Community Disaster Program Specialist

American Red Cross; Phoenix (AZ); Hybrid; USD 55,000 - 75,000; Full time

Job summary

The American Red Cross is seeking a Community Disaster Program Specialist in Phoenix, AZ. You will guide and support teams of trained volunteers to deliver comfort and care during disasters, while building robust volunteer engagement across the region.

This role requires a bachelor's degree, at least 3 years of related experience, and a valid driver's license. You will deploy to disaster relief operations 40-50% of the time, work four days per week at the Central Arizona chapter office, and one

Qualifications

• Bachelor's degree required or equivalent combination of education and related experience.
• Minimum 3 years of related experience.
• A current valid driver's license and good driving record is required.

Responsibilities

• Guide, lead and support teams of trained volunteers to deliver comfort and care in disasters.
• Create and maintain a foundation of continuous volunteer engagement using established processes.
• Collaborate with volunteer services staff and partners to ensure readiness and response.

Skills

Coordinate staff and volunteer

Interpersonal communication

Verbal communication

Written communication

Collaboration with diverse groups

Leadership

Problem solving

Marketing

Partnership management

Microsoft Office (Word, Excel, PowerPo

Education

Bachelor's degree

Tools

Microsoft Office

Job description

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By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?

Join us-Where your Career is a Force for Good!

Job Description:

Joining the American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

WHAT YOU NEED TO KNOW (Job Overview):

As a Community Disaster Program Specialist, you will guide, lead and support teams of trained volunteers to deliver comfort and care in times of disaster. You will also create and maintain a foundation of continuous and robust volunteer engagement using established processes and collaborating with volunteer services staff. You will work with volunteers to ensure that the communities you serve are ready to respond to disasters.

Join us in meeting the needs of continuous disaster response! Regional disaster employees are required to deploy to disaster relief operations outside of their region at a minimum of once a year. Deployments contribute to skill building, career development and exposure to different types of disasters. Allowances may be provided for personal circumstances and local response activity. Employees must meet all training and physical capacity requirements for deployment.

This role is not eligible for relocation assistance. This is a full time role. Must be able to report to the Central Arizona chapter office in Phoenix 4 days a week (subject to change).1 day a week WFH (depending on business need). Travel is required - 40-50%.

WHERE YOUR CAREER IS A FORCE FOR GOOD (Key Responsibilities):

• Empower Volunteers: Facilitate and support a diverse volunteer team responsible for the implementation of volunteer-led disaster cycle services programming as well as ensure disaster cycle services are delivered in a rapid, accessible, and equitable manner, both culturally and linguistically, to meet the urgent, disaster-caused needs of our clients, with a focus on frontline communities.
• Support the Program: Assist with the successful implementation of either specific disaster cycle services program activities, or a specific disaster cycle services function within an assigned geographic area.
• Mission Capacity Building: Engage disaster volunteers who are the primary workforce, and representative of the communities they serve, both culturally and linguistically.
• Engage Community: Support local efforts to prepare and mobilize communities and engage partners to prepare for, respond to, and recover from disasters and emergencies.
• Manage in a Matrix: Implement plans to meet assigned targets for volunteer engagement and volunteer-led Disaster Action Team response to local home fires or support specific function tasks within assigned geographic area.
• Know Your Communities: Act as the local point of contact for partners and communities. Partner with local organizations and leaders supporting frontline communities and community resiliency before, during and after disasters.
• Ready to Respond: Participate in disaster response operations in the region in alignment with the Disaster Cycle Services Concept of Operations, upon completion of training requirements.

WHAT YOU NEED TO SUCCEED (Minimum Qualifications):

• Education: Bachelor's degree required, or equivalent combination of education and related experience required.
• Experience: Minimum 3 years of related experience.
• A current valid driver's license and good driving record is required.

REQUIRED SKILLS AND ABILITIES:

• Ability to coordinate staff and volunteer activities.
• Excellent interpersonal, verbal, and written communication skills.
• Proven record of accomplishment of collaboration with diverse groups and individual's representative of all the demographics of this community, managing multiple priorities, facilitation, problem solving, marketing, leadership, and partnership management.
• Intermediate level proficiency with Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
• Ability to work outside of regular duty hours including nights and weekends.

RESIDENCY REQUIREMENTS

Chapter-based positions