Community Health Worker II

Presbyterian System Services; United States; In loco; USD 40.000 - 56.000; Tempo pieno

Descrizione del lavoro

Presbyterian Healthcare Services is seeking a Community Health Worker II to support ambulatory care operations. Under indirect supervision, you will assist patients, connect them to community programs, and coordinate care with Care Managers and medical providers.

The role emphasizes education, resource navigation, and collaboration across teams to improve health outcomes and reduce social barriers in Santa Fe, NM. Full‑time schedule, benefits included.

Competenze

• High School Diploma or GED required.
• Certified Community Health Worker Specialist I–III.
• At least three years of experience in community health/public health.
• Bilingual in language of the population served.
• Computer skills including e‑mail.
• Ability to communicate and set boundaries.
• Knowledge of barriers to care and community resources.
• Strong interpersonal and communication skills with diverse stakeholders.
• Time management skills.

Mansioni

• Train and shadow new team members.
• Deliver CHW core competency trainings.
• Recruit, select, and hire staff.
• Engage external stakeholders and present information.
• Screen patients for social determinants of health and link to resources.
• Use motivational interviewing to engage patients.
• Advocate for patients and families.
• Educate patients and providers about social determinants of health.
• Build relationships with stakeholders to improve community health.
• Facilitate access to community resources and referrals.
• Initiate closed-loop referrals when applicable.

Conoscenze

Interpersonal skills

Communication skills

Time management

Cultural competence

Three years of community health/public

Formazione

High School Diploma/GED

Certified Community Health Worker Specialist I, II, or III

Descrizione del lavoro

Location Address: 454 St Michaels Drive Santa Fe, NM 87505

Compensation Pay Range: Minimum Offer $0.00 Maximum Offer $0.00

Now Hiring: Community Health Worker II

Summary: Under indirect supervision, provides patient support in the ambulatory care setting according to established standards of care in collaboration with Care Managers, Medical Providers and other members of the health care team. In addition, connecting patient to community-based programs to improve their health and general well-being through education and provision of coordination of care and services.

Type of Opportunity: Full time

Job Exempt: No

Job is based: PMG - Santa Fe St Michaels

Work Shift: Weekday Schedule Monday-Friday (United States of America)

Responsibilities:

• Responsible for implementing training and shadowing opportunities of new team members
• Responsible for implementing classes directly related to CHW specialty
• Responsible for implementing CHW Core Competency training(s)
• Assists to recruit, select, and hire staff
• Independently creates and presents information to external stakeholders
• Participants in local, regional or state community health care worker events/meetings.
• Screen patients as related to social determinants of health and link patient to community resources that will assist with those needs.
• Utilizes motivational interviewing and other techniques to engage patients and families in self-management.
• Acts as an advocate for the patient and family.
• Educates patients, families, providers, and care team to address social determinants of health.
• Build relationships with internal and external stakeholders including other CHWs and Peers with the goal of improving the health of the community.
• Continuously expands knowledge and understanding of community resources and services available.
• Facilitates patient access to community resources and utilization of these resources, including connecting to social service agencies and assisting with completion of applications.
• When applicable, initiate closed-loop referral for programs for which patient may be eligible.
• Works collaboratively and effectively within a team. Establishes positive, supportive relationships with participants and provides feedback to other members of the team. Builds and maintains positive working relationships with the clients, providers, case managers, social workers, agency representatives, supervisors and office staff, from diverse cultural and socio-economic backgrounds. Works to reduce cultural and socio-economic barriers between clients and institutions.
• Performs other functions as required.

Qualifications:

• High School Diploma/GED
• Certified Community Health Worker Specialist I, II, or III
• Three years of experience interacting with community members or in community health/public health services.
• Must be able to speak language of the population served.
• Skill in use of computers and related software applications, including e-mail.
• Ability to communicate and set boundaries.
• Knowledge of barriers to care that may be encountered by patient.
• Knowledge of community agencies and resources.
• Skill in time management.
• Strong interpersonal and communication skills and the ability to work effectively with a wide range of stakeholders in a diverse community.

Working Conditions

Comfortability working in an Emergency Department and/or clinical setting, including Behavioral Health.

Can work in both clinical and community-based settings, including clients homes.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness

Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.

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