Community Donations Ambassador

Texas Thrift; Birmingham (AL); On-site; USD 42,000 - 65,000; Full time

Job summary

Common Threads Charitable Donation Services is seeking a Community Donations Ambassador to grow donation volume and our presence in local communities. The role centers on building relationships with businesses, organizations, and community members to promote On-Site Donations, Home Pickups, and Special Pickups, while educating the public on how donations support national charity partners.

The ideal candidate will be friendly, outgoing, and able to clearly communicate the value of our services to

Qualifications

• Experience in sales, business development, marketing, community outreach, fundraising, or a related field.
• Comfortable cold calling, walking into businesses, and starting conversations with people you don't know.
• Excellent communication and relationship-building skills.
• Friendly, outgoing, and confident interacting with a wide range of people.

Responsibilities

• Identify and develop relationships with local businesses and organizations that can generate donation opportunities.
• Conduct outbound prospecting through cold calls, email, in-person visits, networking, and referrals.
• Promote and secure On-Site Donations, Home Pickup, and Special Pickup services to businesses, organizations, and the communities we serve.
• Grow the number of Home Pickups scheduled and pounds collected from households.
• Generate new Special Pickup opportunities and recurring business partnerships.
• Add attended donation stations and bin sites in your target market

Skills

Sales

Business development

Communication

Relationship-building

Networking

Tools

CRM

CRM software

Job description

Job Title: Community Donations Ambassador

Location: Charlotte, NC

Reports To: Director of Sourcing & Growth

Who We Are

Common Threads Charitable Donation Services is on a mission to make giving back easy,

convenient, and impactful. We collect gently used clothing, shoes, accessories, and household

items, turning them into critical funding for our nonprofit partners while keeping items out of

landfills and promoting sustainability.

About the Role

Common Threads is looking for a Community Donations Ambassador to grow our presence and

donation volume within the communities we serve.

This is a sales, marketing, and community outreach role focused on building relationships with

local businesses, organizations, and community members. You will promote Common Threads

and our donation services, including On-Site Donations (OSD), Home Pickups, and Special

Pickups, while educating the community on how donations support our national charity partners.

You will spend significant time in the community—cold calling, emailing, visiting businesses,

attending events, networking, and developing new partnerships that generate donation

opportunities.

The ideal candidate is friendly, outgoing, comfortable approaching people they don't know, and

able to clearly communicate the value of Common Threads to different audiences.

This position will require occasional travel, expected to be approximately once per month or

less, for community events, conferences, and other business development opportunities.

What You'll Do

Business Development & Donation Growth

• Identify and develop relationships with local businesses and organizations that can generate donation opportunities.
• Conduct outbound prospecting through cold calls, email, in-person visits, networking, and referrals.
• Promote and secure On-Site Donations, Home Pickup, and Special Pickup services to businesses, organizations, and the communities we serve.
• Grow the number of Home Pickups scheduled and pounds collected from households.
• Generate new Special Pickup opportunities and recurring business partnerships.
• Add attended donation stations and bin sites in your target market

Community Outreach & Brand Awareness

• Serve as a visible representative of the Common Threads brand within the local community.
• Attend community events, networking events, conferences, and other opportunities to promote Common Threads.
• Build relationships with business leaders, community organizations, and other local influencers.
• Educate businesses and individuals on how Common Threads works and how their donations support our charity partners.
• Identify opportunities for donation drives, community partnerships, and other initiatives that increase awareness and donations.
• Make Common Threads a top-of-mind resource when people have items to donate.

Relationship Management & Collaboration

• Build long-term relationships with businesses and organizations that can become recurring donation partners.
• Follow up consistently with prospects and existing partners to uncover additional opportunities.
• Work with Growth, Logistics, Operations, Marketing, and Store teams to successfully execute donation opportunities.
• Develop and present training materials to store on site donation attendants
• Coordinate Home Pickup and Special Pickup opportunities with internal teams.
• Maintain accurate CRM records and track prospecting and donation activity.

What We're Looking For

Required Qualifications

• Experience in sales, business development, marketing, community outreach, fundraising, or a related field.
• Comfortable cold calling, walking into businesses, and starting conversations with people you don't know.
• Excellent communication and relationship-building skills.
• Friendly, outgoing, and confident interacting with a wide range of people.
• Able to clearly communicate the value of a service and tailor the message to diffe