Community Engagement & Education Manager

OPERA America, Inc.; Norfolk (VA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Parking

Job summary

Virginia Opera is seeking a Community Engagement & Education Manager to lead civic engagement, in-school programs, and the annual education tour. The role collaborates with Artistic, Production, Development, and Marketing teams to execute the department’s programming.

The position requires 2+ years in education/non-profit, 2–3 years in sales/marketing, strong MS Office skills, and willingness to work evenings/weekends. Experience with Tessitura is a plus.

Qualifications

• Minimum 2 years’ experience in Education, Civic Engagement, and/or Non-Profit.
• 2–3 years’ experience in sales and/or marketing.
• Experience in scheduling and/or logistics a plus.
• Highly proficient in MS Office (Outlook, Word, Excel, PowerPoint).
• Experience with Tessitura a plus.
• Passion for arts and music education, mentorship, and community relationship building.
• Excellent interpersonal, verbal, and written communication skills.
• Comfortable interacting and/or addressing small and large audiences (including children, adults, potential administrators and other community professionals).
• Bachelor’s degree preferred.

Responsibilities

• Proactively develops and sustains positive relationships with school and public-facing community partners.
• Works with the team in creating and supporting public-facing community events that support and promote mainstage and/or civic programs.
• Manages the Emerging Artist schedules as they relate to Civic and Education programming.
• Promotes and schedules the annual education show touring performances and other season civic programming.
• Provides off and on-site logistical support and conducts site visits for events, programming and the annual education tour as needed.
• Works with Development staff to ensure fulfillment of grants related to education and community engagement.
• Manages and maintains an active and updated calendar for each season’s civic and education programming.
• Coordinates, promotes, and generates school participation and ticket sales for “Student Night at the Opera” (mainstage final dress rehearsals),
• Manages “Student Night at the Opera” activities and coordinates and supports ticketing efforts with box office.
• Creates or modifies educational teaching tools including study guides, resource lists, and related digital content that is age-appropriate and season-specific.
• Identifies and reports potential expenses in a timely manner to be approved by the department’s budget manager, Director of Artistic Operations.
• Solicit and report feedback from schools and community partners.
• Assist with grant reporting including visual and written data collection.
• Manages active database of related contacts, relationships, and communications
• Meets or exceeds company goals for number of performances and earned income.
• Any other duties as assigned.

Skills

Education experience

Civic engagement

Sales experience

Marketing experience

Communication skills

Audience engagement

Education

Bachelor’s degree preferred

Tools

MS Office

Tessitura

Job description

Community Engagement & Education Manager

Network(s): Education & Community Engagement

DESCRIPTION

Position: Community Engagement & Education Manager

Supervisor: Director of Artistic Operations

FLSA Status: Full-Time, Non-Exempt

Hours: Monday-Friday 9am – 5pm; Some evenings, weekends, and travel

Position Overview

The Community Engagement & Education Manager manages Virginia Opera’s Civic Engagement and Education activities including but not limited to Emerging Artist events and appearances, in-school events and performances, public-facing community events and performances, and the annual education show tour. The Manager will work in conjunction with the Artistic, Production, Development, and Marketing Departments to execute the department’s programming.

Job Responsibilities

Proactively develops and sustains positive relationships with school and public-facing community partners.

Works with the team in creating and supporting public-facing community events that support and promote mainstage and/or civic programs.

Manages the Emerging Artist schedules as they relate to Civic and Education programming.

Promotes and schedules the annual education show touring performances and other season civic programming.

Provides off and on-site logistical support and conducts site visits for events, programming and the annual education tour as needed.

Works with Development staff to ensure fulfillment of grants related to education and community engagement.

Manages and maintains an active and updated calendar for each season’s civic and education programming.

Coordinates, promotes, and generates school participation and ticket sales for “Student Night at the Opera” (mainstage final dress rehearsals),

Manages “Student Night at the Opera” activities and coordinates and supports ticketing efforts with box office.

Creates or modifies educational teaching tools including study guides, resource lists, and related digital content that is age-appropriate and season-specific.

Identifies and reports potential expenses in a timely manner to be approved by the department’s budget manager, Director of Artistic Operations.

Solicit and report feedback from schools and community partners.

Assist with grant reporting including visual and written data collection.

Manages active database of related contacts, relationships, and communications

Meets or exceeds company goals for number of performances and earned income.

Any other duties as assigned.

Skills & Qualifications

Minimum 2 years’ experience in Education, Civic Engagement, and/or Non-Profit.

Minimum 2-3 years’ experience in sales and/or marketing.

Experience in scheduling and/or logistics a plus.

Highly proficient in MS Office (Outlook, Word, Excel, PowerPoint).

Experience with Tessitura a plus.

Passion for arts and music education, mentorship, and community relationship building.

Excellent interpersonal, verbal, and written communication skills.

Comfortable interacting and/or addressing small and large audiences (including children, adults, potential administrators and other community professionals).

Detail-oriented and efficient with the ability to manage multiple tasks on tight timelines.

Ability to work both independently and collaboratively.

Results-oriented with a friendly and collaborative approach.

Ability to work evenings and weekends, as needed.

Bachelor’s Degree preferred

Ability to lift or move up to 20 pounds.

Employment Requirements:

Must have a valid driver’s license and reliable transportation.

Completion of Background and DMV check.

Other Details

Paid time off and holiday pay

Parking

Virginia Opera is an Equal Opportunity Employer. Virginia Opera encourages applications from qualified persons of every race, ethnicity, national origin, religion, sex, age, veteran status, sexual orientation, and disability.