Community Health Representative (CHR)

The Fallon Paiute - Shoshone Tribe; Fallon (NV); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Tribal employment preference

Drug-free workplace

Equal opportunity employer

Job summary

The Fallon Paiute - Shoshone Tribe is seeking a Community Health Worker in Fallon, Nevada, to serve as a liaison between the health center and the community. Responsibilities include providing health education, care coordination, and outreach services to improve health outcomes.

Applicants should have a High School Diploma or GED, and be willing to obtain Nevada Community Health Worker certification. The position involves outreach, education about chronic diseases, and supporting patients in navigating healthcare systems.

Qualifications

• Must possess or obtain necessary certifications within 6 months.
• Experience in community outreach or healthcare is preferred.
• Willingness to complete required driver safety training.

Responsibilities

• Provide health education on chronic disease prevention.
• Conduct community outreach and identify health needs.
• Assist patients with care coordination and navigation.
• Document client interactions in accordance with EHR systems.

Skills

Culturally appropriate service delivery

Community outreach

Care coordination

Patient navigation

Knowledge of chronic disease prevention

Effective communication

Education

High School Diploma or GED

Nevada Community Health Worker Certification

Tools

Electronic Health Records (EHR)

Job description

Position Summary

Serves as a liaison between the Fallon Tribal Health Center and the community by providing health education, patient navigation, care coordination, outreach services, and non-emergency transportation to improve access to care and health outcomes. The CHR supports chronic disease prevention and management, assists patients in accessing medical and community resources, identifies barriers to care, and reinforces care plan adherence during client interactions.

Essential Duties & Responsibilities

• Maintain the confidentiality, security, and integrity of the patients care and information.
• Provide culturally appropriate health education to individuals, families, and groups on topics including chronic disease prevention and management (e.g., diabetes, hypertension), nutrition, physical activity, medication adherence, and wellness.
• Conduct community outreach and engagement activities, including home visits, community events, and wellness programs to identify health needs and connect individuals to services.
• Assist patients with care coordination and patient navigation, including scheduling appointments, facilitating referrals, supporting discharge planning, and ensuring follow-up care.
• Identify and address social determinants of health (e.g., transportation, housing, food access) and connect clients to appropriate services and programs.
• Support patients in understanding diagnoses, treatment plans, and provider instructions to improve adherence and health outcomes.
• Participate in health promotion and disease prevention programs, screenings, and community-based initiatives.
• Document all client interactions, services provided, referrals, and outcomes in accordance with program requirements and electronic health record (EHR) systems to support billing and reporting.
• Collect and report data to support program goals, grant requirements, and quality improvement initiatives.
• Participate in multidisciplinary care team meetings and collaborate with healthcare providers, nurses, behavioral health, and social services staff.
• Serve as a liaison and patient advocate between clients, families, healthcare providers, and community resources.
• Under appropriate training and supervision, perform basic non-diagnostic health screenings such as blood pressure, weight, and blood glucose monitoring.
• Transports health center clients in a safe and friendly manner and accompany patients to medical appointments as needed.
• Maintain appropriate, accurate travel records (daily and monthly); prepares and submits daily transport record to the CHR Supervisor; and reports all vehicle maintenance needs to the EVS Program.
• Delivers medications from the FTHC Pharmacy to patients as time permits.
• Reports significant observations and events to the CHR Supervisor and/or the attending physician/medical provider.
• Other job-related duties as assigned by the supervisor.

Qualification Requirements

• High School Diploma or GED certification.
• Must possess or obtain Nevada Community Health Worker (CHW) certification within 6 months of hire as a condition of continued employment.
• Must have current CPR and First Aid Certificate, or willing to be certified.
• Must complete required driver safety training, non-emergency medical transport training, and other identified trainings as required.
• Experience in community outreach, healthcare, case management, or related field preferred.

Knowledge, Skills & Abilities

• Ability to work with patients on an individual or group basis.
• Ability to provide culturally appropriate, trauma-informed services.
• Ability to build trust and maintain effective relationships with patients, families, and community members.
• Ability to coordinate services and communicate effectively with healthcare providers and community partners.
• Ability to maintain accurate client records.
• Knowledgeable of Privacy Act and able to maintain confidentiality of records.
• Knowledge of Community Health Worker (CHW) core competencies, including outreach, health education, care coordination, and advocacy.
• Knowledge of chronic disease prevention and management.
• Knowledge of community health, chronic disease prevention, and health education principles preferred.
• Proficiency in documentation, data entry, and use of electronic health record systems.
• Understanding of social determinants of health and community resources.
• This position is designated as a billable Community Health Worker (CHW) role. The employee must maintain required certification, complete continuing education, and adhere to all applicable state, federal, and program requirements to support billing for CHR/CHW services.
• All services must be documented in accordance with applicable billing, compliance, and program guidelines.

Other Requirements

• This position is covered by the provisions of the Indian Child Protection and Family Violence Prevention Act (Public Law 101-630), as amended, which requires an investigation of the character of each individual who is employed, or is being considered for employment, in a position with duties and responsibilities that involve regular contact with or control over Indian children, and as incorporated by decision of the FBC that elders and those who cannot speak for themselves are entitled to the same protections. A criminal history investigation will be performed, and the applicant must meet the requirements of the Act.
• The duties of this position include mandatory reporting pursuant to 1) the Victims of Child Abuse law (34 USC § 20341) and 2) elder and vulnerable person laws (NRS 200.5093), as incorporated by decision of the FBC that elders and those who cannot speak for themselves are entitled to the same protections. Because such laws may subject employees to criminal penalties under FPST LOC § 5-50-040 and/or 18 U.S.C. §§ 1169 and 2258, all employees hired to this position must complete a Mandatory Reporter training within 90 days of hire.
• The duties of this position include the operation of a motor vehicle. Individuals hired to this position must possess a valid State of Nevada driver’s license (or the ability to obtain within 90 days) and must remain insurable under the Tribe’s vehicle insurance policy.

Employment Information

Fallon Paiute-Shoshone Tribe and Native American/Indian Preference: Employment preferences to members of the Fallon Paiute-Shoshone and to members of federally-recognized Indian Tribes shall apply to this position pursuant to the Tribe’s Personnel Policies. Persons of Tribe and/or Indian ancestry and wish to claim these employment preferences should submit a copy of the Tribal Enrollment Card/Certification indicating the name of the Tribe they are enrolled with.

U.S. Veteran’s Preference: Preference to opportunities to veterans honorably discharged from the United States Armed Forces shall apply to this position pursuant to the Tribe’s Personnel Policies.

Equal Opportunity Employer: The Fallon Paiute-Shoshone Tribe does not discriminate on the basis of race, color, national original, sex, religious preference, age, handicap, marital status, political preference, genetics or membership or non-membership in any employee organization, except as allowed by Federal and/or Tribal Law.

Drug Free Workplace: The Fallon Paiute-Shoshone Tribe is a drug-free workplace. All employees are subject to a pre-employment and random drug screens.

Driving Record: Employees who drive tribal vehicles must have a valid Nevada Driver’s License, be insurable under the Tribe’s vehicle insurance program, and must also provide a DMV printout annually.

Background Checks: All employees must be able to pass a background check per the Tribe’s Background Check Policy.

Position Description Limitations: This position description does not constitute an employment agreement between the Tribe and the employee, and is subject to change by the Council as the needs of the Tribe and the requirements of the job change. This position description is not intended to present a descriptive list of the range of duties performed by any employee in this position and is not intended to reflect all duties performed within the position.