Community Banker

First Interstate Bank; Jackson (WY); On-site; USD 42,000 - 64,000; Full time

Job summary

First Interstate Bank's Community Banker role in Jackson, WY focuses on delivering personalized client service at the Main branch. You will open and maintain accounts, discuss consumer and small business products, and process loan requests while identifying referral opportunities to other lines of business.

The position requires a high school diploma, 1–3 years banking experience, and a Mortgage Loan Originator license within 30 days.

Qualifications

• Proven ability to deliver personalized client service and build relationships.
• Strong conversational ability to understand client needs and provide appropriate solutions.
• Experience with banking products and services and ability to explain them to clients.

Responsibilities

• Open and maintain consumer and small business accounts and services.
• Process consumer loan requests and engage in small business loan discussions.
• Identify referral opportunities to Home Loans, Treasury Solutions, Merchant Services, and Wealth Management.
• Perform teller duties and handle financial transactions with accuracy.
• Maintain regulatory compliance and accurate documentation of client activity.
• Participate in community and financial education activities.

Skills

Customer service

Mortgage loans

CRM systems

Education

High School Diploma or GED

Job description

Community Banker page is loaded## Community Bankerlocations: Jackson, WYtime type: Full timeposted on: Posted Todayjob requisition id: 2026-15712## ***\\*\\*If you are a current FIB employee, please apply through the Career Worklet in the*** ***.***This position is located at our Jackson, WY Main branch.**What's Important to You**We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their families with as much choice as possible.* Generous Paid Time Off (PTO) in addition to paid federal holidays.* Child Care Assistance Program for eligible dependent(s).* Exercise reimbursement program for employees.* The health and happiness of the places we call home matter to us. Learn a little more about what we do for the and why we want YOU to be a part of it.We encourage you to apply. Reach for what you want and tell us why your work ethic and willingness to learn make you a natural fit for **#TeamFirstInterstate.****SUMMARY**The Community Banker delivers personalized client service by holding financial conversations with clients and prospects to determine their needs and provide appropriate solutions. This position is responsible for maintaining client relationships, with emphasis on First Interstate Bank's Service Commitments and in accordance with our vision and values.**ESSENTIAL DUTIES AND RESPONSIBILITIES*** Delivers personalized client service in person and over the phone by answering questions, assisting with issues, and offering solutions.* Opens and maintains a variety of products, including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, and consumer and small business credit cards.* Holds financial conversations with clients and prospects to determine needs and provide appropriate solutions.* Processes new consumer loan requests; may also engage in conversations or process new small business loan requests.* Identifies referral opportunities to other lines of business - including, but not limited to, Home Loans, Treasury Solutions, Merchant Services, Business Banking, and Wealth Management - and consistently utilizes 360 View to document referrals and other client activity.* Builds client relationships through outbound outreach and proactive engagement.* Performs Teller duties as needed, conducting financial transactions such as check cashing, deposits, withdrawals, loan payments, and accurately counting currency and coin.* Completes work accurately with minimal errors.* Participates in volunteer activities and financial education efforts.* Stays current on regulatory changes and demonstrates compliance with all bank regulations, policies, and procedures related to assigned job functions; knowledge may be gained through coursework and on-the-job training.* Performs other duties as assigned.**QUALIFICATIONS**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**KNOWLEDGE, SKILLS AND ABILITIES*** Demonstrates strong attention to detail and the ability to follow verbal and written instructions.* Maintains confidentiality at all times.* Uses tact and diplomacy effectively when interacting with clients and coworkers.* Possesses working knowledge of personal computers, Microsoft programs, and strong 10-key skills.* Maintains working knowledge of digital platforms, CRM systems, and emerging technologies.* Able to read and comprehend simple instructions, short correspondence, and memos.* Able to write simple correspondence.* Able to effectively present information in one-on-one and small-group situations to clients and other employees of the organization.* Able to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.* Able to compute rates and percentages and draw and interpret bar graphs.* Able to apply common-sense understanding to carry out detailed but uncomplicated written or oral instructions.* Able to solve problems involving a few concrete variables in standardized situations.* Demonstrates timely completion of work and adjusts to work demands to meet expected deadlines.* Produces complete and accurate work, displaying pride and professionalism in all tasks.* Takes personal initiative and serves as a positive example for others to emulate.* Demonstrates strong conversational ability with clients to understand their needs and originates all types of personal loans.**EDUCATION AND/OR EXPERIENCE*** High School Diploma or General Education Degree (GED) required* 1-3 years banking or related experience required**LICENSES AND CERTIFICATIONS*** Registered Mortgage Loan Originator per the SAFE Act within 30 Days required**PHYSICAL DEMANDS AND WORKING ENVIRONMENT**The physical demands and work environment are representative of those that must be met or encountered to successfully perform the essential functions of the job. In compliance with the Americans with Disabilities Act, the company provides reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.* Dexterity of hands/fingers to operate computer keyboard and mouse - Frequently* Handling - Frequently* Hearing - Frequently* Lifting - Occasionally (up to 25 lbs)* Sitting - Occasionally* Standing - Frequently* Talking - Frequently* Walking - Occasionally* Noise Level - Moderate* Typical Work Hours - Vary based on scheduling and business need* Regular and Predictable Attendance - Required* Travel - as needed## ***\\*\\*If you are a current FIB employee, please apply through the Career Worklet in the*** ***.***is an equal opportunity employer committed to a diverse workforce and a barrier-free employment process. Employment is based solely on an individual's merit and qualifications directly related to the position. We do not discriminate on the basis of race, color, religion, national origin, ancestry, pregnancy status, sex, age, marital status, disability, medical condition, or any other characteristics protected by law. We make all reasonable accommodations to meet the obligations set forth under the Americans with Disabilities Act (ADA) and state disability laws.In order to ensure reasonable accommodations for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974, and Title I of the Americans with Disabilities Act of 1990, as amended, individuals that require accommodation in the job application process for a posted position may contact us Monday through Friday, 8 am to 5 pm MST at [e-mail].***All applicants must pass pre-employment screenings including a background check. First Interstate BancSystem participates in E-Verify which will require new employees to verify their identity and employment eligibility through the internet-based system operated by the Social Security Administration (SSA) and the Department of Homeland Security (DHS).***E-Verify Notice orRight to Work Notice or