Communications Support Specialist

MANTECH; Eglin Air Force Base (FL); On-site; USD 70,000 - 100,000; Full time

Job summary

MANTECH seeks a motivated, career and customer-oriented Communications Support Specialist to join our team at Patrick Space Force Base, Florida. This is an onsite position integral to the HSFS team supporting NASA missions and Artemis/CCP contingency operations.

The role requires 2+ years in network/communications, DoD Cyber Security Liaison certification, and DoD 8140-compliant tech skills. You’ll manage voice/data links, DoD networks, and collaboration tools while coordinating with DoD and

Qualifications

• 2+ years professional experience with network / communications systems.
• Qualified as a DoD Cyber Security Liaison.
• Qualified as Computer Support Technician (DoD 8140).
• Must be able to go underway on a U.S. Navy vessel for up to 10 days (frequency may be once a year).
• Must be able to hook up computer and networking systems, printers, routers, SATCOM antennas, etc.

Responsibilities

• Develop and revise communication plans for voice, video, and data links.
• Assist with inventory, issuance, maintenance, and upgrade of unit information systems.
• Provide technical support by submitting trouble tickets for NIPR and SIPR networks.
• Identify DoD organizations, personnel, and communication assets and coordinate actions.
• Assist with secure voice capability and establish phone patches to mission voice loops.
• Coordinate and schedule communication linkages with the Eastern Range and mission partner nodes.

Skills

Network / communications systems

DoD Cyber Security Liaison

Computer Support Technician (DoD 8140)

Education

Bachelor’s degree (preferred)

Job description

MANTECH seeks a motivated, career and customer-oriented Communications Support Specialist to join our team in Patrick Space Force Base (PSFB), Florida. This is an onsite position.

MANTECH’s Human Space Flight Support (HSFS) team is integrated with and directly supports the First Air Force Detachment 3 (1AF Det 3) mission of HSFS for all National Aeronautics and Space Administration (NASA) crewed space programs - Soyuz, Artemis and Commercial Crew - across the Planning, Training, Execution, and Sustainment phases of the HSFS mission.

The position will support the employment of communications capabilities to facilitate world-wide astronaut rescue operations in the event of an Artemis or CCP contingency land or water landing; nominal end-of-mission Artemis recovery operations; post-rescue Artemis crew module retrieval operations; and Soyuz landing.

Responsibilities Include, But Are Not Limited To

• Develop and revise communication plans for voice, video, and data links, including those for a US Navy recovery ship, a crew module, and astronaut survival radios
• Assist with the inventory, issuance, maintenance, and upgrade of unit information systems (NIPR, SIPR, and mobile devices)
• Provide technical support by submitting trouble tickets for NIPR and SIPR networks, managing personnel accounts for mission communication systems, and assisting with collaboration tools like SharePoint, MS Teams chat, and web conference
• Identify DoD organizations, personnel, and communication assets and pre-coordinate troubleshooting actions with supporting DoD organizations and NASA centers
• Assist with COMSEC-accountable items for secure voice capability and help establish phone patches to various mission voice loops
• Coordinate and schedule communication linkages with the Eastern Range and mission partner communication nodes, and help apply lessons learned to improve tactics, techniques, and procedures
• Help coordinate and schedule all applicable communication linkages with the Eastern Range and mission partner communication nodes, with 1 AF, Det 3 Commander’s staff and 1 AF/FM counterparts to obtain, monitor and track unit funds

Minimum Qualifications

• 2+ years professional experience with network / communications systems
• Currently qualified as a DoD Cyber Security Liaison
• Currently qualified as Computer Support Technician (IAW DoD 8140)
• Must be able to go underway on a U.S. Navy vessel for up to 10 days. (Frequency of this requirement may be once a year)
• Must be able to hook up computer and networking systems, printers, routers, SATCOM antennas, etc.

Preferred Qualifications

• Bachelor’s degree preferred
• Previous experience working line-of-sight and over-the-horizon communications systems, portable, aviation (fixed- and rotary-wing), and/or naval line-of-sight and over-the-horizon communications systems
• Demonstrated experience delivering effective and precise presentations to co-workers, management and customers
• Highly organized, detail-oriented and able to thrive under deadline pressure

Clearance Requirements

• Must have the ability to obtain and maintain a Top Secret security clearance

Physical Requirements

• Must be able to remain in a stationary position 50%.
• Needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, machine and computer printer.
• Frequently communicates with co-workers, management and customers, which may involve delivering presentations. Must be able to exchange accurate information in these situations.