COMMUNITY HEALTH CARE MANAGER ONE - Sunrise Sliding Scale

North Colorado Health Alliance; Colorado; On-site; USD 42,000 - 54,000; Full time

Job summary

Sunrise Community Health Center seeks a Community Health Care Manager One to coordinate care for Sliding Scale program members and connect them with essential community resources through local partnerships. The CHCM One learns care management and reports to the Community Health Care Management Supervisor.

The role emphasizes health outcomes, navigation of the healthcare system, and building rapport across diverse populations; valid Colorado driver license and influenza vaccination are required.

Qualifications

• HS Graduate or GED required.

Skills

Cross-cultural communication

Critical thinking

Verbal communication

Business writing

Customer service

Time management

Computer skills

EMR experience

Healthcare coordination

Bilingual

Driver license

Education

HS Graduate or GED

Job description

Job Description

Community Health Care Managers (CHCM) work with members who are patients of Sunrise Community Health Center that are enrolled in the Sliding Scale program to coordinate care and to connect them with essential community resources through partnerships with local physical and behavioral health providers. CHCM's aim to enhance individual health outcomes and the overall healthcare experience by identifying each person's health and wellness goals and improving their ability to navigate the healthcare system while also working to reduce high healthcare utilization costs. The CHCM One is position provides opportunity to learn care management and gain knowledge for future growth opportunity. Community Health Care Manager One report to the Community Health Care Management Supervisor.

Knowledge / Skills / Abilities

• Skills to communicate and interact appropriately and respectfully across multi-cultural differences.
• Strong critical thinking and problem solving abilities.
• Strong verbal communication skills (both over the phone and in-person).
• Basic Business writing skills.
• Strong customer service skills.
• Ability to multi-task, prioritize, and ability to handle multiple priorities while meeting deadlines.
• Computer skills including Microsoft Office (Outlook/Excel/Word), state administered data collection systems, and other programs as needed or requested.
• Experience working with EMRs preferred.
• Experience partnering with local and regional health and human service resources preferred (not required).
• Experience working with Medicaid and Medicare preferred (not required).
• Ability to effectively engage and build rapport in a variety of medical, behavioral health, justice involved, substance use, and homeless situations.
• Strict Confidentiality required.
• Bilingual preferred (not required).
• Reliable transportation and a valid driver license and insurance

Education or Formal Training

• HS Graduate or GED required

Licensure/Certifications

• Valid Colorado Driver License and Insurance required.

Work Environment Physical Requirements

• Annual Influenza vaccination required for all employees
• Frequent contact with the public by phone and in person
• Sitting for periods of time while utilizing a PC or laptop
• Standing for periods of time on uneven ground at times
• Walking for periods of time on uneven ground at times

  Work Environment Physical Requirements

  • Annual Influenza vaccination required for all employees
  • Frequent contact with the public by phone and in person
  • Sitting for periods of time while utilizing a PC or laptop
  • Standing for periods of time on uneven ground at times
  • Walking for periods of time on uneven ground at times