Community Crisis Stabilization Nurse Manager

Vinfen; Lowell, Northern (MA, KY); Hybrid; USD 118,000 - 126,000; Full time

Benefits offered by this job

Retirement plan

Medical/Dental/ Vision

Life Insurance

Disability Insurance

FSAs

Paid time off

Educational assistance

Employee referral bonus

Job summary

Vinfen in Massachusetts seeks a Nurse Manager for the Community Crisis Stabilization Program (CCS) serving youth ages 13-18 and adults 18+. This role provides 24/7 oversight of medical and clinical aspects of CCS units in partnership with the Program Director.

The Nurse Manager directs nursing staff, ensures compliance with standards, and coordinates with physicians to deliver holistic care and effective discharge planning.

Qualifications

• Registered Nurse credentials valid in Massachusetts are required.
• Bachelor's degree in Nursing is required; MSN preferred.
• Five+ years of experience in serving individuals with mental health/substance use disorders in fast-paced settings; supervisory experience required.

Responsibilities

• Directs and manages program nursing staff and hires nursing staff within budgeted allocations.
• Provides supervision, coaching, and performance reviews to nursing staff; ensures clinical support and supervision.
• Plans and conducts monthly nursing meetings and delegates nursing care assignments.
• Coordinates with prescriber, program director, and multi-disciplinary teams to ensure comprehensive care planning.
• Oversees intake procedures, assessments, and discharge planning, ensuring timely and appropriate care.

Skills

Registered Nurse (RN) credentials

Leadership / supervisory experience

CPR training

Crisis Intervention training

Strong communication skills

Education

Bachelor's degree in Nursing (BSN)

MSN preferred

Tools

EHR systems

MassHealth knowledge

Job description

Overview

The Community Crisis Stabilization Program (CCS) is a short-term behavioral health stabilization program. The Nurse Manager is responsible for working closely with the Program Director to oversee the nursing services for the Youth CCS unit (ages 13-18) and Adult CCS unit (ages 18+). The Nurse Manager, with the Program Director, has twenty-four hours a day/seven a week oversight of the medical and clinical aspects of the CCS units. The CCS serves as a medically necessary, less restrictive, and voluntary alternative to inpatient psychiatric hospitalization. The Program Nurse Manager ensures proper standards and regulations are adhered to as set forth by the funding source.

Keywords: Registered Nurse, RN

Responsibilities

The essential job duties/responsibilities of the position include but are not limited to the information listed below:

Job Duties and Responsibilities:

• Directs and manages the activities of program nursing staff (RNs and LPNs), including Certified Medical Assistants, and MAP certified staff members, when appropriate. In conjunction with the Program Director (PD) and operational leadership, screens and hires nursing staff as warranted following budgeted allocations. Utilizes staff appropriately with the goal of optimizing effort, providing necessary medical/nursing care, and assists in achieving operational and financial goals.
• Manages staff performance. Provides direction, training, and coaching. Implements recognition/rewards programs, conducts performance planning and review sessions, and provides guidance on career development. Responsible for counseling and corrective action, when necessary. Offers clinical and nursing support and supervision to nurses working at the CCS.
• Plans and conducts monthly nursing meetings on a regularly scheduled basis and on an as needed basis.
• In collaboration with Prescriber and PD, delegates nursing care assignments with an understanding of staff roles, knowledge, and capabilities.
• Ensures that the intake of new clients is completed in a timely, professional manner. Arranges and performs intake procedures and conducts initial holistic assessment to determine client’s appropriateness for program. Provides first aid when and if necessary and is responsible for responding to urgent or acute care matters to coordinate and delegate next steps. Provides initial and ongoing comprehensive assessment, careplanning, interventions, and coordination of care for individuals in collaboration with the overseeing physician. Utilizing a variety of modalities ensures the client’s treatment addresses the mental health care needs.
• Ensures the client’s medical care needs are appropriately and timely addressed.
• Provides supervision and direction to program staff regarding medical and psychiatric needs, treatment/support plans and interventions. Ensures rehabilitative strategies and techniques are incorporated. Participates in various internal and external meetings regarding treatment/support planning.
• Coordinates with multi-disciplinary teams for planning purposes to ensure comprehensive care plans are created that meet the individual client needs. Refers to specialists in the community when necessary while developing a professional community network. Maintains a healthy and collaborative team environment.
• Is an advocate for clients and, as applicable for the youth CCS, families/parents during community group meetings.
• Provides psychoeducation to clients (and families) related to medication management, health, and wellness. Assists in teaching clients (and caregivers) how to best manage client health conditions.
• Facilitates timely discharge when appropriate and creates an environment in which family, and established relationships of the client can be fostered. Communicates with individuals and families in a manner that conveys respect, care, and sensitivity. Manages comprehensive discharge planning that addresses the client’s needs for continued recovery.
• Provides problem resolution for staff and clients in collaboration with other community resources.
• Fosters teamwork and leadership in work groups. Serves as preceptor, role model, and change agent.
• Drafts new policies and procedures in collaboration with the Assistant Director of Nursing or Vice President of Nursing and PD as needed. Educates staff with new and updated policies and directives.
• Responsible for the quality and timely completion of documentation for all clients. Ensures recordkeeping is complete and in compliance with all clinical, medication administration, and service/support plans.
• Adheres to the Medication Security policy and ensures all medications are stored and locked properly.
• Ensures compliance with all internal quality and external licensing, certification and accreditation standards and regulations, as well as program specific policies and procedures.
• Represents Vinfen in professional, trade, regulatory, and funding source organizations; participates in committees, meetings, and other activities, as requested.
• Manages adverse events (such as medication occurrences and other critical incidents). Ensures plans and corrective actions are reported and implemented. Ensure all medication errors and incidents are documented and reported in a timely fashion to the PD, Medical Director and/or Assistant Director of Nursing/Vice President of Nursing.
• Responsible for scheduling the nursing, CMA staff and On Call coverage, ensuring proper and safe staffing. Provides on-call back-up and on-site support and intervention, when necessary.
• Stores, administers, documents, and disposes of medication for clients consistent with regulatory mandates, Massachusetts Nursing Practice ACT under the Board of Registration in Nursing (BORN) and MAP requirements., funding source regulations and Company polices and protocols. Also, delegates to unlicensed personnel when and if necessary consistent with NPA. Ensures program compliance with Vinfen MAP protocols.
• Makes recommendations to ensure maintenance and safety of physical site.
• Performs other related duties, as required.

