Community Business Development Manager - Commercial Relationships

Aumni; Columbus (OH); On-site; USD 90,000 - 120,000; Full time

Job summary

Chase is seeking a Business Development Manager to expand community partnerships across government, higher education, healthcare, nonprofit and middle market sectors. You will manage a regional and national portfolio, translate partner needs into engagement plans, and drive measurable outcomes that strengthen financial health for clients and communities.

In this role you will collaborate with cross-functional teams, produce executive-level updates, and travel up to 75% as needed.

Qualifications

• Minimum 7 years of business development experience in government, middle market, higher education, healthcare, or nonprofit.
• Ability to influence stakeholders and align outcomes to observable behaviors and commitments.
• Proven ability to create clear, executive-level summaries, updates, and presentations.
• Demonstrated ability to operate independently and manage competing priorities in a matrixed environment.
• Proven relationship management skills, including building engagement plans with partner entities and internal stakeholders.
• Demonstrated coaching and collaboration skills across functions to lead adoption and execution.

Responsibilities

• Manage a portfolio of commercial relationships across government, higher education, healthcare, nonprofit, and middle market sectors
• Develop and maintain holistic engagement plans that align goals, resources, and measurable outcomes with partner entities
• Monitor progress against engagement objectives and deliver clear, executive-ready updates with consistency
• Identify, assess, and prioritize opportunities to deepen engagement with sector-aligned banking teams and internal stakeholders
• Translate partner needs into actionable engagement strategies and coordinated execution plans
• Collaborate with financial health coaches and community managers to expand the reach and effectiveness of financial health workshops and education programming
• Recommend scalable solutions and repeatable operating practices that support community and business development priorities
• Lead cross-functional coordination to ensure timely execution and strong follow-through in a matrixed environment
• Represent the firm with high integrity and strengthen trust through measurable community outcomes

Skills

Relationship management

Stakeholder influence

Executive summaries

Independent work

Cross-functional collaboration

Coaching and collaboration

Job description

Help shape how we show up in our communities and strengthen financial health at scale. In this role, you will build and grow relationships that expand meaningful community engagement across key commercial sectors. You will connect partners to practical resources and programs that support employees, students, and community stakeholders. You will collaborate with leaders across the firm to turn shared priorities into measurable outcomes. If you are energized by relationship building and community impact, this is a chance to make your work visible and valuable.

As a Business Development Manager in the Community and Business Development team, you will guide regional and national community opportunities for commercial clients and partners. You will manage a portfolio across government, higher education, healthcare, nonprofit, and middle market relationships while adapting coverage as priorities evolve. You will work with colleagues across the firm to translate partner needs into clear engagement plans with measurable outcomes. You will keep us aligned through disciplined progress tracking and executive-ready updates that support timely decisions. Together, we will strengthen trust, deepen engagement, and expand access to financial health capabilities.

Job responsibilities

• Manage a portfolio of commercial relationships across government, higher education, healthcare, nonprofit, and middle market sectors
• Develop and maintain holistic engagement plans that align goals, resources, and measurable outcomes with partner entities
• Monitor progress against engagement objectives and deliver clear, executive-ready updates with consistency
• Identify, assess, and prioritize opportunities to deepen engagement in partnership with sector-aligned banking teams and internal stakeholders
• Translate partner needs into actionable engagement strategies and coordinated execution plans
• Collaborate with financial health coaches and community managers to expand the reach and effectiveness of financial health workshops and education programming
• Recommend scalable solutions and repeatable operating practices that support community and business development priorities
• Lead cross-functional coordination to ensure timely execution and strong follow-through in a matrixed environment
• Represent the firm with high integrity and strengthen trust through measurable community outcomes

Required qualifications, capabilities, and skills

• Minimum 7 years of business development experience in at least one of the following sectors: government, middle market, higher education, healthcare, or nonprofit
• Demonstrated ability to influence stakeholders and align outcomes to observable behaviors and commitments
• Proven ability to create clear, executive-level summaries, updates, and presentations
• Demonstrated ability to operate independently and manage competing priorities in a matrixed environment
• Proven relationship management skills, including building engagement plans with partner entities and internal stakeholders
• Demonstrated coaching and collaboration skills, including the ability to partner effectively across functions to lead adoption and execution

Preferred qualifications, capabilities and skills

• Experience managing national portfolios and executing engagement plans that scale across sectors, geographies, or partner types
• Experience deploying financial health education programs, workforce financial wellness initiatives, or community-based capability-building programs with internal delivery teams

Travel Requirement

• ability to travel up to 75%

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

Business Development Manager expanding community partnerships across commercial sectors