Community Association Manager

FirstService Residential; Tampa (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Healthcare benefits

Dental and Vision

401k with company match

Paid holidays

Time off benefits

Job summary

FirstService Residential in Tampa seeks a Property Manager to lead our on-site operation, coordinating with all departments to meet company objectives and client expectations.

You will supervise staff, manage budgets, inspect properties, and ensure compliance with Florida statutes and association contracts, with a Monday–Friday schedule and on-call emergencies. Comprehensive benefits and a 401(k) match are offered.

Qualifications

• 3+ years of experience in property operations, hospitality, or construction.
• Bachelor’s degree in business or related field.
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM).
• Knowledge of Florida statutes and community documents; strong problem solving and decision making.

Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage a property team, uphold standards for processes and personnel.
• Liaise to ensure quality service, meet Board expectations, and resolve issues.
• Ensure contractual obligations between the association and FirstService Residential are met.
• Initiate contact with new residents and conduct site inspections.
• Oversee construction projects, maintain property, and manage budgets.
• Create and upload information in our portal, including work orders and meeting minutes.
• Interview, hire, train, and schedule staff; ensure proper staffing and coverage.

Skills

Property operations experience

Leadership

Microsoft Office proficiency

Interpersonal skills

Education

Bachelor’s degree in business or related field

Tools

Microsoft Office

Outlook

Windows

Job description

Job Overview:

As a Property Manager, you’ll be responsible for leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our General Managers partner with Property Managers and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Description

Job Overview:

As a Property Manager, you’ll be responsible for leading our entire on-site operation. They effectively manage working relationships with all departments across the property in order to ensure that company objectives are met. Our General Managers partner with Property Managers and their respective Board of Directors to implement projects, overcome challenges, and provide quality service to our customers.

Your Responsibilities

• Provide management and leadership to assigned property and book of business.
• Manage the functions of a team within a property while maintaining standards of excellence for processes, methods, and personnel.
• Act as liaison to ensure quality service is delivered, that Board expectations are met and to assist in prompt response and resolution to questions/problems.
• Maintain knowledge and understanding of the contract between the association and FirstService Residential. Ensure all contractual obligations are being met.
• Initiate contact with new residents.
• Conduct site inspections regularly, identify deficiencies and provide recommendations and action plans to improve the property.
• Oversee all construction projects and ensure property maintenance/improvement and other related projects are completed on time and within budget.
• Create, maintain, and upload a wide variety of information in our portal including but not limited to work orders, signed meeting minutes and Monthly Management Report.
• Interview, select, recommend, hire, train and schedule assigned staff. Ensure proper coverage and staffing levels. Provide directions to staff and assist in the investigation and resolution of problems.

Skills & Qualifications

• 3+ years of experience in property Operations, Hospitality, or construction
• Bachelor’s degree in business or related field
• Must be Certified and Licensed by the State of Florida for Community Association Management (CAM)
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Ability to work with sensitive and/or confidential information.
• Knowledge and ability to apply Florida Statutes and Community documents.

Physical Requirements

• Ability to lift up to 50lbs following appropriate safety procedures.
• Must be able to stand, sit, walk, and occasionally climb.
• Ability to respond to emergencies in a timely manner.
• Ability to work in different environmental working conditions (wind, heat, cold, rain, etc.).

Supervisory Responsibilities

• Yes

Schedule:

Monday - Friday, 8:30am - 5:00pm, On Call for Emergencies

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.#INDHR

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We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed:

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations:

Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

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