Community Health Worker - North Carolina

UnitedHealth Group; Raleigh (NC); Hybrid; USD 42,000 - 75,000; Full time

Benefits offered by this job

Paid Time Off (PTO) + 8 holidays

Medical, Dental, Vision, Life & AD&D

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus

Voluntary Benefits (pet, legal, LTC)

Job summary

UnitedHealth Group's UnitedHealthcare division is seeking a Community Health Worker to connect Medicaid members with resources, provide home and social screenings, and coordinate care. The role is field-based with a home office, located in North Carolina, with potential travel up to 50% and mileage reimbursement.

Telecommuting is possible within NC, Monday–Friday, 8:00 am–5:00 pm EST. Major duties include embedding with local providers, conducting telephonic outreach, promoting preventive care,

Qualifications

• High School Diploma or GED required.
• 2+ years experience working with community resources.
• 1+ years experience in maternal and/or pediatric health.
• Access to a designated home workspace with high-speed internet.
• Ability to travel locally up to 50% (mileage reimbursed).
• Resident of North Carolina with 2+ years in local community.
• Access to reliable transportation and valid US driver’s license.

Responsibilities

• Link members to community resources.
• Embed in local practices to support preventative care.
• Telephonic outreach to targeted members.
• Encourage regular visits to primary physician to avoid hospital use.
• Engage members with their primary physician and care plan.
• Assist with Rx pick-up and adherence.
• Support care transitions and member education.
• Collaborate with care team and complete delegated tasks.
• Develop understanding of community cultures and values.
• Conduct screenings to identify healthcare needs and plan care.

Skills

Community resources

Care coordination

Telephonic outreach

Patient education

Transitions of care

Travel (up to 50%)

Education

Bachelor's degree in Social Work/Health Care Administration

High School Diploma or GED

Job description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As a Community Health Worker (CHW),you will act in a liaison role with Medicaid members to ensure appropriate care is accessed as well as to provide home and social screenings, care coordination and member education.

WorkingSchedule: Schedule is Monday through Friday, 8:00 am to 5:00 pm Eastern Standard Time. This position is a field-based position with a home-based office.

Location: Must reside in North Carolina

Potential for future local travel up to 50% and mileage is reimbursed at current government rate. Potential to be embedded in local provider offices.

If you reside within the state of North Carolina, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities:

• Linking members to applicable community resources
• Embed in local practices/facilities to support preventative care
• Telephonic outreach to targeted members
• Keep the members out of the hospital by supporting regular visits to their primary physician
• Keep members actively engaged with their primary physician
• Support the member to ensure pick - up of their Rx
• Proactively engage the members to manage their care
• Provide member education
• Support transitions of care
• Create a positive and engaging experience for the member
• Help to keep members compliant with their care plans
• Collaborate with members' care team (community, providers, internal staff)
• Partner with and support care team by completing delegated tasks
• Knowledge and continued learning of community cultures and values
• Conduct individual-level screenings to capture members' current health care needs (e.g. Transitions of Care, Health Risk assessments)
• Engage members to participate in the screening process and collaboratively develop plan of care based on their individual needs, preferences, and objectives

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 2+ years of experienceworkingwith the resources available in the community
• 1+ years of experience working in Maternal Health and/or Pediatric Health
• Access to a designated workspace inside the home and access to high-speed internet
• Ability to travel locally (up to 50%), up to 120 miles round trip (60 miles one way) (includes mileage reimbursement)
• Reside in the state of North Carolina and have resided within the local community for 2+ years
• Access to reliable transportation and valid US driver's license with the ability to travel to client and/or patient sites within a designated area

Preferred Qualifications:

• Bachelor's Degree (or higher) in Social Work and / or Health Care Administration
• Certified Nursing Assistant / Home Health Aide, Medical Assistant
• CHW Accreditation
• Experience working in Managed Care
• Knowledge of Medicaid population

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20 - $36 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug‑free workplace. Candidates are required to pass a drug test before beginning employment.

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