About Vinfen

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our comprehensive and generous benefits package includes:

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
  • 15 days of Vacation per year
  • 11 Paid Holidays
  • 10 Sick Days per year
  • 3 Personal Days per year
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!

About Us:

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers.

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Qualifications

• Registered Nurse (RN) credentials valid in Massachusetts required.
• Bachelor's degree in Nursing (BSN), MSN preferred.
• Five or more years of experience in serving individuals with mental health, substance use and/or co-occurring disorders in a fast paced clinical or facility setting.
• Previous supervisory experience required.
• Strong interpersonal skills and excellent communication skills.
• Must be complete CPR training within two weeks of hire and crisis Intervention training required within six months of hire.
• Must be able to successfully pass a multistate CORI, SORI, reference check, employment verification, education and credentialing background check.

Knowledge and Skills:

• Knowledge of human services relative to current assignment
• Knowledge of operations management procedures and practices
• Sensitivity to cultural, religious, racial, disability, and gender Familiar with MassHealth and managed care practices
• Commitment to the delivery of client-focused care
• Excellent critical thinking skills and experience interacting with staff and clients with diplomacy and objectivity.
• Knowledge and use of advocacy techniques
• Knowledge of organizational, strategic, participatory, collaborative skills
• Knowledge of human, legal, civil rights, community, and other resources
• Knowledge of available equipment, therapies, and service/community providers
• Knowledge of empowerment and self-advocacy techniques
• Knowledge of formal and informal assessment practices
• Knowledge of participatory planning techniques
• Knowledge of crisis intervention techniques
• Knowledge of decision-making processes and ability to communicate same
• Ability to provide leadership and team management to nursing staff.
• Ability to balance and triage during many competing priorities.
• Ability to make independent judgments and informed decisions on a timely basis.
• Ability to work in a professional and confidential capacity.
• Knowledge of personal computer applications and equipment, strong IT skills
• Knowledge of documentation requirements

Typical Requirements:

• Five or more years of experience in serving individuals with mental health, substance use and/or co-occurring disorders in a fast paced clinical or facility setting.
• Previous supervisory experience required.
• Strong interpersonal skills and excellent communication skills.

Preferred /Required Education: Bachelor’s degree in Nursing (BSN), MSN preferred.

Driving Requirements: Driving is not required.

Physical Effort: Ability to stand, walk, bend, kneel, stoop, crouch, crawl, climb as this is a very physically active position. Must be able to lift at least 25 pounds using proper lifting techniques or the use of a two-person lift. Ability to operate a computer and other office equipment such as a calculator, copier, and printer. Ability to sit, reach, climb stairs, and maneuver through narrow spaces or hallways. Ability to assist clients with tasks of daily living. Ability to speak, hear, and communicate with clients, staff, and external representatives. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. For positions in day programs or group residences, the ability to assist in routine living activities including cleaning, meal preparation, vacuuming, shoveling, and grocery shopping.

Required Certifications: CPR required within two weeks of hire. Crisis Intervention required within six months of hire. Staff Safety and Infectious Diseases required within six months of hire.

Required Credentials/Licenses: Registered Nurse (RN) in MA required.

Pay Range

USD $117,875.00 - USD $125,600.00 /Yr.