outreach and engage with eligible patients to enroll them into the Akido ECM Program.
• Other duties as assigned.

Who you are

• High School Diploma or equivalent
• 2+ years of experience with and comfort working with CalAIM populations of focus (people experiencing homelessness, adults with SMI/SUD, adults transitioning from incarceration, adults with complex medical needs)
• Minimum 75% travel required - must have a valid driver’s license, automobile insurance and reliable transportation
• Bilingual in English and Spanish strongly preferred
• Ability to work in a dynamic, outdoors environment
• Ability to work independently as well as part of a team
• Ability to prioritize multiple and competing tasks
• Ability to communicate effectively, including articulating one’s own relevant personal experiences
• Excellent oral communication skills, as well as strong interpersonal skills
• Ability to use computers to document information into case management software

Compensation:

$28/hr

• Health benefits include medical, dental and vision
• Paid sick time in accordance in CA law.
• Accrued paid time off (PTO)

Physical Demands: Work may include both sedentary office duties and active engagement in the field, requiring walking and standing for extended periods.