Community Assistant

Centricity; Auburn (AL); On-site; USD 11,365 - 16,186; Part time

Job summary

Yugo USA in Auburn, AL is seeking a part-time Community Assistant to deliver friendly resident services and support leasing activities. You will engage residents, answer inquiries, and help maintain a welcoming campus housing environment.

Work hours include evenings and weekends as needed. The role emphasizes teamwork, communication, and a proactive approach to safety, event planning, and administrative tasks in a dynamic campus community.

Qualifications

• Strong customer service and communication abilities.
• Ability to work in a team and on-site environment.
• Willingness to work evenings, weekends, and events.
• Capable of handling resident inquiries and administrative tasks.

Responsibilities

• Provide exceptional service to residents and guests in a welcoming atmosphere.
• Assist residents with inquiries and guide them to campus resources.
• Participate in leasing activities, tours, and digital inquiries.
• Develop and host community events to foster engagement.
• Maintain resident records and support move-ins/outs.
• Support safety policies and report issues promptly.
• Collaborate with staff to ensure smooth operations.

Skills

Customer service

Communication

Teamwork

On-site

Flexibility

Job description

Career Opportunities with Campus Advantage

A great place to work.

Careers At Centricity

Current job opportunities are posted here as they become available.

Company: Yugo USA
Community: West & Wright
Job Title: Community Assistant
Position Type: Part-time / Hourly /On-Site
Compensation: $10 pre hour

DUTIES AND RESPONSIBILITIES:

Customer Service

Provide exceptional customer service to residents, prospective residents, and their guests. Create a welcoming and inclusive atmosphere by promptly addressing concerns, maintaining a clean and organized community space, and ensuring a positive resident experience.

Resident Support

Assist residents with inquiries, concerns, and requests in a friendly and professional manner. Serve as a knowledgeable resource regarding community policies, procedures, and services. Provide guidance and referrals to appropriate campus resources when necessary.

Leasing & Marketing

CAs play a significant role in the leasing and marketing process at their community. With duties including outreach marketing, social media strategy, delivering tours, fielding digital inquiries, calls and visits and more, CAs are involved in every element of the sales process.

Community Engagement

Develop and implement engaging activities, events, and programs that foster community spirit and encourage resident involvement. Collaborate with fellow Community Assistants and staff to create a diverse and inclusive community that promotes social connections and personal growth.

Administrative Duties

Assist with administrative tasks such as managing resident inquiries. Maintain accurate resident records and documentation. Support the coordination of room assignments, move‑ins, and move‑outs. Assist with maintaining community bulletin boards, newsletters, and other communication channels.

Safety and Security

Promote a safe and secure living environment by adhering to and enforcing community policies and procedures. Report maintenance issues, safety concerns, and potential policy violations to appropriate staff members promptly. Assist with emergency response and crisis management protocols.

Team Collaboration

Collaborate with other staff members to ensure seamless operations and a cohesive residential community. Participate in staff meetings, training sessions, and professional development opportunities. Support and assist Resident Directors and other staff members as needed.

Participating in the “turn” process.

Additional responsibilities and requirements may be assigned based on the specific needs of the housing community and institution.

ESSENTIAL SKILLS and QUALIFICATIONS:

• Strong communication and interpersonal skills, with the ability to work with diverse groups of people. Demonstrated ability to lead, motivate, and mentor others.


• Ability to work effectively in a team environment.


• Strong organizational and time management skills.


• Knowledge of or willingness to learn about campus resources and services.


• Understanding of and commitment to diversity, inclusion, and respect.


• Basic computer proficiency and ability to learn software applications.


• Flexibility to work evenings, weekends, and occasional special events.


• Ability to be on‑call for emergencies.


• Current account is in good standing (if current resident).

COMPETENCIES:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.


• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.


• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.


• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.


• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment‑free environment; Builds a diverse workforce.


• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.


• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.


• Attendance/Punctuality - Is consistently at work and at time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.

COMPENSATION AND BENEFITS:

This position offers competitive compensation and opportunities for advancement and growth.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Frequently required to stand


• Frequently required to walk


• Continually required to sit


• Continually required to utilize hand and finger dexterity


• Continually required to talk or hear


• Occasionally exposure to outside weather conditions


• While performing the duties of this job, the noise level in the work environment is usually moderate


• The employee must occasionally lift and/or move up to _25__ pounds

EXCITING NEWS: Campus Advantage is now part of Yugo!

In September 2025, Campus Advantage joined forces with Yugo, the world’s first global student housing operator. This strategic acquisition brings together two industry leaders to create a powerhouse in student living, now operating nearly 40,000 beds across 88 properties in 28 states. The transition to Yugo U.S. means more opportunities, more innovation, and a stronger commitment to delivering exceptional experiences for students and team members alike.

Why is this awesome? Because Yugo is global, growing, and grounded in purpose. With a presence in over 14 countries and 120 cities, Yugo is redefining student living through its Live Your Best Life program, which focuses on sustainability (YugoEco), professional development (YuPro), and personal growth (YuGrow). Yugo’s culture is inclusive, bold, and future‑focused—making it an inspiring place to work and grow