Community Health Worker

8350 Oak Street Health MSO LLC; Denver (CO); On-site; USD 38,000 - 81,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Other resources, based on eligibility

Job summary

Oak Street Health is seeking a Community Health Worker in the Denver area to serve as a patient advocate and liaison, helping to remove barriers and improve access to resources. You will conduct proactive outreach, support care plans, and coordinate with the care team to promote health literacy and equitable care.

The role emphasizes in-person and outreach work, strong communication, and collaboration with medical social workers to enhance patient outcomes while adhering to HIPAA standards.

Qualifications

• Minimum 1 year in healthcare or related community services.
• Strong oral and written communication skills.
• Access to reliable transportation to travel in the community.
• US work authorization.
• Bilingual English/Spanish is a strong plus.

Responsibilities

• Establish and maintain relationships with patients and community partners.
• Coordinate patient referrals with the care team.
• Facilitate communication among patients, families, providers and community organizations.
• Connect patients to housing, transportation, food and resources.
• Assist patients with applications for accessing eligible benefits.
• Document interactions in the electronic medical record with HIPAA compliance.
• Spend roughly half of time outside the center in patient-centered locations.

Skills

Communication skills

Multitasking

Transportation access

Education

CHW certification

Associates degree

Bachelor degree

Tools

Windows

G Suite

Microsoft Office

Job description

Company Overview

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Title

Community Health Worker

Company

Oak Street Health

Role Description

The purpose of a Community Health Worker (CHW) at Oak Street Health is to act as the bridge between our patients, community, and medical systems in order to remove barriers and increase wellness across all life domains. A CHW is a patient’s advocate or liaison, accompanying patients through proactive in-person and phone outreach based on their care needs to promote health literacy and increase access to resources needed to live healthier lives. High levels of flexibility, problem solving, strong communication, and an intimate knowledge of the community served are required to be successful. CHWs work closely with Medical Social Workers to manage patient care plans, support care team decision making, and coordinate clinical and complementary services needed to provide high quality health care and improve the quality and cultural competence of service delivery. CHWs are expected to work within their scope of practice. There is no expected clinical license for this position.

Core Responsibilities

• Establish and maintain strong interpersonal relationships with patients, community organizations, team members, and partners to coordinate patient needs
• Manage patient referrals defined by the care team & collaborate with the Medical Social Worker on action plan
• Facilitate communication between all identified parties involved in patients’ care as needed (e.g., family members, caregivers, medical providers, community-based organizations)
• Form relationships with and build an inventory of local community organizations that may benefit our patients
• Connect patients to state and local community resources related to housing, transportation, food, and activities of daily living among other social and physical barriers to health
• Assist patients with completion of applications for accessing eligible benefits and resources
• Promote goal setting and achievement to improve patients’ quality of life and self efficacy with patients. Goal definitions are agreed upon by the care team
• Meet with patients in patient-centered and patient-preferred locations (e.g., Oak Street Health center, patient’s home, external medical provider facility, community setting)
• Community Health Workers should plan to spend about half of their time outside of the center in patient-centered locations; this means having access to a reliable means of transportation to do so is required
• Drive engagement with high risk individuals (e.g., completed specialty appointments, adherence to Post Discharge Visits) may include accompaniment to appointments
• Complete referrals to organizations and agencies as needed
• Deliver culturally appropriate health education in the areas where OSH has provided competency training to the CHW
• Support care team decision making through participation in interdisciplinary team meetings
• Document interactions with patients in electronic medical record in a timely manner while maintaining HIPAA standards and confidentiality of protected health information
• Manage time, set priorities, work independently, and collaborate effectively with an interdisciplinary medical team
• Other duties as assigned

Required

• Minimum of 1 year of experience in healthcare, community-based, case management, or social service environment
• Strong oral and written communication skills
• Ability to manage multiple priorities while maintaining a positive attitude
• Dedication to serving the community and building meaningful relationships
• Proficient computer skills (i.e., Windows, GSuite, Microsoft, etc.)
• Access to reliable transportation and ability to travel throughout the community to various locations
• US work authorization

Strongly Preferred

• Fluency in language that is commonly spoken in the community when necessary. Most often this will include Bilingual English/Spanish

Preferred

• Experience working on multidisciplinary teams with organizations, agencies, patients, and community members
• Knowledge of community resources and resource navigation
• Community Health Worker certification or Associates or Bachelors in a related field is a plus
• Experience utilizing electronic medical record systems
• A problem-solving orientation and a flexible and positive attitude

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $18.50 - $38.82

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources, based on eligibility

Application Deadline

We anticipate the application window for this opening will close on: 11/22/2026

EEO/DEI Statement

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Company Culture

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.