Community Health Worker - On Call

Multnomah County; Portland (OR); On-site; USD 39,000 - 48,000; Part time

Job summary

Multnomah County’s Health Department seeks a Community Health Worker - On Call to promote health and equity. You will coordinate care across seven Portland-area clinics, conduct outreach, provide education, and connect clients with social supports.

Flexibility for different site placements and Epic documentation are required. This hourly on-call role supports patients with complex needs, emphasizes social determinants of health, and advances culturally responsive care in a dynamic clinical

Qualifications

• Education/ training equivalent to associate’s degree.
• 1–4 years of experience in a medical home/clinical setting and in the social services field.
• Must obtain BLS/ CPR certification within 30 days of hire.
• Must have a valid driver’s license.
• Must pass a reference check.

Responsibilities

• Provide direct client support in response to provider referrals under the Patient-Centered Medical Home model; coordinate care for clients navigating complex health and social service systems; deliver individual and family support and advocacy.
• Collaborate in planning and delivering interactive health education classes and presentations for diverse populations; provide culturally appropriate, department-approved health education.
• Establish and maintain effective working relationships with the medical care team; participate in regular team meetings and collaborative care planning; build partnerships with community-based organizations.
• Documentation of activities in Epic and EMR.
• Support navigation of social services and public benefits.

Skills

BLS/ CPR Certification

Driver's license

Education

Associate's degree or equivalent

Tools

Epic

Job description

Pay Range: $28.45 - $34.99 Hourly

Department: Health Department

Job Type: On-Call

Exemption Status: United States of America (Non-Exempt)

Closing Date (Open Until Filled if No Date Specified): October 13, 2026

The Opportunity

We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the Multnomah County Health Department we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.

Role Summary

The Community Health Worker - On Call is responsible for developing and delivering activities designed to promote individual, community and population health with a focus on social determinants of health. In this exciting and dynamic role, your key responsibilities will include referral outreach and care coordination, health education, community engagement and health promotion across both community and clinical settings, such as medical, dental, pharmacy, behavioral health. This on call position is responsible for Community Health Worker (CHW) coverage for all 7 primary care clinics within the Portland Metro area. The individual must have flexibility with their site assignments, as the employee may be asked to change clinic location with short notice.

Direct Client Services and Documentation

Provide direct client support in response to provider referrals under the Patient-Centered Medical Home model; coordinate care for clients navigating complex health and social service systems; deliver individual and family support, advocacy and accompaniment to specialty appointments as needed. Connect clients to community and social support resources such as public benefits, school-based services, and aging and disability programs; conduct outreach and home visits to assess needs, address barriers to care, support provider interventions, and promote health in the home environment. Complete required documentation, paperwork, and care coordination activities in Epic and client’s electronic health record.

Health Education/Promotion

Collaborate in the planning and delivery of interactive health education classes and presentations for diverse populations; provide culturally appropriate, department-approved health education in individual, family, and group settings, primarily through in-person programming such as walking groups, grocery store tours, cooking classes, and etc/, with limited use of virtual formats when appropriate. Support clients in setting achievable health goals and building skills to understand and apply healthy information; participate in the development of or referral to programs that promote client engagement and address social determinants of health, including initiatives such as nutrition education, physical activity programs, and community-based wellness resources.

Outreach and Community Engagement

Establish and maintain effective working relationships with the medical care team members; participate in regular team meetings, case conferences, and collaborative care planning to support coordinated, client-centered services; communicate appropriately regarding shared clients; and ensure documentation is completed in the electronic medical record. Build and sustain partnerships with community members and community-based organizations that serve the clinic’s client population; represent the needs and perspective of diverse communities, including culturally and linguistically specific populations, to strengthen collaboration, improve access to services, and enhance continuity of care.

Diversity and Inclusion

At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County’s attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

To Qualify

We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant.

Minimum Qualifications/Transferable Skills*

• Education/ training equivalent to associate’s degree.
• One (1) to four (4) years of experience working in a medical home/ clinical setting and in the social services field, including skills supporting patients with complex needs and navigating health and community-based systems.
• Must be able to obtain BLS/ CPR Certification within 30 days of hire.
• Must have a valid Driver’s license.
• Must pass a reference check.

Preferred Qualifications/ Transferable Skills*

You do not need to have the following preferred qualifications/transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Community Health Worker (CHW) Certification
• Ability to apply an equity, intersectional and anti-racist lens
• Demonstrated advanced knowledge of cultures, customs and social experiences of communities experiencing marginalization and barriers to services and opportunities
• Ability to help clients navigate Health systems, and connect patient to community resources
• Advanced proficiency in Electronic Health Records such as Epic
• Ability to apply trauma informed and client-center approach
• Skilled at developing and presenting in public health education classes and presentations

Transferable skills

Your transferable skills are any skills you have gained through education, work experience (including the military) or life experiences that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

Screening and Evaluation

The Selection Process: For details about how we typically screen applications, review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows: Initial review of minimum qualifications An evaluation of application materials to identify the most qualified candidates Consideration of top candidates/interviews Background, reference, and education checks Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate’s relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.

Additional Details

Type of Position: This hourly on call position is eligible for overtime. Type: Represented FLSA: Non Exempt Schedule: Varies, based on program need Work Location: This position will float between 7 primary care clinics within the Portland Metro area. Serving the Public, Even During Disasters: Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the Disaster Service Worker Information page. In accordance with Oregon Law, Multnomah County is not collecting school attendance dates in the initial application process; please do not include these dates in your resume, cover letter and other application materials.

Diversity and Inclusion

At Multnomah County, we don't just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals. Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our veterans’ preference page for details about eligibility and how to apply. Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Disclaimer

This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract. Job Profile: 6047 - Community Health Specialist 2 Current Multnomah County employees must apply within Workday We're glad you are considering a career that gives back and supports the community. Working for Multnomah County means having the opportunity to make a real difference in the community, no matter what position you hold. We provide a wide array of essential services including health, community justice, roads, elections, libraries, jails, bridges, tax and assessment, marriage licenses, animal services, mental health and addiction services and more. Our organization’s top priority is to meet the many needs of our residents. Learn more about who we are, what we do, and why it matters. Veterans The Selection Process Jobs Home Interns