Community Health Supervisor: Lead & Grow CHW Team

Montefiore Health System; New York (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

Montefiore Medical Center is seeking a Community Health Worker Supervisor to oversee the CHW workforce at CHW Institute at Montefiore Einstein. The role guides, supports and evaluates CHW performance, including hiring, training, monitoring and coaching across multiple clinical sites.

The position requires travel to various clinical sites for in-person management and coordination, and involves collaboration with CHW Institute staff and senior management to implement and grow the CHW program.

Qualifications

• Associates degree required; Bachelor's degree preferred.
• 2-3 years of supervisory experience or a minimum of 3 years of direct CHW experience.
• Proficiency with Microsoft Word, PowerPoint, and Excel is required.
• Experience in the public health field; familiarity with community health workers preferred.
• Knowledge of local community, culture and resources is favorable.
• Bilingual in Spanish or French preferred.

Responsibilities

• Oversee recruitment, orientation and training of CHW staff; interview candidates and provide program orientation.
• Ensure day-to-day operations align with CHW Center goals, policies, and procedures.
• Assign, manage and monitor CHW caseloads; monitor referrals and progress.
• Coordinate and participate in case reviews, trainings and implementation planning.
• Develop strategies to address social support services and lead quality improvement projects.
• Ensure timely and accurate CHW documentation and reporting; monitor outcomes.
• Conduct regular meetings with CHW Team and stakeholders to share best practices and plan navigation of challenges.
• Communicate implementation successes and challenges with the Program Manager; provide reports and hold regular meetings.
• Provide performance feedback and conduct annual performance reviews for CHW staff.

Skills

Supervisory experience

Bilingual (Spanish or French)

Education

Associates Degree

Bachelors Preferred

Tools

Microsoft Word

PowerPoint

Excel

Job description

Montefiore Medical Center is seeking a Community Health Worker Supervisor to oversee the CHW workforce at CHW Institute at Montefiore Einstein. The role guides, supports and evaluates CHW performance, including hiring, training, monitoring and coaching across multiple clinical sites.

The position requires travel to various clinical sites for in-person management and coordination, and involves collaboration with CHW Institute staff and senior management to implement and grow the CHW program.