Communications Specialist, Product

Rozgoo; San Francisco (CA); On-site; USD 185,000 - 255,000; Full time

Job summary

Anthropic in San Francisco seeks a communications professional to join our Product Communications team and lead external storytelling for Claude-related product work. You will own messaging for feature updates end to end and support model launches and flagship product launches.

You should be highly online, a clear, concise writer across formats, and able to translate Claude’s capabilities into narratives for developers, customers, journalists and creators.

Qualifications

• 5–8 years of experience in communications or PR with AI company, research lab, or technical product company.
• Clear, concise writer across formats — press materials, messaging, briefing docs.
• Strong judgment to read timing and tone when AI conversations get noisy.

Responsibilities

• Own communications for feature updates and launches end to end, and provide support on model launches and flagship product launches.
• Help surface launches, demos, and capability stories, and determine the right channel for each.
• Develop messaging and draft materials — press releases, talking points, FAQs, blog posts, briefing docs.
• Support relationships with journalists, newsletter writers, podcasters, and creators shaping AI coverage.
• Prepare product and research leaders to be effective spokespeople.
• Work across press, social, owned, and community channels to choose the right lever for each moment.

Skills

Writer across formats

Education

Bachelor’s degree

Job description

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

We're seeking a communications professional to join our team and support external storytelling for Anthropic's products. Reporting into the Product Communications team, you'll partner closely with the product teams behind Claude, helping translate some of the most closely watched product work in AI into something people can understand and trust.

In this role, you'll help craft narratives that make Claude's capabilities accessible and meaningful to the developers and customers who use our products and the journalists and creators who write about them. You'll own communications for feature updates end to end, and provide support on model launches, and flagship product launches.

The ideal candidate should have strong proactive and reactive instincts, genuine curiosity about the products and the technology behind them, and the judgment to handle nuanced, fast-moving topics. You should be able to move fast, think critically, and collaborate across a wide range of technical and non-technical teams. You should know our products well enough to hold a real point of view on them, and treat customer feedback as something to surface back to the teams who can act on it.

Responsibilities:

• Own communications for feature updates and launches end to end, and provide strong support on model launches and flagship product launches
• Help surface the launches, demos, and capability stories worth telling, and support the team in finding the right channel for each
• Help develop messaging and draft the materials that carry it — press releases, talking points, FAQs, blog posts, briefing docs — translating Claude's capabilities into something a user or journalist can actually grasp
• Support relationships with the journalists, newsletter writers, podcasters, and creators shaping how people talk about AI
• Help prepare product and research leaders to be effective spokespeople
• Work across press, social, owned, and community channels, and develop a sense for which lever to pull for each moment

You may be a good fit if you:

• Have 5–8 years of experience in communications or PR with experience at an AI company, research lab, or technical product company
• Are a Claude user across our apps and have a clear sense of what's working and what isn't
• Have experience supporting frontier model launches or technical product launches
• Have existing relationships with reporters and creators covering AI
• Have strong product instincts, and the judgment to read timing and tone when the conversation around AI gets noisy
• Are a clear, concise writer across formats — press materials, messaging, briefing docs
• Are highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
• Are a collaborative team player who works well with others

The annual compensation range for this role is listed below.

For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role.

Annual Salary: $185,000—$255,000 USD

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study:A field relevant to the role as demonstrated through coursework, training, or