Community Health Outreach Specialist

Monogram Health, Inc.; Hammond (LA); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary

Opportunity for bonus program

Flexible paid leave and vacation policy

401(k) plan with matching contributions

Job summary

Monogram Health, Inc. is looking for a Community Health Outreach Specialist in Hammond, LA. This role involves engaging high acuity patients and assisting them in accessing vital healthcare services.

The ideal candidate will have experience in healthcare outreach and sales, a valid driver's license, and a commitment to helping patients navigate their healthcare. The position offers competitive salary, flexible leave, and a 401(k) plan.

Qualifications

• 2+ years’ experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns.
• Valid driver’s license.
• Heavy travel required - daily driving to patient homes.

Responsibilities

• Engage with high-risk patients to educate them about the Monogram Health program.
• Communicate benefits and overcome objections to eligible members.
• Schedule and complete initial enrollment appointments with members.

Skills

Sales experience

Engagement skills

Outreach experience

Communication skills

Experience with Salesforce

Education

Bachelor's Degree

Tools

Salesforce

Microsoft Office

Job description

Hammond, LA 70401 / 70402 / 70403 / 70404, USA

Position: Community Health Outreach Specialist- Hammond, LA

The Community Health Outreach Specialist is responsible for engaging with hard to reach, high acuity patients and helping them access Monogram Health’s medical professionals.

Roles and Responsibilities

• Engage in initial and continuous outreach to high-risk patients, in-person to help educate them about the Monogram Health program and/or ensure they are accessing the program’s benefits
• Communicate the benefits of the Monogram Health program to eligible members and overcome objections
• Extensive daily driving required - most of the day is spent visiting community members, in their home, and connecting them with care providers
• Provide warm handoffs to the assigned Monogram Health clinicians and customer support when a member is agreeable to the program and ensure the initial enrollment appointment is scheduled and successfully completed

Position Requirements

• The position is located in Newark/ Jersey City/ Long Island
• Heavy Travel - most days driving to patient homes
• Valid driver’s license
• 2+ years’ experience working in healthcare, sales, outreach, engagement, and/or enrollment campaigns
• Experience with Salesforce and Microsoft Office required
• 2+ years B2B sales experience required
• Bachelor's Degree preferred but not required
• Opportunity to work in a dynamic, fast-paced and innovative value-based provider organization that is transforming the delivery of kidney care
• Competitive salary and opportunity to participate in the company’s bonus program
• Flexible paid leave and vacation policy
• 401(k) plan with matching contributions

Salary Range: $70,000-100,000 *with commissions included*

About Monogram Health

Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person’s health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders.

Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient’s healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home.

Monogram Health’s personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024’s No. 3 fastest growing private company in the United States, please visit here.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.