Community Assistant- Breakpointe & Coronado (Student Living)

Greystar; Isla Vista (CA); On-site; USD 23,281 - 24,108; Part time

Benefits offered by this job

401(k) with Company Match

Employee Assistance Program

Paid sick time

Job summary

Greystar is seeking an Administrative Support team member for their Isla Vista office. This part-time role will assist in leasing, customer service, and administrative tasks.

The ideal candidate will support property management goals through effective customer interaction and outreach initiatives. Pay ranges from $16.90 to $17.50 per hour, with potential bonuses based on individual and company performance.

Benefits include a 401(k) with company match and paid sick time.

Qualifications

• Ability to perform administrative tasks for leasing.
• Experience with customer service and sales activities.
• Strong communication skills for resident interactions.

Responsibilities

• Perform administrative tasks for leasing office.
• Assist with sales and leasing activities.
• Coordinate resident functions and outreach.

Skills

Administrative tasks

Customer service

Sales and leasing

Problem-solving

Job description

About Greystar

Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional‑quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in more than 265 markets globally with offices throughout North America, Europe, South America, and the Asia‑Pacific region. Greystar is the largest operator of apartments in the United States, managing over one million units/beds globally. Across its platforms, Greystar has nearly $79 billion of assets under management, including over $35 billion of development assets and over $36.5 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world‑class service in the rental residential real estate business.

Job Description Summary

This role works with and supports the team of property management professionals in achieving occupancy and retention goals by performing administrative tasks related to leasing, marketing, and customer service.

Job Description

• Performs administrative tasks for the leasing office including copying documents, filing resident files, preparing notices, handling resident calls, and organizing rent payments and other collateral materials.
• Assists with sales and leasing activities to achieve the property’s revenue and occupancy goals by conducting virtual tours, responding to online inquiries, greeting and qualifying prospects, conducting property tours, and showing apartments.
• Assists with the lease preparation process by generating all required lease paperwork and organizing resident lease files.
• Assists with move‑in and move‑out processes for residents; commits to working during move‑in and move‑out periods, including “turn”, as mandatory work dates.
• Answers incoming calls and sets appointments for prospects to tour the property.
• Performs on‑campus marketing outreach to generate community awareness and qualified traffic.
• Assists with coordinating resident functions, including parties, birthday cards, unit visits, and other programs to achieve resident satisfaction goals.
• Schedules and conducts resident visits as directed and distributes notices such as flyers, newsletters, resident surveys, and late notices.
• Acts as an after‑hours liaison between residents and property management; responds to after‑hours emergencies within a required period of time. At least one on‑call shift per week is expected; schedule determined at the site level.
• Responds quickly and courteously to resident concerns and questions and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s).

Physical Demands

• Stand, walk, sit, bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
• Work inside and outside in all weather conditions (rain, snow, heat, hail, wind, sleet).
• Push, pull, lift, carry, or maneuver weights up to twenty‑five (25) pounds independently and fifty (50) pounds with assistance.
• Travel may be required to assist other properties, attend training, or business meetings.
• Flexible work schedule, including calls during evenings, weekends, and holidays.

Hourly Range

$16.90 - $17.50 per hour.

Additional Compensation

• Corporate Positions: Base salary may include eligibility for a quarterly or annual bonus program based on individual and company performance.
• On‑site Property Positions: Base salary may include eligibility for weekly, monthly, and/or quarterly bonus programs.

Benefits Offered for Part‑time Team Members

• 401(k) with Company Match (eligibility required)
• Employee Assistance Program
• Paid sick time

• For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

Equal Opportunity Employment

Greystar will consider for employment qualified applicants with arrest and conviction records.