Community Based Safety Specialist

Evergreen Treatment Services & REACH; Seattle (WA); On-site; USD 82,656,000 - 93,677,000; Full time

Benefits offered by this job

Medical and Dental benefits

Vision benefits

403b retirement plan with employer

EAP and disability coverage

Vacations and paid time off

Holidays and floating holiday

Job summary

Evergreen Treatment Services & REACH is seeking a Community Based Safety Specialist to support safety and client engagement in Seattle-based outreach. The role involves operating a mobile treatment unit, coordinating with counselors, and ensuring a safe, therapeutic environment for clients and staff.

The ideal candidate has safety-related experience with vulnerable populations, strong communication skills, and a valid driver’s license.

Qualifications

• Safety-related experience, especially with homeless individuals or those at risk of homelessness.
• Understanding of racial justice and social equity; commitment to an equitable environment for all ETS clients and staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from diverse backgrounds.
• Customer service experience or training.
• Possession of a valid driver's license.
• Experience driving a truck, van, or RV in urban traffic.
• Strong interpersonal and verbal/written communication skills.
• Excellent organizational skills; ability to work independently and prioritize tasks.

Responsibilities

• Oversee safety and client engagement while out in the community.
• Operate a 20-30 ft transport or RV-style vehicle in high-traffic areas.
• Set up and break down a mobile treatment facility in an urban environment.
• Develop professional rapport and trust with patients via respectful, person-centered engagement.
• Orient new patients to remote TIM locations and manage patient flow.
• Monitor activities to address safety risks or rule violations; submit incident reports as needed.
• Collaborate with Counselors and Case Managers on individual service plans.
• Maintain confidentiality and safeguard sensitive information.
• Conduct twice-daily safety inspections of the mobile unit and monitor security systems.
• Maintain vehicle functions (gray water, tires, fuel).
• Stock supplies for the mobile unit; assist emergency services as needed.
• Respond to alarm activations (security, duress, fire, intrusion).
• Support systems for patients with behavioral issues in urban environments.
• Attend ETS team and required meetings; perform other duties as assigned.

Skills

Valid driver's license

Experience driving truck/van/RV in an-

Computer literacy (MS Office)

Understanding of racial justice

Strong interpersonal and communication

Organizational & prioritization skills

Confidentiality & discretion

Conflict de-escalation

Willingness to learn

Education

High School graduation or equivalent

Undergraduate degree desirable (SUDP/SUDPT a plus)

Tools

Microsoft Office Suite

Job description

Description

Job Title - Community Based Safety Specialist

Location - Onsite in Seattle

Schedule - Monday-Friday, 5:30AM-1:30PM, 6:00AM-2:30PM

Compensation - $31.25/hr.

Work at Evergreen Treatment Services and make a difference in our community!

• ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and social services in Western Washington for over 50 years.
• Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we are working to achieve racial equity, health equity, and community justice.
• Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day to serve our most vulnerable community members.

Job Summary:

• The Community Based Safety Specialist role is part of the Behavioral Health team which supports ETS’ mission through overseeing safety and client engagement while out in the community.
• This role makes a critical difference at ETS by ensuring that patients and staff are provided with a safe and therapeutic environment.

What you contribute to this role – Responsibilities:

• Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and inequity to create different approaches to improving community health and safety through addressing substance use and homelessness.
• Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of our society and organizational culture shaped by white supremacy and settler colonialism.
• Carries out the safe operation and driving of a 20-30 foot transport or RV-style vehicle in areas of high traffic.
• Sets up and breaks down a mobile treatment facility in an urban environment.
• Develops professional rapport and trusting relationships with patients through respectful, person-centered engagement practices.
• Orients new patients to the remote TIM locations and patient flow in and out of the space while maintaining a hospitable and friendly demeanor.
• Monitors patients’ activities within the immediate vicinity of the remote treatment locations with the intent to address any potential safety risks or violations of program rules and regulations.
• Submits incident reports or other relevant documentation when appropriate, and monitors and reports hazardous materials and conditions.
• Works in collaboration with Counselors and Case Managers to support individual service plans for patients with challenging behaviors.
• Upholds strict patient confidentiality and safeguards sensitive security-related information, including safety checklist, patient logs and/or reports.
• Conducts twice-daily safety inspection of mobile treatment unit both in the check-out and check-in of the vehicle to its secured location through the completion of a verified checklist; also monitors security cameras and control systems.
• Routinely maintains critical functions to the operation of the mobile treatment vehicle such as; filland-dump of gray water tank, tire pressure checks, fluid level checks, filling of the gas tank.
• Assists with receiving and stocking supplies for the mobile treatment unit.
• Assists police, fire, EMS, and all other emergency service providers in the performance of their duties while responding to the remote treatment location.
• Responds to all mobile treatment facility alarm activations including but not limited to security, duress, fire, and intrusion alarms.
• Helps implement systems to support patients with behavioral issues in a highly stimulating urban environment.
• Attends ETS team meetings and other required meetings.
• Performs other duties as assigned.

