Community Health Worker

Family Practice & Counseling Services Network; Philadelphia (Philadelphia County); On-site; USD 38,000 - 56,000; Full time

Job summary

Family Practice & Counseling Services Network in Philadelphia is seeking a Community Health Worker to support residents at the Health Annex center.

You will assist with appointments, develop health plans, coach on chronic conditions, and lead community outreach events to connect residents with resources.

Candidates should have a high school diploma, 2 years health-related experience, CPR certification, and willingness to travel within the network.

Qualifications

• High School diploma or GED required.
• 2 years working with people in the health field preferred.
• Familiarity with the Philadelphia Housing Authority communities or experience serving public housing / Housing Choice Voucher residents preferred.
• Certified Health Worker (CHW Certification) preferred.

Responsibilities

• Assist patients in making and keeping appointments including diagnostic screenings for cancer and specialty medical care.
• Motivate patients to be active and engage participants in their health by developing health management plans and goals including exercise and diet.
• Coach patients in effective management of their chronic health conditions and self-care, assisting them in understanding care plans and instructions.
• Accompany residents to their appointments at the health center and support them in communicating with their health care provider.
• Contact clients in person, by phone, or in writing to ensure they have completed the required or recommended actions.
• Call patients and assess barriers to health and connect patients to resources and make referrals to resources, as needed.
• Conduct and support group or individual health promotion and education related to chronic diseases for PHA/HCV residents, including virtual or in-person information sessions and events, phone calls, or one-on-one meetings with residents on site.
• Make logistical arrangements for and actively lead PHA CARES outreach events, including tabling, pop-ups, and workshops, and conduct ongoing outreach to PHA residents.

Skills

Background checks

CPR Certification

Reliable transportation

Immunizations

Education

High School diploma or GED

Job description

LOCATION:

This position is on-site in our Health Annex center: 6120B Woodland Ave., Philadelphia

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assist patients in making and keeping appointments including diagnostic screenings for breast, colon or cervical cancer, and specialty medical care.
• Motivate patients to be active and engage participants in their health by developing health management plans and goals including exercise and diet.
• Coach patients in effective management of their chronic health conditions and self-care, assisting them in understanding care plans and instructions.
• Accompany residents to their appointments at the health center and support them in communicating with their health care provider.
• Contact clients in person, by phone, or in writing to ensure they have completed the required or recommended actions. Assess barriers and connect to resources as appropriate.
• Call patients and assess barriers to health and connect patients to resources and make referrals to resources, as needed.
• Conduct and support group or individual health promotion and education related to chronic diseases for PHA/HCV residents, including virtual or in-person information sessions and events, phone calls, or one-on-one meetings with residents on site.
• Make logistical arrangements for and actively lead PHA CARES outreach events, including tabling, pop-ups, and workshops, and conduct ongoing outreach to PHA residents.

Resources

• Continuously expand knowledge and understanding of community resources, services and programs and connect patients to resources and/or entitlements as indicated, assisting them in completing applications. For PHA/HCV residents, this includes resources such as access to food, prescription pick-up or delivery, applications for financial support, and referrals to other community resources.
• Attend community meetings, health fairs and community advisory committee meetings to understand community issues or build relationships with community members.
• Distribute flyers, brochures, or other informational or educational documents to inform members of a targeted community activity.

Documentation

• Complete and maintain accurate documentation and data tracking, as required.
• Provide feedback to health service providers regarding improving service accessibility or acceptability.
• Attend program staff meetings and training as scheduled, including PHA CARES program meetings as required by PHA or Temple.
• Report on service contacts and provide aggregate demographic data, service outputs, and outcomes for PHA CARES reporting.
• Document visits in the Electronic Health Records.
• Attend the CHW orientation and training, completing necessary coursework in a satisfactory manner.

EXPERIENCE AND REQUIREMENTS:

Candidates should possess a diverse range of skills and experience, including but not limited to:

Required Education and Experience

• High School diploma or GED required
• 2 years working with people in the health field preferred
• Familiarity with the Philadelphia Housing Authority communities or experience serving public housing / Housing Choice Voucher residents preferred.
• Certified Health Worker (CHW Certification) preferred.

Other Qualifications

• Ability to pass required background screenings.
• Current valid CPR Certification is required.
• Maintain reliable transportation to travel throughout the network, to PHA housing sites, and/or participate in events outside the network as needed.
• Required Immunizations: Hep B Vaccination and TB/PPD Test.
• Optional Immunizations: Covid Vaccination and Flu Vaccination.

Lifting Requirements

LIGHT –Exerting up to 20 pounds of force frequently, and/or a negligible amount of force constantly to move objects. The use of arm and/or leg control requires force greater than sedentary, but the worker still sits the majority of the time.

Physical Requirement

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch, or Crawl (position self, move)

EQUAL OPPORTUNITY EMPLOYER:

Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, gender, gender identity, sexual orientation, national origin, genetic information, or veteran or disability status.

VISA SPONSORSHIP:

FPCSN does not provide Visa Sponsorship. All candidates must be U.S. citizens and/or authorized to work in the United States without Sponsorship.

ORGANIZATIONAL COMMITMENT:

FPCSN is committed to maintaining a professional and welcoming environment for all staff and patients. We support continuous learning and team development that enhances cultural understanding, service excellence, and workplace collaboration.