Community Health Services Director

Wesley Commons; South Carolina; On-site; USD 90,000 - 130,000; Full time

Job summary

Wesley Commons is seeking an experienced, licensed Community Residential Care Facility Administrator to lead and oversee the daily operations of our Assisted Living community. This role requires hands-on leadership with a track record of managing assisted living operations, building strong teams, and delivering an exceptional resident and family experience.

You will provide overall leadership, ensure regulatory compliance, supervise staffing and performance, and drive high standards of care and

Qualifications

• SC CRCFA license required.
• Proven leadership in Assisted Living operations.
• Experience with budgeting and compliance.

Responsibilities

• Provide overall leadership and management of the Assisted Living/CRC facility.
• Ensure compliance with SC DPH regulations, licensing requirements and policies.
• Oversee daily operations, staffing, scheduling, and department accountability.
• Promote hospitality and resident-centered care; ensure exceptional resident and family experience.
• Maintain resident satisfaction, quality of care, cleanliness, and overall community experience.
• Manage financial performance, operating budget, occupancy, and expenses.

Skills

Leadership

Hospitality

Customer Service

Communication

Interpersonal Skills

Budgeting

Staffing

Operations Management

Education

CRCFA license

Job description

Wesley Commons is seeking an experienced, licensed Community Residential Care Facility Administrator to lead and oversee the daily operations of our Assisted Living CCRC. We are looking for a dynamic, hands on leader with a proven track record of successfully managing assisted living operations, developing strong teams, and creating an exceptional resident and family experience.Key Responsibilities:Provide overall leadership, direction, and management of the Assisted Living / Community Residential Care FacilityEnsure compliance with all SCDPH regulations, licensing requirements, and organizational policies.Oversee daily operations, staffing, employee performance, scheduling, and departmental accountability.Promote a culture of hospitality, exceptional customer service, and resident centered care.Build a positive relationship with residents, families, employees, and community partners.Effectively address resident and family concerns with professionalism, responsiveness, and sound judgementMaintain standards of resident satisfaction, quality of care, cleanliness, appearance, and overall community experience.Responsible for financial performance, operating budget, occupancy, and departmental expensesOversee community on campus Home Health Agency under the direction of the Community Health Services Manager.Current South Carolina Community Residential Care Facility Administrator License (CRCFA) and previous leadership/management experience.Experience in managing and operating an Assisted Living or Community Residential Care Facility strongly preferred.Knowledge of SC's assisted living regulations, licensing, and compliance requirementsExceptional hospitality, customer service, and interpersonal skillsStrong communication, conflict resolution, and problem solving skillsExperience with budgeting, staffing, operational oversight, and quality assuranceAbility to lead with accountability and maintain a positive, approachable, and service based leadership style