Community Health Worker

10500 Marshfield Clinic Health System, Inc.; Iron Mountain (MI); On-site; USD 58,741,000 - 94,558,000; Full time

Job summary

Sanford Health in the United States seeks a Community Health Worker to bridge underserved communities with health and social services, operating in a patient-centered medical home model. You will provide navigation support, information, and advocacy to empower patients and communities.

The role requires strong communication, active listening, public speaking, and collaboration within an inter-professional team to improve access and outcomes for individuals with chronic conditions.

Qualifications

• High school diploma or equivalent required.
• College courses strongly preferred but not required.
• Motivational Interviewing skills with training to be completed within six months.
• Valid driver's license required.

Responsibilities

• Serve as a bridge between under-served communities and health and social services.
• Provide information and assistance to help patients navigate complex health systems.
• Engage in community outreach with strong public speaking and presentation skills.
• Collaborate on goal setting and care planning within an inter-professional team.
• Assist members in understanding and navigating health and social services.

Skills

Motivational Interviewing

Public speaking

Presentation skills

Active listening

Communication skills

Team-based collaboration

Education

High school diploma or equivalent

College courses preferred

Job description

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Work Shift: 8 Hours - Day Shifts (United States of America) Scheduled Weekly Hours: 40 Compensation: Salary Range: $20.50 - $33.00 Union Position: No

Summary

The Community Health Worker (CHW) will serve as a bridge between under-served communities and the health and social service systems.

Job Description

• As a non-clinical role, work within the patient-centered medical home model, which embraces a team approach to chronic disease self-management.
• Provide information and assistance to help patients navigate a complex health and human services system.
• Strong advocacy and raising awareness of individual and community health needs are necessary for efficient and culturally sensitive work.
• Must strive to build capacity for access to services and community engagement.
• Strong communication skills from a non-judgmental perspective will be necessary to engage patients in their own care, articulate clearly and effectively when advocating for patients and community groups, and assist members in understanding and effectively navigating complex health systems.
• Effective active listening skills are essential.
• Actively engage in relationship building and work from a team-based perspective.
• Collaborate on goal setting and care planning within an inter-professional team context.
• Required to give presentations to community groups, and requires strong public speaking and presentation skills that include diplomacy and tact.
• Strong organization skills and the ability to anticipate future planning needs is required.
• Effective coordination skills are necessary in facilitating appointment attendance and individual plans of care.
• Serves as a point person for issues and related solutions while maintaining appropriate boundaries.
• Hold knowledge and experience of ethnic and cultural populations, government partners, community stakeholders, and other organizations.
• Model effective problem solving skills to empower patients to take an active role in their health care.
• Must have a thorough understanding of self-efficacy theory and its application when working with others who have chronic disease.
• Embrace cultural sensitivity when seeking information and working with others.
• Documents completion of assigned activities and support of community members as required.
• Provide services under supervision as directed by state or other regulatory requirements.
• Strictly adhere to the scope of their duties and will not give medical advice under any circumstance.
• Strong adherence to all patient privacy laws in health care settings and the community is essential.

Qualifications

• High school diploma or equivalent required.
• College courses strongly preferred but not required.
• Preferred qualifications include a minimum of three years of ambulatory care experience, experience in community outreach, and/or working knowledge of various integrated systems of care in the community.
• Personal experience living with a chronic health condition is preferred.
• Motivational Interviewing skills are required with training, to be completed within six months of hire.
• Proof of certificate from a Community Health Worker program is required upon hire or within six months.
• Must have a valid driver's license.

Sanford is an EEO/AA Employer M/F/Disability/Vet.

The Sanford organization owns and manages multiple distinct brands, including Sanford Health, Marshfield Clinic, and Good Samaritan, as well as Lewis Drug, Sanford Health Equip, Solutions by Sanford, Great Shots, and Blue Rock Bar & Grill.

Sanford Health, the largest rural health system in the United States, is dedicated to transforming the health care experience and providing access to world-class health care in America's heartland.

Headquartered in Sioux Falls, South Dakota, the organization has 53,000 employees and serves over 2 million patients and nearly 425,000 health plan members across the upper Midwest including South Dakota, North Dakota, Minnesota, Wyoming, Iowa, Wisconsin and the Upper Peninsula of Michigan.

The integrated nonprofit health system includes a network of 56 hospitals, 288 clinic locations, 147 senior care communities, 4,000 physicians and advanced practice providers and nearly 1,500 active clinical trials and studies.

The organization’s transformational virtual care initiative brings patients closer to care with access to 78 specialties.

Learn more about Sanford Health’s commitment to shaping the future of rural health care across the lifespan at sanfordhealth.org or Sanford Health News.

Good Samaritan, one of the nation’s largest nonprofit providers of senior care and services, is committed to transforming the aging experience through innovation, compassion and personalized care.

As part of Sanford Health, an integrated nonprofit health system headquartered in Sioux Falls, South Dakota, Good Samaritan serves 10,000 seniors and offers access to a full continuum of care, including 94 rehabilitation and skilled nursing centers, 56 assisted living and memory care facilities, 44 independent living locations and 37 home health and hospice agencies.

The senior care provider delivers services across the upper Midwest, with 70% of residents living in rural communities.

Learn more about Good Samaritan’s mission and commitment to delivering high quality senior care in rural America at good-sam.com.