Community Behavioral Health Liaison

Beacon Mental Health; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Beacon Mental Health in Kansas City, MO coordinates crisis services for high risk individuals in contact with law enforcement, courts, and hospitals. The role provides crisis support to persons newly admitted to services and supports care coordination with partners.

Under the CBHL Manager, the clinician assists with assessments, trainings, and data entry in AVATAR EMR while emphasizing trauma-informed practices and coordination with community resources.

Qualifications

• Master's degree required.
• LMSW preferred.
• CPR/First Aid Training required.
• Reliable transportation and valid driver’s license with state-mandated auto insurance.
• 1-3 years of position-related experience minimum; 3-5 years preferred.

Responsibilities

• Coordinate crisis community support and intervention for high-risk individuals, linking to internal and provider networks and community resources.
• Liaise with law enforcement and courts to ensure care coordination for high-risk clients.
• Assist in assessing individuals in need of behavioral health services and in pursuing involuntary commitment when there is risk of serious harm.
• Provide trainings and consultations on behavioral health issues for court staff and community agencies as needed.
• Maintain documentation and data entry in AVATAR EMR and other systems.

Skills

Rapport building

Crisis communication

EMR systems

Microsoft Office

Education

Master's Degree

LMSW preferred

Tools

EMR software

Job description

Position Summary

Coordinates services for high risk individuals with behavioral health needs who have come in contact with law enforcement, courts, and hospitals. Provides crisis support services to persons diagnosed with serious mental health issues and/or substance abuse who are newly admitted to services.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Provides crisis community support services and intervention to high risk population according to assessed needs, utilizing professional and independent judgment. Interventions include linking clients to internal and provider network as well as community resources
• Acts as a liaison with law enforcement and courts to ensure care coordination with High risk consumers.
• In coordination with the CBHL Manager, assists law enforcement, CIT and the courts with assessing individuals in need of behavioral health services and assists potential consumers with obtaining services
• In coordination with the CBHL Manager, assists law enforcement and courts with filing petitions for involuntary commitment for those individuals that present with a likelihood of serious harm due to mental health disorder
• In coordination with the CBHL Manager, provides and coordinates trainings and consultations on behavioral health issues for court clerks and other community agencies as needed.
• Reports outcomes to the DMH as required
• Participates in state Community Behavioral Health Liaison meetings and trainings.
• Serves as crisis back up clinician as needed for crisis calls and crisis intakes.
• Serves as a resource for treatment team and staff on problematic consumer issues or situations which may arise.
• Maintains billable expectations and completes all paperwork in adherence to agency timelines.
• Demonstrates competent usage and data entry in AVATAR, the agency’s electronic medical record.
• Fields information education calls regarding agency services and community resources.
• Works in a cooperative and problem-solving manner with staff and community agencies.
• Assists the clinical manager in identification of service gaps and steps necessary to address service needs.
• Attends Tri-CIT Meetings and participates as needed in committees and events.
• Other duties and/or responsibilities may be assigned by supervisor.

Minimum Qualifications (Knowledge, Skills, and Abilities)

Education/Certifications:

• Master's Degree required
• LMSW Preferred
• CPR/First Aid Training Required
• Reliable transportation
• Driver's license and minimum state-mandated auto insurance

Experience Required:

• 1-3 Years of Position-Related Experience Minimum
• 3-5 Years of Position-Related Experience Preferred

Knowledge Required:

• Knowledge gained through prior employment and education including assessment, treatment planning, and crisis management.
• Knowledge of Trauma Informed Practices.

Skills Required:

• Ability to safely build rapport with individuals during or following a behavioral health crisis.
• Ability to communicate effectively with a variety of individuals and handle confidential information appropriately.
• Able to effectively utilize software systems and basic office equipment, including EMR systems, Microsoft Office (Outlook, Word, Excel).

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee is regularly required to use their own vehicle to drive to various locations throughout the catchment area. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate.