Community Health Worker I

WelbeHealth, LLC.; San Jose (CA); On-site; USD 35,000 - 44,000; Full time

Benefits offered by this job

Medical insurance (Medical, Dental, V

PTO and holidays

401K match

Bonus opportunities

Comprehensive compensation package

Job summary

WelbeHealth’s PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. The Community Health Worker I role provides direct center and field-based support to PACE participants, addressing Social Determinants of Health and reducing barriers to accessing essential services.

The role involves home visits, connecting participants to resources, helping complete applications, and supporting discharge planning with Social Workers and the IDT.

Qualifications

• High school diploma or equivalency.
• Associate’s degree in social work, human services, social science, or relevant field preferred.
• Reliable means of transportation.
• Experience working with older adults or vulnerable populations is a plus.
• Ability to work independently with minimal supervision.

Responsibilities

• Provide direct participant support to address SDoH needs through home visits, outreach, and in-person assistance focused on accessing essential services and resources.
• Connect participants to established community resources (e.g., housing supports, food insecurity resources, utility assistance, caregiver support, transportation resources) and follow up to support access, eligibility verification, and utilization.
• Assist participants with completing and submitting applications for identified community resources and community-based programs.
• Support Social Workers in discharge planning by supplying applicable community resource information during PACE disenrollment.
• Support participants with complex needs through ongoing engagement, resource connection support, and barrier resolution that directly impacts health outcomes and quality of life.
• Collaborate with Social Workers, ECAs, PELs, and the broader IDT to reinforce participant-centered care plans and ensure coordinated resource support.
• Assist with completing grievances, appeals, incident reports, APS reports, and other quality or compliance-related requirements as needed.

Skills

Community resource navigation

Independent work

Empathy

Education

Associate’s degree in social work or related field

Job description

WelbeHealth’s PACE program helps seniors stay in their homes and communities by providing medical care and community-based services. We like to do things a little differently, going the extra mile and making a difference in our participants’ lives.

The Community Health Worker I provides direct center and field-based support to PACE participants by addressing Social Determinants of Health (SDoH) needs and reducing barriers to accessing essential services. This role focuses on assisting participants with connections to community resources, supporting application completion for community programs, and ensuring participants are able to access services that support health, safety, and stability.

This role is different because the Community Health Worker I at WelbeHealth:

• Works within an interdisciplinary team (IDT), receive ongoing professional development, and have a direct impact on improving outcomes for older adults through both individual support and community-level solutions
• Plays a critical role in supporting a growing, mission-driven healthcare organization, ensuring vulnerable seniors feel supported and have access to high-quality care

We care about our team members. That’s why we offer:

• Medical insurance coverage (Medical, Dental, Vision)
• Work/life balance - We mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
• 401K savings + match
• Comprehensive compensation package including base pay and bonus
• And additional benefits!

On the day-to-day, you will:

• Provide direct participant support to address SDoH needs through home visits, outreach, and in-person assistance focused on accessing essential services and resources
• Connect participants to established community resources (e.g., housing supports, food insecurity resources, utility assistance, caregiver support, transportation resources, etc.) and follow up to support access, eligibility verification, and utilization
• Assist participants with completing and submitting applications for identified community resources and community-based programs
• Support Social Workers in discharge planning by supplying applicable community resource information during PACE disenrollment
• Support participants with complex needs through ongoing engagement, resource connection support, and barrier resolution that directly impacts health outcomes and quality of life
• Collaborate with Social Workers, ECAs, PELs, and the broader IDT to reinforce participant-centered care plans and ensure coordinated resource support
• Assist with completing grievances, appeals, incident reports, APS reports, and other quality or compliance-related requirements as needed

Job requirements include:

• High school diploma or equivalency required
• Associate’s degree in social work, human services, social science, or relevant field preferred
• Reliable means of transportation
• Strong knowledge of community-based services and resource navigation
• Experience working with older adults or vulnerable populations is a plus
• Ability to work independently with minimal supervision

We are seeking a Community Health Worker I that ideally has experience working with frail or elderly populations. If you’re ready to join a team that values both its participants and team members, we’d love to hear from you!

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

$25.18 - $32.03 USD

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.

Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.