Note: New and/or different duties and responsibilities may be assigned to this job at any time

Requirements

What you bring to this role – Qualifications:

• Education and/or Relevant and Lived Experience:
• High School graduation or equivalent
• Undergraduate degree desirable, preferably in social services. SUDP/SUDPT a plus.
• Previous experience in a safety-related role, especially with individuals who are homeless or at risk of homelessness.
• Knowledge and Skills:
• An understanding of racial justice and social equity and a commitment to helping create an equitable environment for all ETS clients and patients as well as fellow staff.
• Ability to establish and maintain effective working relationships with clients, patients, and staff from a wide variety of ethnic, socioeconomic, and cultural backgrounds.
• Customer service experience and/or training.
• Possession of a valid driver's license.
• Experience driving a truck, van, or RV in an urban environment with heavy street traffic highly desirable.
• Strong interpersonal skills and verbal/ written communication skills.
• Excellent organizational skills and ability to prioritize workload, work independently, and complete tasks timely and efficiently.
• Dependable, able to work under pressure, receptive to change, willingness to learn, cooperative approach to problem solving.
• Flexible team player, with excellent attention to detail.
• Ability to maintain confidentiality and use discretion when handling highly sensitive information.
• Ability to set boundaries, resolve conflict and de-escalate issues.
• Computer literate, with basic knowledge of Microsoft Office Suite, as well as a high level of initiative in keeping current with technological change.

Additional Essential Information:

Physical Conditions and Requirements:

• The employee may be exposed to illicit drug residues and fumes or other bio-hazardous materials when carrying out job functions. There is also potential for exposure to bloodborne pathogens. ETS will provide employees with appropriate training to limit the risk of exposure to bloodborne pathogens. Policies and procedures are in place addressing each item specifically.
• The employee is regularly required to sit; use hands to finger, handle or feel objects, tools, or controls; reach with hands and arms and talk or hear; frequently required to stand, walk, and kneel; occasionally to climb balance, or stoop; rarely to crouch or crawl. In addition, the position frequently requires the employee to work outside in inclement weather.
• The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close, color, and peripheral vision and the ability to adjust focus. The noise level in the work environment is moderate.

Equipment Used:

• Computer, photocopier, fax machine, and phone.
• Possible use of a program vehicle, for which a valid Driver’s License and acceptable driving would be required.

Inclusivity and Reasonable Accommodation:

• Evergreen Treatment Services is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
• Note that a Washington State Patrol criminal background check will be conducted periodically as a condition of ongoing employment, and candidates with prior criminal convictions will be invited to provide additional context as needed.
• ETS will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation, or if the accommodation creates an undue hardship for ETS.
• We also seek to provide reasonable accommodation for the interview process

Check Out ETS’ Excellent Benefits - Part of Your Total Rewards Package in this Role!

Key Benefits:

• Medical and Dental benefits, as well as voluntary Vision benefits.
• 403b Retirement Plan with employer match starting at 2% at 1 year, and Roth IRA.
• Basic Life/ADD/FSA tax saving accounts for health and dependent care.
• Employee Assistance Program (EAP), voluntary long-term disability coverage.
• Vacation (2 weeks/year, access at 6 months), Sick leave (24 days/year, access at 30 days).
• Mental health leave (12 days/year, access at 30 days).
• Holidays (12 days/year) and one Floating Holiday per year.