Community Director II

Prime Residential; Bay Point (CA); On-site; USD 78,000 - 105,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off & holidays

Parental leave

401(k) with company match

Tuition reimbursement

Housing discounts

Job summary

Prime Residential’s Community Directors lead property teams to maximize long-term performance. You will manage staff, shape marketing and leasing strategies, and ensure exceptional resident experiences while upholding company standards and compliance.

Together with your team, you’ll monitor budgets, occupancy, and market trends to drive strategic improvements and maintain a best-in-class living environment across Bay Point communities.

Qualifications

• Demonstrated leadership and mentorship with a customer-focused approach.
• Strong financial, marketing, and operational oversight.
• Excellent communication and relationship-building with teams and residents.

Responsibilities

• Recruit, engage, and retain a diverse property management team.
• Hold regular staff and individual meetings to drive progress toward goals.
• Develop marketing plans, monitor appearance, and optimize cost per lease and traffic.

Skills

Leadership

Financial acumen

Communication

Problem solving

Strategic thinking

Team building

Job description

Job Type

Full-time

About Prime

Prime Residential is a leading multifamily owner and operator headquartered in San Francisco, with a portfolio of more than 21,000 apartment homes across the West Coast. For more than three decades, we’ve been committed to caring for communities where residents love to live - pairing well-maintained homes with exceptional service and sought-after locations. We’re proud to maintain a richly diverse and inclusive culture where our team members feels welcomed, valued, and set up to do their best work.

Property Details

Rivershore has 245 units and is located in Bay Point, CA

Schedule

Monday through Friday

Target Pay

$91,476 per year + performance bonus eligibility

Role Overview

Prime Residential’s Community Directors are the heart of our communities, dedicated to maximizing long-term performance. They excel in personnel management, understand the competitive market, and uphold the highest standards. With strong leadership, communication, and problem-solving skills, our Community Directors create positive and supportive environments. They embrace change with resilience, ensuring stability and success while inspiring their teams to reach new heights. By understanding relevant laws and policies, they make thoughtful decisions that benefit both the community and its residents, fostering a sense of belonging and excellence.

Who You Are

• Leader and mentor with strong financial acumen and a customer-focused approach, dedicated to maximizing community performance.
• Effective communicator and organized multi-tasker, skilled in building relationships with team members and the community.
• Passionate problem-solver and strategic thinker who inspires top performance and drives process improvements.
• Passionate about continuously seeking new learning opportunities, and making our residential community a better place.

Key Responsibilities

• Recruit, engage, and retain a diverse team of property management professionals embracing and building a team culture focused on diversity, equity, inclusion, and belonging.
• Hold regular staff and individual meetings to maintain strong team culture and shared progress toward property goals and standards.
• Develop effective marketing plans, monitor property appearance, and evaluate cost per lease and traffic strategies.
• Ensure all associates understand the competitive environment and adjust market rents proactively.
• Anticipate market changes and make strategic adjustments.
• Establish and prepare comprehensive operating budgets with input from key team leaders.
• Review weekly updates to address occupancy and future exposure.
• Conduct weekly inspections of the property to evaluate conditions and report any risks or service needs.
• Monitor and maintain community goals for resident satisfaction and retention.
• Stay current on local market conditions, trends, and forecasts.
• Identify and implement marketing campaigns to generate traffic and leases.
• Conduct and lead competitive property assessments through online research, digital tours, and review of market data.
• Build and maintain a customer-focused culture of respect, responsiveness, and efficiency.
• Respond to resident and prospect inquiries with professionalism and confidence.
• Participate in resident relationship-building activities and monthly renewal programs.
• Establish leasing and maintenance goals and ensure timely delivery of required reports.
• Adhere to company protocols for vendor and contract management and ensure compliance with all training requirements.

Requirements

• 5+ years of property management experience.
• 3+ years of supervisory experience.
• Knowledge of employment, fair housing, and landlord/tenant laws.
• Demonstrated leadership, strategic thinking, and team-building skills.
• Strong financial, marketing, and customer service expertise.
• Valid driver’s license for operating community vehicles.

What We Offer

• Comprehensive medical, dental, and vision coverage, including a zero-cost medical plan option.
• PTO plus company-wide holidays, 2 floating holidays, a day off for your birthday, and a day to give back through volunteering.
• Paid Parental Leave. Because the most important things in life shouldn’t have to compete with work.
• 401(k) retirement plan including a Roth option and a company matching contribution for eligible participants to help you build long-term financial security.
• Tuition reimbursement to support your continuous learning and career development.
• Team members receive exclusive housing discounts at Prime-managed properties, because we believe the people who build great communities should get to be part of them.

Privacy Notice: https://www.primegrp.com/ccpa-info-current-and-prospective-employees/

Equal Opportunity

Prime is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Prime is also committed to compliance with all fair employment practices regarding citizenship and immigration status and, where applicable, pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

Compensation Philosophy

Regarding Prime Residential’s Compensation Philosophy: The pay range for this position refers to what we reasonably expect to compensate for this role. Individual compensation is based on various factors, including experience, education, skillset, and geographic location. The specified range is reflective of the intended regional labor market.

Note

To promote equity and uphold our internal compensation standards, the target base and bonus for this position are non-negotiable.

Salary Description

$91,475