Community Development Technician

City of Alamo Heights; Alamo (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

The City of Alamo Heights is seeking a Municipal Development Services Administrator to manage building permit and inspection processing within the CDSD, and to support the Architectural Review Board, the Planning and Zoning Commission and the Board of Adjustment through related technical tasks.

The role requires a high school diploma or GED and at least one year in municipal government or a relevant private sector field, with strong customer service, communication and multitasking abilities.

Qualifications

• High school diploma or GED required.
• Minimum of one year experience in municipal government or in a relevant private sector industry.
• Permit processing and building plan review experience is preferred.
• Ability to work in a team, deliver outstanding customer service and manage multiple projects.

Responsibilities

• Process incoming applications for departmental review related to permits, licenses, registrations and boards and commissions.
• Handle payments, prepare receipts, balances cash drawer and keep accurate record of deposits.
• Interpret and apply applicable state and local codes, ordinances and regulations.
• Serve as liaison for the various boards and commissions to include creating and posting meeting agendas and compiling meeting minutes
• Intake and ensure Board application submittal are complete, all packets are sent out and agenda deadlines are met
• Perform proper notification regarding zoning changes, variances, and other state regulations for notifications.
• Responds to department requests for information, answer questions and respond to inquiries from the development community and the general public with regard to planning and development regulations.
• Ensure office procedures, administration and filing systems meet office practice standards
• Assist with code compliance regarding regulation research and mailings
• Engage in collaboration with other city departments where necessary

Skills

Customer service

Permit processing

Communication

Teamwork

Deadline management

Education

High school diploma or GED

Tools

GIS software

Incode Building Projects

Microsoft Office

Excel

Job description

JOB SUMMARY

This position is assigned to the Community Development Services Department (CDSD) and manages the building permit and inspection processing, supports the Architectural Review Board, the Planning and Zoning Commission and the Board of Adjustment processes, while also performing technical tasks including processing the development application, site plan review and research.

CDSD ESSENTIAL JOB FUNCTIONS

• Provide efficient and courteous customer service to the general public, contractors, elected officials and fellow employees
• Process incoming applications for departmental review related to permits, licenses, registrations and boards and commissions.
• Handles payments, prepares receipts, balances cash drawer and keeps accurate record of deposits.
• Interprets and applies applicable state and local codes, ordinances and regulations.
• Serves as liaison for the various boards and commissions to include creating and posting meeting agendas and compiling meeting minutes
• Intake and ensure Board application submittal are complete, all packets are sent out and agenda deadlines are met
• Perform proper notification regarding zoning changes, variances, and other state regulations for notifications.
• Responds to department requests for information, answer questions and respond to inquiries from the development community and the general public with regard to planning and development regulations.
• Ensure office procedures, administration and filing systems meet office practice standards
• Assist with code compliance regarding regulation research and mailings
• Engage in collaboration with other city departments where necessary

OTHER DUTIES

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

CDSD EDUCATION AND EXPERIENCE

• High school diploma or GED required.
• A minimum of one (1) year experience in municipal government or in a relevant private sector industry.

CDSD KNOWLEDGE, SKILLS AND ABILITIES

• Permit processing and building plan review experience is preferred.
• The ability to work effectively in a team environment, to deliver outstanding customer service, to provide effective oral and written communication, and to manage multiple projects and responsibilities with a positive attitude are all essential.
• Experience in permit inspections, building and zoning process, Geographic Information Systems (GIS) software, Incode Building Projects software, and agenda and memo preparation is desirable.
• Proficiency with computers utilizing Microsoft Office including Outlook e-mail, Word, Power Point, and Excel is required.
• Ability to meet deadlines and multi-task in a fast-paced environment

LICENSES OR CERTIFICATES

• Valid Driver's license

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Ability to lift up to 20 pounds
• Visual acuity, speech and hearing; hand/eye coordination and manual dexterity necessary to operate computer keyboard and office equipment
• Subject to sitting and standing to perform the essential functions
• Working conditions are in an office environment
• Must be able to pass a drug and/or alcohol screen

All employees must be prepared to work alternate work schedules, including overtime, and assume alternate scheduled days off if required.