Community Engagement Officer

Central Willamette Credit Union; Albany (OR); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matched up to 3% + 50% next 2%

Semi-annual bonus up to 5%

Paid time off + holidays

Job summary

Central Willamette Credit Union in Albany, Oregon, is seeking a Community Engagement Officer to strengthen partnerships with nonprofits, schools, businesses, and community leaders, while advancing initiatives that promote financial well-being and volunteerism. You will manage community programs, represent CWCU at events, deliver financial education, and coordinate initiatives across CWCU’s service area.

Strong organizational and communication skills are essential.

Qualifications

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, Education, Nonprofit Management, or related field preferred (or equivalent combination of education and experience)
• 3–5 years of experience in community engagement or related field
• Familiarity with financial literacy concepts or credit union industry preferred
• Bilingual ability is a plus

Responsibilities

• Community Program Management: coordinate, execute, and evaluate initiatives aligned with CWCU's mission
• Community Partnerships & Engagement: build relationships with nonprofits, schools, and leaders; travel as needed
• Communications & Community Storytelling: develop content to highlight CWCU's impact across channels
• Professional Responsibilities: adhere to CWCU's values, policies, and training; support events as needed

Skills

Bilingual (English/Spanish)

Organizational skills

Project management

Communication skills

Public speaking

Relationship building

Social media writing

Event planning

Independent worker

Multitasking

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Brief Description

Our Culture: Respect. Integrity. Ethics. Compassion. Humor.

Brief Description

Our Culture: Respect. Integrity. Ethics. Compassion. Humor.

At Central Willamette Credit Union, our five core values aren't just words on a wall—they guide how we show up every day. Our purpose is to build local loyalty, connect to the community, and make life easier for those we serve. We hire people who genuinely enjoy helping others, embrace change, are eager to learn, and appreciate a good laugh.

We're deeply committed to building a stronger financial future for each member—and we're equally passionate about making the communities of the Willamette Valley even better places to live, work, and play. From sponsoring and volunteering with organizations like Boys & Girls Clubs, SafeHaven Humane Society, United Way, CARDV, and the Albany Public Schools Foundation, we show up as servant leaders—and we're looking for someone who's excited to do the same.

What You'll Love About Working Here (Benefits)

This role offers a comprehensive benefits package that includes:

• Vacation: 2 weeks (Year 1), 3 weeks (Year 2), 4 weeks (Year 3)
• Paid time off: 10 paid holidays + 5 paid sick days annually
• Benefits: Medical, dental, and vision starting the 1st of the month after hire
• Upon completion of your 6th month of employment, you're eligible to enroll in Central Willamette's 401(k) program. Central Willamette Credit Union will match your contributions dollar for dollar up to the first 3% of your gross salary, and 50% of the next 2% of your gross salary.
• Incentive: Semi-annual bonus up to 5% of annual salary
• Professional growth: Training and development support

Position Purpose

The Community Engagement Officer brings CWCU's mission to life across the communities we serve. This role builds and strengthens partnerships with nonprofits, schools, businesses, and community leaders while helping advance initiatives that promote financial well-being, volunteerism, community investment, and meaningful local relationships.

Success in this role comes from balancing relationship-building with strong execution. You'll represent CWCU at community events, deliver financial education, coordinate impactful programs, and manage the details that keep initiatives moving forward.

If you're proactive, organized, energized by connecting with people, and known for following through—this could be a great fit.

Essential Functions & Responsibilities

Community Program Management (35%)

• Coordinate, execute, and evaluate community engagement initiatives aligned with CWCU's mission and strategic priorities.
• Manage project timelines, budgets, reporting, documentation, and impact measurement to ensure initiatives are organized, compliant, and successful.
• Coordinate community investment programs including charitable giving, affinity card initiatives, volunteer efforts, advocacy activities, and other strategic engagement efforts; identify opportunities to improve processes and increase community impact.

Community Partnerships & Engagement (30%)

• Build and maintain meaningful relationships with nonprofit organizations, schools, businesses, community leaders, and other strategic partners throughout CWCU's service area.
• Represent CWCU at community meetings, networking events, volunteer activities, and public engagements as a positive ambassador.
• Travel throughout the service area as needed to support partnerships, events, meetings, and initiatives.

Communications & Community Storytelling (25%)

• Develop content that highlights CWCU's community impact (social media, presentations, partner spotlights, and other materials).
• Collaborate with Marketing and internal stakeholders to promote initiatives, strengthen brand awareness, and support engagement campaigns.
• Deliver presentations, financial education sessions, and other public-facing communications to community groups, schools, businesses, and partner organizations as needed.

Professional Responsibilities (10%)

• Perform responsibilities in accordance with CWCU's values, policies, and regulatory requirements.
• Participate in required training and professional development.
• Support occasional evening and weekend events, volunteer activities, and partner engagements as needed.
• Perform other duties as assigned.

Qualifications

• Bilingual (English/Spanish) preferred
• Valid driver's license and automotive insurance required.
• Strong organizational and project management skills
• Excellent written, verbal, and interpersonal communication skills
• Strong relationship-building and collaboration skills
• Strong writing, storytelling, and social media skills
• Event planning and coordination experience
• Self-starter who can work independently, use sound judgment, and take initiative
• Ability to manage multiple priorities and meet deadlines
• Professional presentation and public speaking skills
• Proficiency with Microsoft Office Suite

Education & Experience

• Bachelor’s degree in Communications, Marketing, Public Relations, Business, Education, Nonprofit Management, or related field preferred (or equivalent combination of education and experience)
• 3-5 years of experience in community engagement, community development, marketing, communications, nonprofit partnerships, public relations, or related field
• Familiarity with financial literacy concepts and/or the credit union industry preferred but not required

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Full-time hours required; additional hours as necessary to accomplish objectives and projects
• Ability to sit or stand near a computer terminal for extended periods
• Ability to travel throughout CWCU's service area as needed
• Frequently required to stand, walk, and sit
• Ability to transport and lift event materials
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus

Salary $60,091-$75,114