Community Engagement Manager

004 K12 Virtual Schools LLC; North Carolina; Hybrid; USD 45,000 - 65,000; Full time

Job summary

Stride, Inc. seeks a Community Engagement Specialist for the North Carolina Virtual Academy to support new and returning students and their families, helping set a positive tone for academic success in a virtual school program.

You will partner with Learning Coaches, teachers and school staff to coordinate Strong Start activities, family trainings, and communication initiatives that foster involvement and belonging.

Qualifications

• Bachelor's degree in education, counseling, human services or related field required.
• Strong organizational and time-management skills.
• Excellent written and verbal communication.
• Willing to travel up to 25%.

Responsibilities

• Manages Strong Start process for new students and Learning Coaches.
• Facilitates Strong Start orientation sessions; Tracks invitations, engagement and communication with the student to increase attendance and understanding of the Strong Start components.
• Oversees weekly office hours/help sessions to support new families through the Strong Start process.
• Facilitates professional development on effective family engagement practices for school staff.
• Develops and/or facilitates Learning Coach education programs and Learning Coach training.
• Provides online parent enrichment trainings/development in skills such as goal setting, portfolios, learning styles, scheduling, time management, etc.

Skills

Communication skills

Time management

Organization

Web proficiency

Education

Bachelor's degree in education, Counseling, Human Services or related field of study

Master's degree in education, Counseling, Human Services or related field of study

Tools

Microsoft Office Suite

Job description

Residency Requirements

Must reside in North Carolina

Job Summary

The Community Engagement Specialist provides a range of school-wide services to new and returning students and their families to help set the right tone for their academic success in the virtual school program. The position works with all student support roles including learning coach programming and serves in various groups to provide critical training, facilitate academic engagement, and promote effective communication practices between parents, teachers and support staff. K12, a Stride Company, believes in Education for ANY ONE. We provide families an online option for a high-quality, personalized education experience. Students can thrive, find their passion, and learn in an environment that encourages discovery at their own pace. Passionate Educators are needed at the Stride K12 partner school, North Carolina Virtual Academy (NCVA). We want you to be a part of our talented team! The mission of North Carolina Virtual Academy (NCVA) is to provide an exemplary individualized and engaging educational experience for students by incorporating school and community/family partnerships coupled with a rigorous curriculum along with a data-driven and student-centered instructional model. Student success will be measured by valid and reliable assessment data, parent and student satisfaction, and continued institutional growth within the academic community.

Essential Functions

• Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
• Manages Strong Start process for new students and Learning Coaches
• Facilitates Strong Start orientation sessions; Tracks invitations, engagement and communication with the student to increase attendance and understanding of the Strong Start components; Documents the Strong Start process within the school and in the school handbook
• Oversees weekly office hours/help sessions to support new families through the Strong Start process; Serves as a liaison between the student, Learning Coach and teachers to ensure that all school personnel understand how to contact and communicate with the student in a manner that builds ties between the student and the school
• Facilitates professional development on effective family engagement practices for school staff
• Develops and/or facilitates Learning Coach education programs and Learning Coach training in partnership with K12 national programming to effectively support the academic achievement of students
• Provides online parent enrichment trainings/development in skills such as goal setting, portfolios, learning styles, working with multiple children, technology skills, creating and maintaining a schedule, time management, getting back on track, test taking, etc.
• Works with stakeholders (families, board members, administrators, and school staff) to foster community involvement in school community development (Learning Coach Mentor program, Learning Coach University, Parent Volunteers, etc.)
• Supports the state and local standardized testing processes and policies, with a focus on family engagement and volunteers
• Works on re-registration activities in collaboration with school leadership and national teams
• Connects families to national K12 programming to engage students in the greater K12 community
• Marketing competitions (Art, Music, STEM, Poetry, etc.)
• Student Clubs
• Academic Student Competitions
• Provides individualized attention and support to students and Learning Coaches identified for training gaps or requested networking within the school community
• Collaborates with the school leadership team to develop, implement and evaluate the annual communications plan for various stakeholder groups
• Develops an internal communication strategy that improves collaboration between teams, increases organizational effectiveness, builds engagement, and fosters a positive transparent culture
• Develops and maintains a range of external communications including, but not limited to, family newsletters, school announcements, school event flyers, local website, auto-dialer calls/texts and social media groups
• Writes, edits and designs content for internal communications (newsletters, calendars, emails, videos, SharePoint, etc.)
• Facilitates live face-to-face opportunities for families to connect with the larger school community in partnership with other school teams (i.e. college visits, back to school events, book fairs, etc.)
• Provides outreach, training, and support to families who respond to Students First Check In surveys as it relates to family engagement to enhance the sense of community and belonging
• Serves as the school’s social media manager and facilitator, including training leaders and teachers as appropriate

MINIMUM REQUIRED QUALIFICATIONS

Bachelor's degree in education, Counseling, Human Services or related field of study

Two (2) years of experience work with families in a similar capacity, developing parent mentors/Learning Coaches, and/or facilitating community involvement OR Equivalent combination of education and experience

Ability to clear required background check

OTHER REQUIRED QUALIFICATIONS

Familiarity with online learning environment; Strong organizations and time management skills; Strong written and verbal communication skills; Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Visit, etc.); Web proficiency; Ability to travel 25% of the time

Three (3) years of experience working with families in a similar capacity, developing parent mentors/parent training, and/or facilitating community involvement

DESIRED QUALIFICATIONS

Master's degree in education, Counseling, Human Services or related field of study

Compensation and benefits

Stride, Inc. considers a person’s education, experience, and qualifications, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value when determining a new employee’s salary level.Salaries will differ based on these factors, the position’s level and expected contribution, and the employee’s benefits elections.Offers will typically be in the bottom half of the range.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a home-based, remote position but may require one or more days a week in the office as determined by the supervisor. The above job is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.All employment is “at-will” as governed by the law of the state where the employee works.It is further understood that the “at-will” nature of employment is one aspect of employment that cannot be changed except in writing and signed by an authorized officer.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Stride, Inc. is an equal opportunity employer. Applicants receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or any other basis prohibited by federal, state, or local law. Stride, Inc. complies with all legally required affirmative action obligations. Applicants will not be discriminated against because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

About Stride

For more than 20 years, Stride, Inc. has transformed the teaching and learning experience for millions of people by providing innovative, high-quality, tech-enabled education solutions, curriculum, and programs. Stride serves learners of all ages in all 50 states and more than 100 countries. At Stride, learning is essential. It is the foundation of the human experience and we are proud of our commitment to powering learning, no matter what stage of life you are in. For more than 20 years, we’ve worked to challenge the idea of one-size-fits-all education and provide personalized, online, lifelong learning at every step of the journey. Above all else, we believe in serving the communities we live in and creating space for all voices therein.