Community Health Worker - Remote in Nebraska

UnitedHealthcare; Omaha (NE); Remote; USD 28,000 - 50,000; Full time

Benefits offered by this job

Telecommuter Policy

Job summary

UnitedHealthcare is hiring a Community Health Worker for aRemote position in Nebraska. The role supports Medicaid/Medi care members through assessments, care planning, and referrals to social services, with focus on social determinants of health.

Responsibilities include member education, coordination with care teams, and documentation of care plans. Requires 3+ years in healthcare, Nebraska residency, and ability to travel up to 25%.

Qualifications

• 3+ years of experience in a healthcare role.
• Proficient with Outlook, Teams, Excel, Word and web applications.
• Willing to travel up to 25% within assigned regions to visit Medicaid members.
• Must reside in Nebraska with a valid Nebraska driver’s license and current automobile insurance.

Responsibilities

• Assess, plan, and implement individualized care strategies for members.
• Create a positive relationship with members and coordinate with care teams.
• Identify and initiate referrals for social service programs and resources.
• Document all member assessments, care plans and referrals.
• Communicate required health information to stakeholders for coordinated care.

Skills

Healthcare experience

Travel willingness

Computer literacy

Education

High School Diploma/GED

Tools

Microsoft Outlook

Microsoft Teams

Excel

Word

Job description

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Community Health Worker - Remote in Nebraska (2383403)

Community Health Worker - Remote in Nebraska - 2383403

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable.

The Community Health Worker is responsible for assessment, planning and implementing care strategies that are individualized by patients and directed toward the most appropriate, least restrictive level of care. They also Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services, and manage the care plan throughout the continuum of care as a single point of contact for the member. As a Community Health Worker(CHW), you will act in a liaison role with Medicaid/Medicare members to ensure appropriate care is accessed as well as to provide home and social assessments and member education. The coordinator also addresses social determinants of health such as transportation, housing, and food access.

Remote: If you reside near Nebraska, you’ll enjoy the flexibility of a remote position* as you take on some tough challenges.

Primary Responsibilities:

• Assess, plan, and implement care strategies that are individualized by members.
• Create a positive experience and relationship with the members.
• Utilize both company and community-based resources.
• Collaborate with members, family, and healthcare providers.
• Identify and initiate referrals for social service programs, including financial, psychosocial, community, and state supportive services.
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for members and families as needed to ensure the members’ needs are addressed appropriately.
• Document all member assessments, care plan and referrals provided.
• You’ll need to be flexible and adaptable in all types of situations.
• Engage members either face to face or telephonically.
• Adhere to detailed, specific documentation requirements in the member’s health record.
• Partner with care team (community, providers, internal staff) \Knowledge and continued learning of community cultures and values\May conduct Health Risk Screener (HRS) as needed.
• Provide member education on community resources and benefits.
• Utilize strong skill sets of managing multiple tasks at a time, being self-motivated, driven toward quality results, managing time well, being very detailed oriented and organized, working well in a team and on your own, and ability to manage multiple deadlines.
• Performs other duties as assigned.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED

• 3+ years of experience working within a healthcare role
• Intermediate level of computer proficiencyincluding Microsoft Outlook, Teams, Excel, Word, etc. and the ability to use multiple web applications
• The ability to travel in assigned regions to visit Medicaid members in their homes and/or other settings, including community centers, hospitals or provider offices not to exceed 25% of your time and only during regular business hours.
• Must reside in Nebraska
• Valid Nebraska driver’s license and current automobile insurance with access to reliable transportation that will enable you to travel to client and / or patient sites within a designated area

Live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Preferred Qualifications:

• Experience with Medicaid and Medicare populations
• Experience with electronic charting and HIPAA
• Experience with arranging community resources

Experience working in Managed Care

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $36.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need special assistance or accommodation for any part of the application process, please call 1-866-566-8715 to be connected to Recruitment Services. Recruitment Services hours of operation are 7 a.m. to 7 p.m. CT, Monday through Friday.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.