Community Café Barista - Craft Coffee & Warm Service

Grant Regional Health Center; Lancaster (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Grant Regional Health Center in Lancaster, WI, is seeking a Barista to support the Coffee Shop operations, greet customers, and prepare beverages with quality and friendly service.

You will learn premium coffees and teas, handle POS transactions, and collaborate with staff to maintain sanitation and product standards.

This as-needed role requires strong customer service, flexibility to cover openings and close duties, and the ability to stand for extended periods.

Qualifications

• Barista experience in food service preparation and customer service preferred.
• Proficient computer and internet skills including Microsoft applications, Point of Sale Register System and CBORD.
• Excellent customer service, organization, decision making and interpersonal skills required.
• Must be able to transfer 45 pounds and stand/walk up to 90% of the shift.

Responsibilities

• Greets all customers with a friendly smile.
• Provides quick, friendly, and personal service.
• Initiates dialogue and develops rapport with customers by learning their names, favorite drinks and food items.
• Generates customer satisfaction; responds appropriately to customer concerns.
• Communicates customer complaints/concerns to supervisor.
• Accurately processes transactions through the Point of Sale Register and counts back change to customers.
• Answers the telephone in a friendly manner using a professional greeting.
• Prepares, sells and serves variety of food items to customers.
• Maintains the highest level of standards for all product preparation.
• Adheres to all recipes and measurements.
• Adheres to all portion sizes when preparing all food items.
• Educates customers on GRHC products and services.
• Follows health, safety and sanitation guidelines for all products.
• Communicates with coworkers & management to solve problems and improve quality & service.
• Maintains continuous communication with other staff functions during peak business times.
• Works with coworkers and management to effectively grow business.
• Contributes to a positive work environment.
• Performs opening and closing duties as outlined on duties checklist.
• Performs other duties as required to meet department needs.

Skills

Customer service

Organization

Decision making

Interpersonal skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

POS system

CBORD

Job description

Grant Regional Health Center in Lancaster, WI, is seeking a Barista to support the Coffee Shop operations, greet customers, and prepare beverages with quality and friendly service.

You will learn premium coffees and teas, handle POS transactions, and collaborate with staff to maintain sanitation and product standards.

This as-needed role requires strong customer service, flexibility to cover openings and close duties, and the ability to stand for extended periods.