Community Guardianship Client Coordinator

Ada County; Boise (ID); On-site; USD 52,000 - 72,000; Full time

Job summary

Ada County is seeking a dedicated guardian program collaborator to support the Board of Community Guardians. You will act as a legal guardian and advocate for clients, coordinating with medical providers, housing, and benefits to ensure wellbeing.

The role involves court attendances, record keeping, and preparing regular progress reports, with a focus on confidentiality and compliance with Idaho Code. This position requires in-office presence and countywide outreach.

Qualifications

• Bachelor's degree in Social Work (preferred) or related field or equivalent education/experience.
• Ability to perform complex, life-dependent decisions for others.
• Knowledge of Idaho Code related to guardianships and court operations.
• Ability to maintain confidentiality and prepare reports.

Responsibilities

• Act as legal guardian for clients and advocate for their financial, medical, housing, and benefits needs.
• Work with medical professionals to ensure health care needs are met.
• Perform wellness checks and assess eligibility for guardianship services.
• Attend court hearings as directed and prepare regular program reports.
• Maintain organized client files and ensure records are current.

Skills

Decision making

Bookkeeping knowledge

MS Office Suite

Idaho Code knowledge

Court operations

Organizational skills

Written and verbal communication

Policy development

Records management

Confidentiality

Driver to countywide sites

National Guardianship Certification

Education

Bachelor's degree in Social Work (preferred)

Tools

MS Office Suite

Job description

Please Note: This is a continuous job posting and will remain open until a sufficient number of qualified applications are received. The posting may close at any time without notice. Applicants are encouraged to apply as soon as possible to ensure consideration.

The Ada County Clerk’s Office, proudly named one of Idaho’s Best Places to Work multiple years in a row, is driven by a passion for public service and building trust in government. Our culture is rooted in kindness, joy, innovation, transparency, and a focus on what matters most: our customers and each other. If you have both the heart and the drive to serve the public, we’d love to meet you.

The Ada County Clerk’s Office is a great place to work! Within Ada County, there are more than 2300 employees dedicated to enhancing our community’s quality of life. Within the Clerk’s Office there about 200 employees and this is an exciting opportunity to join a team that’s making a real impact every day.

Why Work With Us?

We offer a competitive Total Rewards package that adds approximately 40% to your base salary, including:

• Comprehensive medical, dental, and vision coverage
• Generous vacation and sick leave starting day one
• 11 paid holidays each year
• One of the nation’s top state retirement systems (11.96% employer contribution)
• 457(b) plan with up to 3% county match, plus a 401(k)
• Paid parental leave, life insurance, and wellness programs
• Ongoing training opportunities

What We Do

The Ada County Clerk’s Office serves the community through five divisions: Court Clerks, Recorders, Auditors, Elections, and Community Programs. If you have ever voted, filed court documents, obtained a marriage license, applied for rental assistance or researched how your property tax dollars are spent, you’ve experienced our work firsthand. We do our best each and every day to make sure Ada County citizens have a smooth and efficient experience with our office.

Learn more about Ada County Clerk's Office by visiting our website. Ada County Clerk's Office

POSITION GENERAL SUMMARY:

Works closely with and assists the Program Manager and Community Guardianship Client Coordinator Lead to support the Ada County Board of Community Guardians. Provides legal guardianship decision-making for clients. Ensures the requirements of Idaho law are met and provides technical and responsible assistance to the Ada County Board of Community Guardians.

DISTINGUISHING FEATURES OF THE CLASS:

The position requires the use of independent judgment and discretion. The Board of Community Guardians and BOCG Program Manager provide general oversight of the program.

• Acts as legal guardian for clients;
• Acts as advocate for clients including providing consent for financial decisions, medical treatment, locating housing, and benefits;
• Works with medical professionals to ensure health care needs are being met;
• Visits facilities of clients in the community to perform wellness checks & advocates for potential needs;
• Visits facilities of potential clients in the community and conducts investigation regarding eligibility for BOCG services and submits reports;
• Attends court hearings pertaining to clients or prospective clients as directed by Program Manager or Client Coordinator Lead;
• Assesses program needs and assists with program goals and objectives;
• Maintains cooperative relationships with community resources;
• Prepares regular reports for BOCG regarding client activities, progress, issues and concerns;
• Purchases and delivers personal supplies to clients;
• Transports clients to medical related appointments;
• Maintains files for clients and volunteers, and ensures files are current and accurate;
• Performs clerical duties as necessary;
• Provides in-person advocacy for clients and in-person administration in office.

ADDITIONAL FUNCTIONS:

• Performs related duties as required.

• Bachelor's degree from an accredited university in Social Work (preferred) or related field or any equivalent combination of education, training and experience which would enable the employee to perform the primary job functions;
• Ability to perform complex life dependent decisions for others;
• Knowledge of basic bookkeeping procedures;
• Knowledge of modern office equipment, practices and procedures;
• Knowledge of Idaho Code as it relates to guardianships;
• Knowledge of Court operations and procedures;
• Skill in the operation of a personal computer, use of MS Office Suite;
• Skill in organizational and administrative functions;
• Skill in working cooperatively with other agencies;
• Skill in written and verbal communication;
• Skill in developing programs, policies and procedures and establishing short- and long-term goals;
• Ability to establish and maintain computerized records systems and prepare reports;
• Ability to interpret and explain policy, Idaho Code, and county resolutions;
• Ability to prepare accurate reports from statistical information;
• Ability to maintain confidentiality;
• Ability to follow written and verbal instructions;
• Ability to maintain effective working relationships;
• Incumbent will be required to use county vehicle to drive throughout the county to conduct some duties;
• Able to earn and maintain National Guardianship Certification.

OTHER REQUIREMENTS:

• Must possess and maintain a valid Idaho driver’s license;
• This position has been designated safety sensitive and therefore the incumbent is subject to random drug testing.

• This position is scheduled on-call and may be contacted by phone after hours and on weekends;
• May occasionally be required to work in person in evenings or before 8:00 a.m.;
• Work is performed equally between an office environment and throughout the county;
• Requires sufficient personal mobility and physical reflexes, to permit the employee to function in a general office environment and in the field to accomplish tasks;
• May require occasional lifting and loading of boxes and personal belongings of clients up to 50 pounds;
• May require ability to assist a client in getting in and out of vehicle, walking, sitting and rising to a standing position.

DISCLAIMER:

To perform this job successfully, an individual must be able to perform the primary job responsibilities satisfactorily with or without reasonable accommodation. The above statements are intended to describe the general nature and level of work being assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of individuals in the job. This job description is not an employment agreement and/or an expressed or implied employment contract. Management has the exclusive right to alter this job description at any time without notice. Ada County provides Veteran's Preference for all County jobs except for those deemed "key positions" in accordance with Title 65, Chapter 5 of Idaho Code.