Community Ambassador - The Standard at Boone

Landmark Properties, Inc.; Boone (NC); Vor Ort; USD 19.000 - 28.000; Teilzeit

Zusammenfassung

Landmark Properties, Inc. is seeking a part-time Community Ambassador for The Standard at Boone in Boone, NC. You will guide prospective residents through leasing, promote the community via events and social media, and support retention by delivering excellent resident experiences.

The role requires strong organization, reliability, and excellent communication. Evenings and weekends may be needed, with a focus on supporting Turn periods and on-campus activities.

Qualifikationen

• Understand housing contracts and addendums; communicate info clearly to prospects and residents.
• Close sales in leasing process per training guidelines, including tours and lead follow-up.
• Assist in promoting the community via social media and on- or off-campus events.

Aufgaben

• Understand the Housing Contract and addendums; communicate clearly to prospects and guarantors.
• Close sales by generating leads, scheduling tours, and following up with leads.
• Represent the community professionally and maintain a positive resident environment.
• Respond to inquiries in a timely, professional manner and log activity.

Kenntnisse

Strong organization

Reliable

Effective communication

Time management

Customer service

Multitasking

Teamwork

Ausbildung

High school diploma or equivalent

Enrolled in Bachelor's degree program

Tools

Microsoft Office Suite

Jobbeschreibung

Community Ambassador - The Standard at Boone# Careers at Landmark Properties## Community Ambassador - The Standard at BooneApply: Boone, NC, USA: Part time: Posted Yesterday: R-106704**Job Description**The Community Ambassador is at the forefront of the community and responsible for delivering exceptional service to prospective and current residents to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, assist in planning and participate in marketing and community events, and meet sales goals as outlined by the Leasing & Marketing Manager and Community Manager. You must be able to communicate effectively, meet deadlines, and manage your time efficiently. **Reports to:** Community Manager**Direct Reports:** None **Duties/Responsibilities:** The duties listed below are an outline of the Community Ambassador’s responsibilities and should not be considered an all-inclusive list. As the needs of the community change, these duties may be modified as needed. **Leasing, Marketing, & Resident Experience*** Understand the Housing Contract and all related addendums and be able to clearly communicate all information to prospective residents, residents, and guarantors.* Conduct all tasks necessary to close the sale in accordance with LEASE Training guidelines including: + Generating new leads + Completing guest cards + Scheduling & conducting tours + Lead follow up* Assist in promoting the community via social media platforms and participating in on- and off-campus marketing events.* Assist with email and text campaigns in Entrata and TextUs.* Represent the community and Landmark Properties in a professional manner.* Maintain a positive community environment and encourage participation in Residence Life activities.* Assist in resolving resident concerns/conflict by escalating to the appropriate manager. **Property Operations*** Perform daily opening and closing checklists, including model & tour route inspection, performing housekeeping as needed.* Attend and contribute to Landmark Lineup and required staff meetings.* Respond to internet and telephone inquiries in a timely and professional manner.* Enter Maintenance Requests, as needed.* Keep detailed activity logs in prospect and resident accounts.* Label & log packages and send resident notifications.* Enforce community policies and procedures in accordance with the Housing Contract and report any Housing Contract violations to the Community Manager.* Adhere and comply with corporate procedures and government laws on Fair Housing.* Participate in all Turn-related activities including: + Move-in and Move-out days + Unit inspections + Trash-outs **Education & Experience*** High school diploma or equivalent required**.*** Enrolled in Bachelor’s degree program in a relevant major such as Business Administration, Marketing, Communications, Accounting, Information Technology, Public Relations, etc. preferred. **Preferred Knowledge, Skills, & Abilities*** Must possess strong organization skills.* Must be reliable and have self-discipline.* Proficient in Microsoft Office Suite or related software.* Ability to work evening and weekend hours, including resident lockouts as needed.* Must be available to work during summer and Turn period. **Work Environment*** The work environment characteristics described herein are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.* **Travel**: No travel required**.** **Physical Demands:*** The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.* While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear.* Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.#LI-NH1Landmark Properties is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.