Community Health Advocate - Community Health (Days)

Tanner; Carrollton (GA); On-site; USD 38,000 - 52,000; Full time

Job summary

Tanner is seeking a Community Health Advocate to support the Community Health department in Days shifts. This role centers on identifying and closing care gaps by using the EMR and payer portals, scheduling patients for services, and submitting documentation under supervision of department management and trainers.

Ideal candidates have an associate degree or two years of college, at least three years of related experience, and strong organizational, customer service, and computer skills (Word,

Qualifications

• Education: Associate Degree or 2 years of college coursework.
• Three years of related experience.
• Experience with EMR and payer portals preferred.
• Knowledge of medical terminology.
• Strong organization and time management skills; detail oriented.

Responsibilities

• Identify Care Gaps using EMR and payer portals.
• Schedule patients for services to close Care Gaps.
• Submit necessary documentation to close Care Gaps.
• Coordinate with data abstractors and Trainers under management supervision.

Skills

Strong organization

Time management

Detail oriented

Customer service

Medical terminology

EMR knowledge

Reading and writing legibly

Word

Excel

Confidentiality

Basic computer skills

Independent work capability

Education

Associate Degree or 2 years of college coursework

Tools

Word

Excel

EMR software

Job description

Community Health Advocate - Community Health (Days)

#26-1481

Job Description

As a member of the TMG Quality and Training department this role will be critical in helping ensure patients are receiving necessary preventative care services. This individual will work under the direct supervision of department management and TMG leadership and in coordination with data abstractors and Trainers to ensure that all Care Gaps are being closed. The key functions of this position are to utilize the EMR and payer portals to identify Care Gaps, schedule patients for services and to submit necessary documentation to close those gaps.

Required Knowledge & Skills

• Education: Associate Degree or 2 years of college coursework
• Experience: Three years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

• NONE REQUIRED

Qualifications

• Must possess strong organization and time management skills. Must be detail oriented and have the ability to work independently.
• Must Possess strong customer service skills.
• Knowledge of medical terminology and knowledge of electronic medical record preferred.
• Ability to read and write legibly.
• Proficient use of computer equipment and software such as Word and Excel.
• Pleasant professional demeanor when dealing with the public with stressful and sensitive issues.
• Ability to maintain confidentiality of information.
• Proficient in basic computer skills.
• One year of previous clerical experience is required.