Community Care Worker I

Texas Health and Human Services; Brownwood (TX); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Full health insurance

Pension plan

Generous time off

Career advancement

Job summary

Texas Health and Human Services Commission (HHSC) in Brownwood, TX, is seeking a Community Care Worker I to determine eligibility for in-home and community services. You will conduct home visits, interview clients, document findings, and coordinate service plans to support Texans in need.

The role requires strong communication, attention to policy requirements, and a compassionate, team-oriented approach. Regular travel up to 65% and on-site duties are involved in a dynamic, high-performing

Qualifications

• Strong communication skills with clients and team members.
• Ability to multi-task and manage shifting priorities.
• Ability to learn and apply policy regulations.
• Positive attitude and willingness to assist others.

Responsibilities

• Attends regular schedule and performs other duties as assigned.
• Interviews applicants and conducts home/site visits to assess needs and provide information.
• Determines eligibility for services and develops service plans.
• Verifies income/resources to assess financial eligibility.
• Maintains case records and updates automated systems.
• Monitors service needs and ensures alignment with client goals.
• Develops/coordinat​es/reviews service plans with individuals.

Skills

communication skills

multi-tasking

policy regulations

positive attitude

work ethic

help others

Job description

Date: Oct 23, 2026
Location:
BROWNWOOD, TX
Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.
Functional Title: Community Care Worker I
Job Title: Community Care Worker I
Agency: Health & Human Services Comm
Department: CCSE Region 02 Eligibility Det
Posting Number: 22673
Closing Date: 11/06/2026
Posting Audience: Internal and External
Occupational Category: Community and Social Services
Salary Range: $2,963.76 - $3,946.25
Pay Frequency: Monthly
Salary Group: TEXAS-B-11Shift: Day

Additional Shift

Telework:
Travel: Up to 65%

Regular/Temporary: RegularFull Time/Part Time: Full timeFLSA Exempt/Non-Exempt: Nonexempt
Facility Location:
Job Location City: BROWNWOOD
Job Location Address: 2400 CROCKETT DR STE 100
Other Locations: Brownwood
MOS Codes: 42SX,4C0X1
Are you a highly motivated, compassionate and dedicated individual looking for a rewarding career determining eligibility for Texans in need of in-home care, home delivered meals, emergency response services, and other social services?
If so, the Texas Health and Human Services Commission (HHSC) Community Services (CS) division is looking for individuals who want to join an exciting, dynamic team working in a high-performing and innovative environment. CS provides an integrated and streamlined approach to connect individuals to services and supports that reduce institutionalization and allow individuals to remain in their communities.
Our staff are well organized, able to multi-task, possess the ability to learn policy regulations, able to thrive in a challenging, fast-paced and evolving environment, have good communication skills, a positive attitude, strong work-ethic and a desire to help others. If you also possess these skills, then we are looking for you. We want you to join our team!
Community Care Worker I - Determines needs and eligibility for Community Care Services Eligibility (CCSE) services. Work involves conducting home visits, interviewing individuals who are older or have a disability, documenting information, determining need for services and developing service plans; verifying data, explaining program benefits and requirements, referring individuals for appropriate services, and assuring authorizations are registered in automated systems. Authorizes and monitors CCSE services to determine if services are meeting the individual’s needs.

Essential Job Functions (EJFs)

• Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
• Interviews applicants, individuals receiving services, and resource persons and conducts home/site visits to assess the need for services and provides information and referral to other resources. 15%
• Conducts reviews to determine eligibility and functional needs. 20%
• Obtains, verifies, and calculates income and resources to determine financial eligibility for Title XX programs. 10%
• Maintains case record documents and enters information in an automated system, establishing a record for each individual receiving service. 20%
• Monitors through contacting individuals receiving services to determine if services are meeting the individual’s needs. 15%
• Develops/coordinates/reviews service plans with individuals receiving services