Communictions Center Operator

Brookgreen Gardens; Murrells Inlet (SC); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary garden membership

Training provided

Job summary

Brookgreen Gardens is seeking a dependable Communications Center Operator to help keep our guests, staff, and gardens safe overnight. Stationed in our Communications Center, this role serves as the eyes and ears of Brookgreen after dark - monitoring CCTV and alarm systems and staying in constant contact with the on-site Safety Officer as they complete rounds and checks throughout the gardens.

This is an office-based position that plays a critical part in Brookgreen's overnight safety operations.

Qualifications

• Strong verbal and written communication skills.
• Professional, calm, and customer-focused demeanor.
• Ability to learn Brookgreen Gardens' programs and operations.
• CPR and First Aid certification (or ability to obtain).
• Flexibility to work weekends, holidays, and additional hours as needed.
• Ability to pass a pre-employment background check and drug screening.

Responsibilities

• Monitor and respond to telephone and radio communications.
• Dispatch security units as needed.
• Monitor intrusion, fire alarm, and CCTV systems.
• Stay in continuous contact with the Safety Officer during nightly rounds and checks.
• Maintain communication, equipment, key, and lost-and-found logs.
• Provide accurate information to callers and visitors.
• Support event logistics as scheduled.
• Maintain first aid stations and supplies.
• Keep security leadership informed of incidents and concerns.

Skills

Verbal communication

Written communication

Customer-focused

Calm demeanor

Safety awareness

Job description

Fixed Schedule: Sun/Mon and Tues 8am -6 Pm

Position Overview

Brookgreen Gardens is seeking a dependable Communications Center Operator to help keep our guests, staff, and gardens safe overnight. Stationed in our Communications Center, this role serves as the eyes and ears of Brookgreen after dark - monitoring CCTV and alarm systems and staying in constant contact with the on-site Safety Officer as they complete rounds and checks throughout the gardens. This is an office-based position that plays a critical part in Brookgreen's overnight safety operations.

Schedule: Sunday, Monday and Tuesday - 8am - 6pm. Additional hours may be required for special events or departmental needs.

Why You'll Love Working at Brookgreen

• Play a meaningful role in guest and staff safety
• Join a team-oriented, mission-driven environment
• Enjoy a consistent, predictable part-time schedule
• Receive a complimentary garden membership
• Get full training provided — no prior experience required

What You'll Do

• Monitor and respond to telephone and radio communications
• Dispatch security units as needed
• Monitor intrusion, fire alarm, and CCTV systems
• Stay in continuous contact with the Safety Officer during nightly rounds and checks
• Maintain communication, equipment, key, and lost-and-found logs
• Provide accurate information to callers and visitors
• Support event logistics as scheduled
• Maintain first aid stations and supplies
• Keep security leadership informed of incidents and concerns

What We're Looking For

• Strong verbal and written communication skills
• A professional, calm, and customer-focused demeanor
• Ability to learn Brookgreen Gardens' programs and operations
• CPR and First Aid certification (or ability to obtain)
• Flexibility to work weekends, holidays, and additional hours as needed
• Ability to pass a pre-employment background check and drug screening

This position is based in Brookgreen's Communications Center and does not involve outdoor patrol duties. A pre-employment background check and drug screening are required prior to hire.

Brookgreen Gardens is committed to the principles of equal employment. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation and related medical conditions), physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed service member status, or any other status protected by federal, state, or local laws.

Brookgreen Gardens — Murrells Inlet, SC