Communications Specialist

Penn Medicine; Philadelphia (Philadelphia County); Remote; USD 55,000 - 75,000; Full time

Job summary

Penn Medicine is seeking a Communications Specialist to support the Communications Department in executing internal and external communications strategies. You will help develop, produce, and distribute web-based and traditional publications, oversee content across multiple platforms, and lead select projects with senior editors.

Strong writing skills, ability to manage multiple projects, and collaboration with stakeholders are essential.

Qualifications

• Bachelor's degree is required.
• 1+ years of experience in a communications role, preferably in healthcare, nonprofit, or media environments.
• Experience managing communication projects from concept to completion, including print and digital publications.
• Experience with digital communications tools, including social media platforms, CMS, and email marketing platforms.

Responsibilities

• Write, edit, and produce communication materials including newsletters, memos, blogs, leadership messages, video scripts, press releases, and digital content.
• Lead development of select content for internal and external publications under senior editors.
• Assist in media relations, including drafting press releases and coordinating interviews or press coverage.
• Manage project timelines and delivery of content aligned with communication strategies.
• Support analytics reporting and maintain departmental archives.
• Provide onsite support for events including video shoots and media coverage.

Skills

Content development

Media outreach

Project management

Written communication

Collaboration

Adaptability

Education

Bachelor's degree

Tools

Content Management System

Email marketing platforms

Social media platforms

Job description

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Entity: Corporate Services

Department: Communication Staff

Location: 3535 Market Street

Hours: Remote, M-F, 8am-5pm

Summary:

The Communications Specialist supports the Penn Medicine Communications Department in the execution of internal and external communications strategies. This role assists in the development, production, and distribution of web-based and traditional publications, media outreach materials, and internal communications. In addition, the Communications Specialist will lead selected projects, collaborate on media relations efforts, and assist in the creation and management of content across multiple internal and external platforms.

The role requires a strong understanding of communications best practices, excellent writing skills, and the ability to manage multiple projects simultaneously.

Accountabilities:

• Content Development: Write, edit, and produce communication materials including but not limited to newsletters, internal memos, blog posts, leadership messages, video scripts, press releases, and digital content. Lead the development of select content for internal and external publications under the guidance of senior editors.

• Media Outreach: Assist in media relations, including drafting press releases, media outreach materials, media pitches and coordinating interviews or press coverage

• Project Management: Lead the project management for assigned deliverables, ensuring timely delivery of content and alignment with overall communication strategies.

• Monitoring and Reporting: Support analytics reporting by assisting with the creation of channel monitoring reports and help maintain departmental archives.

• Event Support: Provide support for onsite events including video shoots, media escorts and live events for the communications department. Multimedia Content Creation: Assist in the preparation and distribution of multimedia content such as photos, videos, and audio files for web and social media publication. Contribute to the development of visual and graphic content as needed. Stakeholder Engagement: Serve as the primary contact for assigned clients to support media outreach, planning communication strategies, and ensuring effective coverage of relevant topics. Core Competencies:

• Communication: Strong verbal and written communication skills, with the ability to develop and deliver multi-modal communications that convey a clear understanding of the unique needs of different audiences.

• Collaboration: Works effectively with team members, stakeholders, and media contacts to achieve communication goals.

• Project Management: Manages multiple priorities and ensures the successful execution of assigned projects.

• Adaptability: Handles changing priorities, deadlines, and media inquiries with professionalism and flexibility.

• Critical Thinking and Problem Solving: Intellectually curious, uses thought, knowledge, logic and methods to solve problems with effective solutions.

• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures

• Other duties as assigned to support the unit, department, entity, and health system organization

Minimum Required Education and Experience:

• Bachelor's Degree is required.

• 1+ years of experience in a communications role, preferably in healthcare, non-profit, or media environments is required.

• Demonstrated experience managing communication projects from concept to completion, including print and digital publications is required.

• Experience with digital communications tools, including social media platforms, content management systems, and email marketing platforms is required.

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.