Community Health Navigator: Access & Care Coordinator

Henry Ford Health; Detroit (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Henry Ford Health is seeking a Patient Navigator on our Detroit Moross Road campus to help connect community members to health services and resources. You will assess needs, educate clients, and support them through scheduling and appointments, enhancing access to care for residents on Detroit's east side and nearby areas.

The role focuses on coordinating resources, providing counseling and social support, and documenting all interactions to ensure accurate care delivery within our community

Qualifications

• Ability to identify potential clients and complete needs assessments.
• Experience in assisting clients with resource utilization and medical program applications.
• Proficiency in maintaining accurate client records and documentation.]
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Responsibilities

• Identify potential clients, complete initial needs assessments, and maintain follow-up to ensure appropriate guidance to health services.
• Provide informal counseling, education, and social support to clients.
• Assist clients with utilizing available resources, including scheduling medical appointments and accompanying them to appointments.
• Help clients complete medical program applications.
• Develop and maintain strong working relationships with external and internal contacts.
• Maintain accurate client records by documenting all contacts, services provided, and outcomes.

Skills

Needs assessment

Resource navigation

Documentation

Job description

Henry Ford Health is seeking a Patient Navigator on our Detroit Moross Road campus to help connect community members to health services and resources. You will assess needs, educate clients, and support them through scheduling and appointments, enhancing access to care for residents on Detroit's east side and nearby areas.

The role focuses on coordinating resources, providing counseling and social support, and documenting all interactions to ensure accurate care delivery within our community