COMMUNITY DEVELOPMENT TECHNICIAN

CBOAC; Stockton, Northern (CA, KY); Hybrid; USD 30,000 - 39,000; Full time

Job summary

The City of Stockton's Community Development Department seeks a Community Development Technician to support planning, engineering and building functions, process permit applications, and provide quality customer service.

Under supervision, you learn departmental rules and procedures, perform records management, assist with permit tracking and GIS-related tasks, and help with parcel maps. The role offers growth with potential leadership duties at advanced levels.

Qualifications

• Knowledge of community and urban development programs and related laws.
• Knowledge of standard office equipment and business arithmetic.
• Ability to collect data and formulate reports.
• Ability to communicate clearly and professionally in person and by phone.
• Ability to organize work and set priorities under guidelines.

Responsibilities

• Provide high level customer service to internal and external customers and process permit applications.
• Conduct data entry, records management, and permit tracking activities.
• Review plans for basic information and track through the permitting process.
• Prepare reports and exhibits for public meetings and hearings.
• Assist with parcel maps, GIS support, and other technology programs.
• Lead, train, or coordinate others at senior level when required.

Skills

Communication

Policy interpretation

Relationship building

Time management

Reporting

Math & statistics

Decision making

Independent judgment

Education

High school diploma + 2 years experience

Job description

Members post for $150 and Non Members $175

The Community Development Department is composed of the Building & Life Safety Division, Planning & Engineering Division, and the Business Operations Division. The operational center of the Department is the Permit Center. The Permit Center is where Building and Land Use permits are issued for properties within the city limits of Stockton. This position functions under the Building & Life Safety Division but the incumbent will be expected to provide quality customer service and issue a variety of permit types across the Planning and Building Divisions of the Department. This position also supports the Department's efforts to provide online services such as online permits and electronic plan review. There is currently one (1) vacancies in the Permit Center.
The incumbents will work a standard City 9/80 work week: 7:30 a.m. - 5:30 p.m. Monday through Thursday; 8:00 a.m. - 5:00 p.m. Fridays, with alternate Fridays off.

Incumbents may be assigned to either level in the series, provided that they possess the required education and experience, and successfully demonstrate proficiency which meets the minimum qualifications for the class to which they are to be assigned. The Community Development Technician is distinguished from the Senior Community Development Technician in that the latter has responsibility as a lead worker and a higher degree of knowledge, expertise, and ability to independently handle progressively more difficult and complex assignments with less supervision.
Community Development Technicianis the entry-journey level class in this technical/clerical/public information/customer service series. Initially, under close supervision, incumbents learn departmental and City technical and specialized rules, regulations, policies, procedures and activities related to planning, engineering and building functions. As experience is gained, under general supervision, incumbents perform the full range of assigned duties.

PRINCIPAL DUTIES (Illustrative Only):

The duties assigned typically emphasize one or more of the following areas, but are not limited to those listed below.

• Provides a high level of customer service to both external and internal customers; addresses inquiries from visitors at the Community Development Department, as well as from telephone calls, emails, website and other digital media inquiries; conducts intake processing and issuance of planning, engineering and building permit applications.
• Conducts digital scanning and data entry into the permit tracking system; conducts records management; researches assignments; and performs census track studies.
• Reviews plans and specifications for basic information; tracks plans through the permitting process; issues permits collects fees and prepares receipts as required.
• Researches and assembles information from a variety of sources for the preparation of reports or completion of forms; uses spreadsheets and makes arithmetic and statistical calculations.
• Proofreads materials for accuracy, completeness, compliance with departmental polices, formatting and correct English usage, including grammar, punctuation and spelling.
• Prepares correspondence, reports, forms, receipts, brochures and specialized documents from drafts, notes, brief instructions, corrected copy or prior materials using a personal computer.
• Prepares written reports and exhibits for use in a variety of public meetings and hearings.
• Assists in the processing of parcel and subdivision maps and agreements.
• Provides staff support to the Geographic Information System, land use inventory and permit tracking system and other technology programs.
• At the senior level, leads, trains, and coordinates the work of others on a daily and project basis.

QUALIFICATIONS:

Knowledge of:

• Principles and practices ofprograms related to community and urban development;
• Applicable federal, state, and local laws and regulations;
• Principles and practices of business computer user applications and standard office equipment;
• Standard business arithmetic and basic statistical techniques; and
• Basic research methods and ability to collection various types of data and formulate reports.

Skill in:

• Speaking clearly and concisely in person and over the telephone;
• Learning, interpreting, and implementing policies, procedures and computer applications related to the planning and/or building functions of the City;
• Establishing and maintaining cooperative working relationships with a variety of citizens, public and private organizations, and City staff;
• Organizing work, setting priorities and making sound independent decisions within established guidelines;
• Working in a standard office setting and use standard office equipment, including a computer;
• Preparing and presenting clear and concise reports;
• Making accurate mathematical and statistical calculations;
• Understanding and explaining complex city, state and federal laws regulating community development programs and projects; and
• Exercising sound independent judgment within general policy guidelines.

Education/Experience:

Community Development Technician

Equivalent to a high school diploma and two (2) years of experience which has included both substantial public contact and general office clerical work.

Other Requirements:

• Must possess and maintain a valid California driver’s license at the time of appointment.
• Must be willing to work overtime and travel as needed.

Physical/Mental Abilities:

• Mobility- Constant sitting an standing for long periods of time while operating a keyboard; occasional walking, bending, stooping, kneeling, reaching, pushing and pulling;
• Lifting- Occasional lifting of 25 pounds or less;
• Vision- Constant use of overall visual capabilities; frequent need for use of color perception, hand/eye coordination, reading and/or close up work;
• Dexterity- Frequent holding, grasping, typing, repetitive motion and writing;
• Hearing/Talking- Constant hearing and talking of normal speech in person and on the telephone;
• Special Requirements- May require occasional weekend or evening work;
• Emotional/Psychological- Constant concentration, decision making and public contact; occasional ability to exercise sound judgment, especially under stressful situations; and working alone;
• Environmental Conditions -Occasional exposure to noise and outdoor conditions; and
• Working Conditions - Primarily performed in an office environment which is typically moderately quiet, but may be loud at times and at some locations.

This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions and requirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the incumbent/applicant when possible.

The Examination:

Applicants who qualify in terms of relevant work experience and education, that best fit the needs of the City, will be invited to participate in the examination process. The examination process may include a written examination weighted 100%. However, the City reserves the right to utilize alternative testing methods if deemed necessary. Candidates must receive a minimum passing score of 70%, as determined by the relative performance of all candidates in all portions of the examination. In the event of identical ratings, candidates' names will be arranged in order of application date/time, and, if the same, then arranged alphabetically.

NOTE:

• After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this as confirmation of application submittal.
• Notices and correspondence will be sent via email only. No paper notices will be mailed to applicants. It is the applicant's responsibility to ensure a correct email address is provided and that correspondence is being received.
• NeoGov.com: You will receive correspondence via the email address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk folder. Please check your email folders and accept emails ending with neogov.com.