Communications Representative- Immediate Start

GoPova; Cincinnati (OH); On-site; USD 36,000 - 48,000; Full time

Job summary

GoPova is seeking an outgoing Communications Representative to strengthen customer relationships through face-to-face interactions. You will share product information, represent client brands, and identify opportunities to connect customers with relevant products and services.

Experience is welcome but not required; training is provided. Join a dynamic team with opportunities for growth, hands-on brand promotion at events, and a collaborative environment in Cincinnati.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, confident, and approachable personality.
• Comfortable interacting with people in face-to-face settings.
• Interest in customer engagement, promotions, and sales.
• Strong listening and presentation abilities.
• Ability to work collaboratively and stay motivated.
• Previous experience is welcome but not required; training is provided.

Responsibilities

• Represent client brands during promotional campaigns and customer engagement activities.
• Communicate product and service information clearly and confidently.
• Engage with potential customers and understand their interests.
• Present product features, benefits, and available promotional offers.
• Answer questions and address concerns in a professional manner.
• Recommend suitable solutions based on customer needs.
• Build positive relationships and encourage customer loyalty.
• Identify sales opportunities and contribute to team performance goals.
• Participate in promotional events, product demonstrations, and training sessions.

Skills

Verbal communication

Interpersonal skills

Face-to-face interaction

Customer engagement

Listening and presentation

Team collaboration

No experience required

Job description

About Us

Wehelp companies recover from missed messages, overflowing inboxes, angrycustomers, abandoned leads, and support backlogs with fast, humancustomer service coverage.

About the Role

We are seeking an outgoing and personable Communications Representative to help strengthen customer relationships and represent client brands through engaging face-to-face interactions. This role focuses on sharing product information, creating positive brand experiences, and identifying opportunities to connect customers with relevant products and services.

Responsibilities

• Represent client brands during promotional campaigns and customer engagement activities.
• Communicate product and service information clearly and confidently.
• Engage with potential customers and understand their interests.
• Present product features, benefits, and available promotional offers.
• Answer questions and address concerns in a professional manner.
• Recommend suitable solutions based on customer needs.
• Build positive relationships and encourage customer loyalty.
• Identify sales opportunities and contribute to team performance goals.
• Participate in promotional events, product demonstrations, and training sessions.

Qualifications

• Excellent verbal communication and interpersonal skills.
• Friendly, confident, and approachable personality.
• Comfortable interacting with people in face-to-face settings.
• Interest in customer engagement, promotions, and sales.
• Strong listening and presentation abilities.
• Ability to work collaboratively and stay motivated.
• Previous experience is welcome but not required; training is provided.

What We Offer

• Training in brand representation and customer engagement.
• Opportunities to develop communication and sales skills.
• A dynamic and collaborative team environment.
• Professional development and advancement opportunities.
• Compensation based on the position and experience.