Community Health Program Manager, CHNA Design & Implementation

Parkland Health and Hospital System (PHHS); Dallas (TX); Hybrid; USD 85,000 - 115,000; Full time

Job summary

Parkland Health and Hospital System is seeking a Community Health Programs Manager to lead the CHNA Implementation Plan, translating community needs into actionable programs. Hybrid role with collaboration across departments and external partners to advance measurable community health outcomes.

You will develop evidence-informed designs, monitor progress, and drive continuous improvement through governance and data-driven insights.

Qualifications

• Bachelor’s degree in Public Health, Healthcare Administration, Health Policy, Population Health, Nursing, Epidemiology, Public Administration, Health Sciences, or related field.
• Master’s degree preferred (MPH, MHA, MPA, MSN, DrPH, or related field).

Responsibilities

• Acts as a specialist in community health program management, developing and refining Parkland’s triennial CHNA Implementation Plan with goals, strategies and performance measures.
• Advises cross-functional contributors on priorities, coordinating governance and accountability while departments execute interventions.
• Translates CHNA findings and stakeholder input into evidence-informed program designs and implementation approaches.
• Monitors milestones, identifies risks and barriers, and facilitates corrective actions with stakeholders.
• Develops dashboards, scorecards and performance reports to communicate progress and suggest program enhancements.
• Coordinates with analytics, epidemiology and evaluation partners to establish evaluation frameworks and assess impact.
• Engages with community organizations and public health agencies to align activities and strengthen partnerships.
• Coaches colleagues on planning, performance monitoring and documentation for continuous improvement.
• Provides guidance on community health practices and reporting requirements, incorporating new evidence and tools.

Skills

Problem solving

Collaboration

Growth mindset

Execution & delivery

Business intelligence

Digital literacy

Education

Bachelor’s degree (Public Health/Healthcare field)

Master’s degree preferred (MPH/MHA/MPA/MSN/DrPH)

Tools

BI tools

Data dashboards

Job description

Location: Moody Outpatient Center

Work Schedule: Monday - Friday 8 am to 5 pm (Hybrid)

PRIMARY PURPOSE

Manages the design, development, implementation planning, and performance monitoring of community health programs, with primary responsibility for advancing Parkland's Community Health Needs Assessment (CHNA) Implementation Plan. Acts as a developing subject matter expert, applying in-depth knowledge of community health and program management to translate community needs, stakeholder input, and evaluation findings into evidence-informed program designs and actionable implementation priorities. Coordinates governance and accountability processes, monitors progress toward established goals, facilitates resolution of barriers, and recommends improvements that support measurable community health outcomes. Applies an understanding of how program decisions affect operational departments and related functions to align implementation activities and support organizational priorities. Provides guidance to cross-functional contributors and influences program execution through collaboration and professional expertise without formal supervisory responsibility.

MINIMUM SPECIFICATIONS

Education

• Must have a Bachelor's degree in Public Health, Healthcare Administration, Health Policy, Population Health, Nursing, Epidemiology, Public Administration, Health Sciences, or a related field.

• Prefers a Master's degree (MPH, MHA, MPA, MSN, DrPH, or related field).

Experience

• Must have five (5) years of progressively responsible experience in community/population health, CHNA implementation, healthcare planning, performance improvement, implementation governance, program design, program evaluation, or public health program management, including experience leading complex initiatives, implementation planning, and performance monitoring.

• Prefers seven (7) years of progressively responsible experience.

Skills or Special Abilities

• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills
• Adept at execution and delivery (planning, delivering, and supporting) skills
• Adept at business intelligence
• Adept at digital literacy skills

Responsibilities

• Acts as a specialist in community health program management, managing the development, coordination, and ongoing refinement of Parkland's triennial CHNA Implementation Plan, including goals, strategies, program designs, performance measures, timelines, and accountability mechanisms.
• Advises cross-functional program contributors on implementation priorities and expectations, coordinating the CHNA governance and accountability framework through structured follow-up, performance reviews, and issue escalation while operational departments retain responsibility for executing assigned interventions and deliverables.
• Creates evidence-informed program designs and implementation approaches by translating CHNA findings, community and stakeholder input, evaluation results, and other relevant data into strategies that address identified community needs.
• Checks implementation progress against established milestones, performance measures, and intended outcomes; identifies risks, barriers, and dependencies; and facilitates corrective action, escalation, and follow-up with accountable stakeholders.
• Develops actionable insights through dashboards, scorecards, performance reports, and evaluation findings to communicate progress and recommend program enhancement, redesign, sustainability, scaling, and resource optimization; supports preparation of annual implementation
• Consults on program measurement and evaluation with analytics, epidemiology, intelligence, and evaluation partners, including the Program Evaluator, to establish evaluation frameworks, interpret findings, and assess the effectiveness and impact of CHNA implementation strategies.
• Coordinates externally with community organizations, public health agencies, and other stakeholders to incorporate community perspectives, align implementation activities, strengthen partnerships, and advance shared community health priorities.
• Coaches program contributors on implementation planning, performance monitoring, documentation, and continuous improvement practices to strengthen consistency, accountability, and completion of agreed-upon deliverables.
• Provides guidance to colleagues on relevant community health practices, implementation methods, reporting expectations, and organizational requirements, incorporating emerging evidence, appropriate analytical tools and technologies, and an understanding of impacts on related operational areas.