Community Center Assistant Manager

capitalvacations; Sapphire (NC); On-site; USD 45,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Paid time off

Career growth

Medical/dental/vision insurance

401k

Enthusiastic team environment

Travel perks

Job summary

Capital Vacations seeks a Community Center Manager in North Carolina to oversee daily operations, plan trips and events, and ensure a welcoming guest experience.

You will supervise staff, manage scheduling, track hours, handle budgets, and coordinate rentals while maintaining records and compliance with company policies.

This role offers growth opportunities in a fast-paced, growth-oriented organization and requires strong communication and leadership skills.

Qualifications

• High School Diploma or GED required.
• 2+ years customer/service experience preferred.
• Timeshare experience preferred.
• Strong communication, verbal and written.
• Ability to manage staff and scheduling.

Responsibilities

• Provide management for day-to-day operations of Community Center.
• Supervise staff, including schedules and timekeeping.
• Set up events, meetings, and daily tasks.
• Order supplies and maintain budgeted inventory.
• Prepare monthly inventory reports.
• Prepare daily revenue reports and ensure budget adherence.
• Manage facility rentals, deposits, and confidentiality.
• Document programs and maintain records.
• Delegate building needs to maintenance.
• Resolve complaints per company policies and procedures.
• Set up and participate in on-site events.
• Adhere to all company policies.
• Perform other duties as requested.

Skills

Communication skills

Customer service

Leadership

Multi-tasking

Attention to detail

Flexible schedule

Dependable

Computer literacy

Education

High School Diploma/GED

Tools

Microsoft Office

Word

Excel

PowerPoint

Job description

Opportunity for career advancement in a fast paced, growth-oriented Organization.

Below are just some of the benefits you'll receive!

• Competitive Salary
• Paid time off
• Career growth
• Medical / Dental / Vision insurance
• 401k
• Enthusiastic team environment
• Travel Perks to all our Resort locations

Recruit Position Duties

• Provide management for day-to-day operations of Community Center, including planning trips and events.
• Provide supervision of staff, including schedules and tracking employee hours with current time keeping system
• Ensure daily tasks, events and meeting schedules are set up, carried out and dismantled
• Order supplies and merchandise to maintain the facility as budgeted
• Complete monthly inventory reports for merchandise and building supplies
• Complete daily revenue reports for the building and ensure building is running according to budget
• Serve as the contact for facility rentals, ensuring each renter completes rental forms, collect deposits, final payments and ensure documents are kept confidential and safe
• Review and document each program, track and maintain appropriate records and ensure all documents are kept on file as required by law
• Delegate building needs to maintenance for upkeep
• Investigate, resolve and document complaints or inquiries from employees and patrons concerning the operations of the facility and deal appropriately with confrontational situations according to company policies and procedures
• Set up and participate in Community Center events on site
• Comply with all company policies and procedures
• Perform all other duties as requested

General Statement

- Performs the job assigned, complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity.

Recruit Position Requirements

• High School Diploma/GED
• Minimum of two (2) years Customer/Guest Service experience
• Timeshare experience preferred
• Excellent communication skills, verbal and written; able to interact with customers and the public
• Excellent customer service skills; ability to deal with complaints and problematic situations
• Excellent leadership skills with ability to train and direct staff
• Knowledge of Microsoft Office; Word, Excel, PowerPoint
• Ability to Multi-task
• Attention to detail
• Ability to work well under pressure and deal with stressful situations
• Flexible schedule, able to work, weekends and holidays
• Must have excellent communication skills.
• Dependable; arriving to work on time.
• Must be computer literate.