Community Experience & Center Coordinator

Regus; Lafayette (IN); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Work life balance

Paid time off

11 Company Holidays

401K Program

Health care for full-time

Quarterly bonus program

Hourly rate $17.25

Professional workplace

Job summary

IWG is seeking a Community Associate to manage a vibrant center and deliver outstanding customer service. You will handle guest requests, coordinate AV setup, assist with shipments, and ensure accurate billing while supporting a friendly, professional work environment.

In this role you’ll balance day-to-day tasks with planning events and networking activities, helping tenants connect and thrive within the IWG community. A friendly, proactive attitude and MS Office proficiency are essential.

Qualifications

• 1+ years of customer service experience preferred.
• Ability to manage multiple tasks while delivering quality service.
• Legally eligible to work in the country and at least 18 years old.

Responsibilities

• Assist customers with a variety of requests and inquiries.
• Set up equipment and help with meetings, AV, and room directions.
• Process services and ensure accurate invoicing and ticketing in the system.
• Coordinate with the center team to support events and networking activities.
• Wrap up the day by tidying the center and preparing for the next business day.

Skills

Customer service

Communication

Problem solving

MS Office

18+ eligibility

Job description

IWG is seeking a Community Associate to manage a vibrant center and deliver outstanding customer service. You will handle guest requests, coordinate AV setup, assist with shipments, and ensure accurate billing while supporting a friendly, professional work environment.

In this role you’ll balance day-to-day tasks with planning events and networking activities, helping tenants connect and thrive within the IWG community. A friendly, proactive attitude and MS Office proficiency are essential.