Community Health Worker

The University of Texas at Austin; Austin (TX); On-site; USD 23,000 - 29,000; Part time

Benefits offered by this job

Mileage reimbursement

Job summary

The University of Texas at Austin is seeking a part-time Community Health Worker to support outreach and resource navigation for the School of Nursing Wellness Centers in Del Valle and the Austin area. The role includes front desk backup duties and data collection for health outreach programs.

Responsibilities include liaising with healthcare providers and community partners, delivering health education, and assisting with scheduling and documentation.

Qualifications

• CHW certification from the State of Texas is required.
• Fluency in both Spanish and English (spoken and written) is required.
• At least 1 year of work experience in clinic/community setting preferred.
• Ability to use standard computer equipment and software.
• Must have a reliable personal vehicle to travel within the Austin area.

Responsibilities

• Serve as a liaison between healthcare providers, social service agencies and the community.
• Support outreach and engagement for UT School of Nursing Wellness Centers via the Social Resource Center in Del Valle.
• Provide backup support to the Front Desk Receptionist at the Children’s Wellness Center.
• Develop neighborhood-level strategies with clinic staff and partners to address health and social needs.
• Maintain regular communication with community partners via meetings, emails, texts and calls.
• Promote healthy living by educating on nutrition, exercise and hygiene.
• Collect data and assist in generating reports on outreach activities.
• Document activities per School of Nursing guidelines and protocols.
• Work with grant managers to create and distribute educational materials.

Skills

Bilingual Spanish/English

Interpersonal skills

Organizational skills

Driver's license

Education

CHW Certification (TX)

Job description

Job Posting Title: Community Health Worker

Hiring Department: School of Nursing

Position Open To: All Applicants

Weekly Scheduled Hours: 28

FLSA Status: Non-Exempt from FLSA

Earliest Start Date: Immediately

Position Duration: Expected to Continue Until Aug 31, 2027

Location: UT MAIN CAMPUS

Job Details:

This position is located at the Children's Wellness Center in Del Valle, TX, and requires access to a reliable personal vehicle to travel within the Austin area. Mileage will be reimbursed. This is a part-time position funded by a grant until August 31, 2027, with the possibility of continuation contingent on available funding, job performance, and department needs.

The clinic's regular hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. This is a part-time position scheduled for full workdays on Tuesday, Wednesday, and Thursday, with a half-day on Friday. The work schedule may occasionally vary based on business needs, including evening and weekend hours, to support community outreach events and other responsibilities associated with the position.

Purpose

In this position, you will serve as a trusted liaison between healthcare providers, social service agencies, and the local community, helping individuals and families connect with healthcare, community resources, and support services. You will support outreach and community engagement efforts for the UT School of Nursing Wellness Centers through the Social Resource Center in Del Valle, with a focus on health education, resource navigation, and connecting community members with available resources. This position will also provide backup support to the Front Desk Receptionist at the Children's Wellness Center, assisting with patient reception, scheduling, and other front office operations as needed.

Responsibilities

• Work with School of Nursing clinic staff and community partners to develop neighborhood-level strategies to support the health and social services needs of families and individuals
• Maintain regular communication with community partners via face-to-face meetings, emails, texts, and phone calls
• Provide essential services to individuals and families in their communities
• Participate during outreach events at different locations
• Promote healthy living practices and prevent diseases by educating people on proper nutrition, exercise, and hygiene
• Collect data and assist in generating reports on health outreach activities and outcomes
• Document activities and results in an effective manner while adhering to School of Nursing's guidelines and protocols
• Work with grant program managers to create and distribute educational material for community partners
• Serve as a front desk receptionist back-up:
  • Answer clinic phones, schedule patient appointments and make reminder calls
  • Maintain confidential patient documents
  • Inputs and retrieves medical information and files as needed
  • Ensure correctness and completeness of data that has been or is to be entered
  • Provide information regarding eligibility for services and register patients in EHR
  • Evaluate incoming mail, reports, or inquiries
  • Receive payment from clients, record and issue receipts for cash and credit cards

Required Qualifications

• Community Health Worker (CHW) Certification from the State of Texas
• Fluency in both Spanish and English, including spoken and written communication
• At least one year of work experience, preferably in a clinic or community-based setting with responsibilities related to outreach or fieldwork (Relevant experience is preferred but not required)
• Ability to use standard computer equipment and software
• Ability to drive and access to a reliable personal vehicle to travel within the Austin area
• Demonstrated excellent organizational, interpersonal and community engagement skills, with the ability to work effectively with people from diverse backgrounds and life experiences
• Demonstrated proficiency in interviewing techniques to obtain personal information, make inquiries, and provide appropriate referrals
• Commitment to the highest ethical, legal, and regulatory standards applicable to community health workers.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Knowledge of resources that serve individuals who are older, with a disability and/or other barriers
• Understanding of equity, root causes of health disparities, and social determinants of health

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$26,000 annually

Working Conditions

• Typical office conditions and fieldwork
• Use of manual dexterity
• Lifting, moving, and travel conditions

• Occasional evening and weekend hours may be required to support community outreach events and fulfill other responsibilities associated with this position

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer,complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university's company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.